Moonpig.com Reviews

Name: Moonpig.com
Address: 10 Back Hill, London
Rating: 1.50

1.5 Rating 1,135 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,135 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

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Moonpig.com 1 star review on 6th May 2024

Anonymous

Moonpig.com 5 star review on 2nd April 2024

Alison

Moonpig.com 1 star review on 6th March 2024

Ste

Moonpig.com 2 star review on 15th February 2024

Anonymous

Moonpig.com 1 star review on 12th February 2024

194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time”

Helpful Report

Posted 5 years ago

“plenty to choose from, loads of fresh funky ideas for all occasions. love see new gifts and card designs”

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Posted 5 years ago

“Lots of different choices”

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Posted 5 years ago

“Simple and easy to use website. Great selection of cards that can be personalised for any occasion. Quick and convenient delivery options.”

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Posted 6 years ago

“I was very satisfied.”

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Posted 6 years ago

“My sister in law was over the moon with her plant and card, great service and I chose the day I wanted it delivered”

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Posted 6 years ago

“I ordered a card for a friend's birthday. I was very pleased with the selection available. The price was fair and the card arrived on time for her birthday.”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“I wanted something special and very different and I got just the card. Making it up myself online was fun and the result was so personalized. Delivery was prompt and price was cheaper than any of the bigger card stores. Will use from now on.”

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Posted 6 years ago

“Quick and easy to use and accurate delivery time. Ideal when you need a postal delivery when you are unable to get to a mailbox yourself”

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Posted 6 years ago

“so easy to use, and delivery was quick and right on time”

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Posted 6 years ago

“I have used Moonpig 3 times in the last month and each time have been delighted with both the quality of the cards and the speed at which they have been delivered. Excellent value for money and wonderful cards.”

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Posted 6 years ago

“I was able to order a birthday card easily for my grandad, they had a great selection and he loved it.”

Helpful Report

Posted 6 years ago

“I loved making my 95 year old Grandma very happy with a personalised birthday card with photos of her great-grandchildren on. The card said 'We love you Grandma x' and she thought her new name was 'Grandma X' and had to be told the X was a kiss. That made her laugh :)”