“Shopped at Morrisons, Meadowhead, Sheffield. John in the gardening section was so helpful. He pointed out that some things we were looking at had been further reduced and Carrie everything to the car for us and put it in. We couldn’t have asked for better service! We”
“Today in my local Morrison's...omg I couldn't believe the disgusting price increase on absolutely everything...its pure greed...People should stop shopping there...boycott the place till they stop ripping People off....I won't be using that place again...hell no !!! They can stick their overpriced products where the sun don't shine...there's places much more reasonable ly priced ...”
“Naughty, greedy Morrisons. Bakery large baps, reduced by 10 grammes each (60 grammes per six pack) yet the price has risen considerably. Family fruit pies. Well, these must be 10mm sallower, yet risen in price considerably. Fruit and veg, badly bruised and loose mushrooms like sponge. Stock levels low, leading to empty shelves (apart from the promotions provided by various branded suppliers) which Morrisons make a considerable amount of money from when sold.”
“My wife and I called into the cafe after shopping. Over £20 for substandard pie and chips, I wouldn't give our dog, that's the last never again. ps Morrisons Rogerstone.”
“I have to agree with other reviews Morrisons will not be around for much longer. My local store in Patchway-Bristol is poor the shelves are empty, never any trollies available on entrance always the other side of the car park. They are expensive, poor customer service a real non caring attitude. Can’t see much of a future for them.”
“Why is it in Morrisons Holloway Road London N7 why oh why are your staff rude, lazy and unhelpful, when you ask for help they shrug their shoulders or say " I dunno". They are forever talking about customers or other colleagues or in the smoking area and they never wash their hands. They give out the aura they don't want to be working and treat the place as some meeting place to gossip in, the shelves are hit and miss and pricing is never ever correct, one colleague really smells of cat wee, one colleague is always showing her thong and is so rude ( fruit and vegetable aisle) I think the colleague who smell of cat is her pal. Customers are ignored even management don't care. I really hope these new owners get rid of these people even those that have been there years have turned rude. And please get rid of the tall black girl from self checkout I think her name Alisha she is forever eating chicken and food and has it hidden behind counter of lottery and is always on her phone or videoing she should be SACKED while lights are flashing she is eating her chicken bones. I have to say the elder cashier Lynn is lovely but that's it. I wouldn't be surprised if this store closes down and has lost money due to Lidl opened across the way.”
“Whatever has happened since removing More Points, a simple straightforward system at point of purchase. The APP is next to useless & I don’t want to spend time activating not so wonderful “ offers “ ! As a 75yr old I’ve better things to do. Well you’ve lost a loyal customer who always did the weekly shop in our local store which opened in April 1982. Your German opposition wins outright with friendly staff & fair prices, the only downside is that they don’t have the range of goods. Can’t have it all unfortunately.”
“I no longer shop at Morrisons
Somehow it became more expendive with very bad deals and offers.
I think everything went down hill when they removed the MORE POINTS.
The current CARD offers are so poor that I rather go elsewhere.
Very sad and dissspointing.”
“the morrisons store in greenock is absolutely ridiculous I know the cost of living is rising everywhere but the attitude of some staff members is disgraceful, I shop early Saturday morning and the shelves are empty the fridges are filthy with out of date meat lying all over the place and stinking if you ask for anything staff say I don't know I don't work there and we are short staff ,I think everywhere is short staffed but there is no need for rudeness maybe one customer who spends 60 plus every week doesn't matter to them but I know for a fact they have lost a lot of custom , I keep thinking it might improve but think I need to change myself”
“I had my first morrisons delivery today I was so impressed with e service from start to finish food was chilled well in date and the delivery man Justin was so good will definitely use them regularly for my shop”
“I've had a chequered history with Morrisons supermarket and to be honest I don't know why I keep using them. I've been a customer since the late 1970s but every time I contacted them with a problem they fobbed me off. Today is the last straw. I've had a Morrisons card since they came out and today I tried to add my card to the app which I've downloaded. However the app refuses to recognise the card. The card has been recognised for years with no problem. The customer services and the helper on the self service could not help beyond saying I should phone head office. As every time I'd done this in the past it was a waste of time, I cannot see the point. All I want is to link the card I have at present with the app so I can register the first installment of four out of six shops of over £55 to get money off. But I am stymied and totally frustrated. As you can see from the voucher, it's registered to my card but the app doesn't recognise it. Customer chat is closed. If anyone can offer advice I'd be grateful.”
“On Saturday 15 July 22 I spent £98.00 in the Dunoon store. The next day I popped in again to buy a few things I had forgotten (£25.00) after paying I noticed the covers thin newspaper I had bought was £2.40. I went to the customer service desk, waited for my turn and politely asked if the paper should have a Sunday supplement as it was£2.40. The very large, tall female staff member behind the counter said 'how would I know, it's your paper' she then turned away from me laughing. I replied it's not unread to ask as it's a paper Morrisons is selling and you could find out for me'. She turned round and said 'no'. She then rolled her eyes and walked away to the end of the counter. Both her and the security guard laughed as I walked away. Disgusted. Guess it's the coop for me for the rest of m stay.”
“Morrisons, awful place, prices are a rip off, staff are awful, even when it's busy they don't want to work. Their Customer Service Attitude is really awful and non existent, the cashiers are so awful, that they are talking to each other in their languages ignoring the customers while serving, how do we know that they are not talking about us, utterly rude. I have also encountered staff doing their shopping whilst working and hiding it under tills or getting friends to do shopping for them whilst putting stock back on shelf! No wonder customers can't get anything, also one member of staff in the aisles really really really smell of cats and is really shabby. Please everyone avoid Morrisons in Holloway Road, customer service is so bad and them laugh at us customers! AVOID, hopefully soon new supermarket will come there!”
“Morrisons is now dirty and extortionate. I will not shop there again after just noting what they have been doing with their prices. For example - cooked chicken thighs were £2.50 not long ago. Approx 3 weeks ago they went to £2.75. Today I found another increase to £3.10. Look at that as a percentage increase and you will see how outrageous it is. It is not unusual to find that there are increases of 20-30-40 even 50% on many items. The public are being ripped off in my opinion and the only way to counter this is to WALK. The quality of the food items have also deteriorated IMO. The shop is dirty and many of the shelves are half empty. I have had enough and I feel sorry for the staff who work at Morrisons. Morrisons are also sly and sneaky in their prices. For example, I put a bar of Cadbury's milk chocolate in my trolley - could not find a price for it, but because it had been put on the end of an aisle (where the special offers usually go) I thought it would not be too expensive. I asked how much it was at the counter and was told £3.99. Needless to say I didn't buy it. If you look at the chocolate buttons at £1.20 per bag and compare weight for weight, the chocolate buttons work out cheaper - which is ridiculous. Very disappointed with Morrisons and although I have been a customer for years, I am determined to make a change to somewhere else. Morrisons, IMO are systematically exploiting their customers and I have had enough.”
“I'll start by praising the delivery drivers. They are always friendly, helpful, and on time, but then again they work for Ocado. One of the drivers told me that they do three-month rotations working for Morrisons. The stock at the delivery centre has gone to the dogs - they have got absolutely nothing in stock, so it is a case of going somewhere else for it which defeats the point of having the shopping delivered or accepting Morrison's substitutions which is a pet hate of mine.
I found an email address for David Potts, Morrisons CEO, and contacted him about adding a No Substitutions tick box on the account but he got one of his lackeys to reply to me blathering on about how basically Morrisons knew best what their customers wanted. Er, no you don't.
As for the local store, well let's start with the fact that for about the last seven years there has been a homeless bloke parked less than three feet from the front door of the store. Instead of shifting him from his perch on what is private land, the staff at Morrisons bring him food and drink and bloody well encourage him to stay!!
The stock levels here are as bad as the delivery service. If you go into Aldi in Manchester City Centre at 8 am the shelves and fridges/freezers are fully stocked, which is amazing as I haven't a clue how they get an articulated lorry near that store. At Morrisons in Chorlton at 8 am there is sod all on the shelves and no sign of anyone replenishing them.
I realise we are in a period of high inflation but since Morrisons were bought out by Clayton, Dubilier and Rice the price of everything has rocketed. Last week four baked potatoes went up from £2.50 to £3.29!! This morning Kenco coffee has remained the same price but the size of the packet has shrunk by 20%. I have read in a few newspapers that C,D & R are selling off the food manufacturing/processing plants and leasing them back. The way the delivery service is going it wouldn't surprise me if that went as well. Chances are the whole thing will be a rinse and return ASAP.
The staff in the Chorlton store are generally useless. There are a few decent staff but most are found doing sod all or as little as possible, believing it is beneath them to do any work.
The good news is that Lidl has just revealed plans to build a store 5 minutes up the road from me, so hopefully, I won't have to put up with this much longer.”
“I will never shop at Morrisons stores ever again they are opportunists and taking advantage of the situation that we are all faced with absolutely rubbish rubbish Practice”
“Rubbish Delivery Service. I haven't ordered from them for 2 years as they messed up before.
They put half my order on another van and only gave me part of my stuff. The driver said someone would be back later with the rest. However, they couldn't be bothered and gave me a refund and left me with only half a weeks shopping and that was late.
Two years later nothing has improved.
The driver told me to ring up and cancel my order as he could not deliver for some lame excuse and I was left with no shopping at all. Well done Morrisons keep up the good work.
It's back to Tesco for me.”
