Name: Mobiles.co.uk
Rating: 4.70

“the people I spoke to were very friendly and helpful, it didn't feel 'scripted'”

(Apple IPhone SE 32GB Rose Gold) - Posted 8 years ago

Hello, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Contact was good and friendly and the speed of action good. Unfortunately the packaging for the phone was not adequate and arrived squashed and part open but the phone was still ok”

Helpful Report

(Apple IPhone 6 16GB Space Grey Refurb) - Posted 8 years ago

Hello, Thank you for your review. We’re really pleased to hear you’re happy with the service we provide however, apologise for the damaged packaging. I’ve reported this to our courier for further investigation. Thank you for taking the time to leave your review, your feed-back is very valuable to us. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fast delivery. Good value price plan.”

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(LG G6 Black) - Posted 8 years ago

Hello, We’re really pleased to hear your parcel arrived swiftly, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us. Thanks again for your time, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Cheapest prices for iphone7 and calls/data package. I calculated the total price up to the end of the contract so I could work out how much the phone and the monthly data would cost. I picked a deal with vodafone which was the cheapest at the time. After 4 months they've notified me that my monthly package is going up by 3.2% from £37 to £38.18. Be careful if you're trying to work out overall cost like me. I didn't factor in price rises during the contract.”

Helpful Report

(Apple IPhone 7 128GB Black) - Posted 8 years ago

Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“I like the phone and the service from Vodafone but I am not happy about getting cold sales calls on my new number within a few days! Mobiles.co.uk stop giving this data away!”

Helpful Report

Posted 8 years ago

Hello Drew, we’re really pleased you’re happy with the service we provide. We don't release any of our customer's data, but the number you've been assigned could you have been a recycled number that was used by someone else previously. If you call your network provider, they might be able to help you with this. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“The service delivery is superb. I got my new contract in a flash! Great work. Kudos.”

Helpful Report

(Sony Xperia XA Lime Gold) - Posted 8 years ago

Hello Mubo, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Friendly, helpful service. not push. would definitely recommend.”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Martin, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you follow this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“New contract. Beat deal, site most user friendly out of all it's competitors. Have taken out contracts several times in recent years with mobiles.co.uk”

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(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago

Hello Andrew, we’re really pleased you’re happy with our new website and our great deals. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Got a good deal for my phone”

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(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Curtis, we’re really pleased you’re happy with our great deals. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Easy to deal with and phone was the cheapest on the market”

Helpful Report

(Apple IPhone 7 128GB Gold Refurbished) - Posted 8 years ago

Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very easy purchase,phone arrived within 24 hrs,excellent value no other provider could get close to matching the deal I got. One grumble was setting up 'my account' and changing my number,took over 2 days and what felt like hundreds of interactions with the 'I am not a robot' feature very frustrating.”

Helpful Report

(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago

Hello Paul, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“The sim card that came with the phone wouldn't activate causing a lot of problems. Otherwise good service”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello Tony, we’re really pleased you’re happy with the service we provide. If you SIM card isn't activating, please call your network provider and they will be happy to resolve your issue for you. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Sim card issues.. Wouldn't activate! Otherwise good service”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello Tony, we’re really pleased you’re happy with the service we provide. If you SIM card isn't activating, please call your network provider and they will be happy to resolve your issue for you. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“process handled very quickly although they told me delivery would be on sunday phone was not delivered till monday but that was probably the fault of courier”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Thomas, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“The price was competitive, there was sufficient Choice, and delivery was free and arrived on the Monday after ordering on Saturday afternoon. So pretty good. The process for paying was a bit fiddly, and I wanted to buy two phones and use a discount code, but the process required me to perform two discrete transactions. I found this a little annoying, but delivery made up for things.”

Helpful Report

(Apple IPhone 6s 32GB Silver) - Posted 8 years ago

Hello Richard, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Basically best price for phone (Galaxy A3 2017) and comparable contracts, quick delivery and all happened exactly as expected. Would have been 5 star rating but cash back with quidco failed to track.”

Helpful Report

(Samsung Galaxy A3 2017 Peach Cloud) - Posted 8 years ago

Hello Richard, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fantastic friendly and above all honest advice, really helped in getting me exactly what I wanted”

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(HTC U Play White) - Posted 8 years ago

Hello Jane, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good deal and prompt service”

Helpful Report

(Apple IPhone 7 32GB Black Refurbished) - Posted 8 years ago

Hello Paul, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Service was quick and effective”

Helpful Report

(Samsung Galaxy A5 2017 Peach Cloud) - Posted 8 years ago

Hello Sharon, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good website”

Helpful Report

(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago

Hello Abdul, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Mobiles.co.uk Reviews