Moonpig.com Reviews

Name: Moonpig.com
Address: 10 Back Hill, London
Rating: 1.51

1.5 Rating 1,312 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

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Moonpig.com 5 star review on 15th September 2025

Bubu

Moonpig.com 1 star review on 13th September 2025

Anonymous

Moonpig.com 3 star review on 21st August 2025

Contact Helpdesk Via WhatsApp +1 3316844851

Moonpig.com 2 star review on 26th July 2025

Ayesha

Moonpig.com 1 star review on 8th May 2025

Barry Hudson

Moonpig.com 1 star review on 10th April 2025

Anonymous

213

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 8 years ago

“She will let me know when she gets them and then I will be Happy”

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Posted 8 years ago

“Welcome to Your New Home Card was delivered the following day and my friend was very touched and excited as it was so personal to her.”

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Posted 8 years ago

“Quick and easy way of sending a nice card with a personal touch.”

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Posted 8 years ago

“Great communication via email during the process and dispatchment of my order. The quality of my order was outstanding and such a great value for money. I will be buying from them again!”

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Posted 8 years ago

“I ordered special photo card for 18th birthday. It arrived quickly and the quality was excellent”

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Posted 8 years ago

“Delivered my customised card on time and made my Mum smile”

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Posted 8 years ago

“They cater for all occasions and have beautiful gift options”

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Posted 8 years ago

“Great prompt service. Excellent range and choices”

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Posted 8 years ago

“Lots of choices for presents and easy to navigate.”

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Posted 8 years ago

“Really easy site to use to add photos onto your cards. Next day delivery and always a really good quality and price.”

Helpful Report

Posted 8 years ago

Moonpig.com is rated 1.5 based on 1,312 reviews