Moonpig.com Reviews

Name: Moonpig.com
Address: 10 Back Hill, London
Rating: 1.50

1.5 Rating 1,138 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,138 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

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Moonpig.com 1 star review on 6th May 2024

Anonymous

Moonpig.com 5 star review on 2nd April 2024

Alison

Moonpig.com 1 star review on 6th March 2024

Ste

Moonpig.com 2 star review on 15th February 2024

Anonymous

Moonpig.com 1 star review on 12th February 2024

194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use Moonpig for cards all the time and love their website as it's easy to navigate and you can personalise cards if you want. They have a good selection of cards of all ages and themes. I would recommend them most definitely.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Welcome to Your New Home Card was delivered the following day and my friend was very touched and excited as it was so personal to her.”

Helpful Report

Posted 6 years ago

“Quick and easy way of sending a nice card with a personal touch.”

Helpful Report

Posted 6 years ago

“Great communication via email during the process and dispatchment of my order. The quality of my order was outstanding and such a great value for money. I will be buying from them again!”