Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,796 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with it's service and I recommend everyone to use this.”

Helpful Report

(Apple IPhone 7 Plus 32GB Gold) - Posted 8 years ago

Hello Abdul, We’re really pleased you’re happy with the service we provide and that you’d recommend us. Thanks for your review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“They have really good deals and good service. This is my second phone I have bought from them now. The delivery is really fast.”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello Rebecca, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Efficient service, very good value contract and simple to navigate website”

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(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago

Hello, We’re really pleased you found our website easy to use and that you appreciate our amazing deals. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“they had a really ffriendly customer service team although they forgot to send my sim with phone they would of had 5 stars but the lady was very friendly and helpful”

Helpful Report

(Samsung Galaxy S7 Edge Black Refurb) - Posted 8 years ago

Hello Charlene, We’re really pleased to hear you’re happy with your order and apologise that you didn’t receive a SIM card with your handset. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very good deal my phone came next day and I've not had any problems”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Rowan, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Answered all my questions professionally”

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(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good cistomer service and cheap deals”

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(Apple IPhone 7 Plus 32GB Silver) - Posted 8 years ago

Hello Muhammad, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Missing headphone jack from Iphone 7 box - had to ring for this to be sent out.”

Helpful Report

(Apple IPhone 7 32GB Silver) - Posted 8 years ago

Hello, I’m sorry to hear your handset was missing a headphone jack. I’m happy to hear this has now been sorted. Thanks for taking the time to leave your review, your feed-back is very important to us. Kind regards, Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Easy to use site and fast delivery.”

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(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello, We’re really pleased you found our website easy to use and that your delivery was received swiftly. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Phone was delivered promptly, and was kept well informed what was happening. Best price I could find.”

Helpful Report

(LG G6 Black) - Posted 8 years ago

Hello Mark, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Delivered my new Apple 7 exactly on time.”

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(Apple IPhone 7 32GB Silver) - Posted 8 years ago

Hello Fran, We’re really pleased to hear your parcel arrived swiftly, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us. Thanks for your time, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“By offering a great deal I wouldn't have been able to get anywhere else!”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Cameron, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“I was in search of iphone 7 under my budget. I searched on all possible places but the best deal out in the market is with mobiles.co.uk and it was easy to order and delivered next morning.”

Helpful Report

(Apple IPhone 7 32GB Gold) - Posted 8 years ago

Hello Vamsi, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Great site to visit. I started looking for a whole new number and smart phone having not bought a new phone in years. I easily found the best phone and package for my needs using the filter and search options available on the site. The purchase was simple and well explained and my phone arrived super fast, no issues with activation what so ever. Post delivery i had every "Help"/"How to" guide i needed as well to get it set up.”

Helpful Report

(Apple IPhone 7 128GB Black) - Posted 8 years ago

Hello Paul, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good customer service Easy to use website Very very fast service, phone was delivered less then 12hrs after the order”

Helpful Report

(Apple IPhone 6s 128GB Rose Gold) - Posted 8 years ago

Hello Saba, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Easy to use website! Easy to purchase my iPhone7 with clear details.”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Leona| Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very happy with fluidity of the service they provide. Stress free and straight forward.”

Helpful Report

(Apple IPhone 6 32GB Space Grey) - Posted 8 years ago

Hello Hayley, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very quick delivery and great service. Phone was to small so sealed it for a larger one no problem very happy service”

Helpful Report

(Samsung Galaxy S8 Midnight Black) - Posted 8 years ago

Hello Glenn, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“No issues and a very reasonable offer considering phone and plan. Delivery was delayed otherwise would have had 5 stars.”

Helpful Report

(Samsung Galaxy S8 Midnight Black) - Posted 8 years ago

Hi, We’re really pleased to hear you’re happy with your order and apologise for the delay you experienced with your delivery. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“customer service team went over and beyond their duties to help me purchase a contract since I had some complications with credit checks. I would have just went another route if a CS member didn't not get in touch several times.”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello, We’re really pleased to hear our helpful customer support agents went above and beyond for you and I’m glad the complications regarding your credit check were resolved. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

Mobiles.co.uk is rated 4.7 based on 37,796 reviews