Login
Start Free Trial Are you a business? Click Here

Morrisons Reviews

2.2 Rating 2,045 Reviews
27 %
of reviewers recommend Morrisons

Write Your review

Morrisons 1 star review on 28th March 2024
Michelle
Morrisons 1 star review on 28th March 2024
Michelle
Morrisons 1 star review on 16th March 2024
Phil
Morrisons 5 star review on 23rd November 2022
Oksana
Morrisons 1 star review on 14th November 2022
Jacky Green
Morrisons 1 star review on 29th October 2022
Jacky Green
Morrisons 1 star review on 29th October 2022
Jacky Green
54
Anonymous
Anonymous  // 01/01/2019
Stopped going to Morrisons in Grimsby ( address is Cleethorpes ) unhygienic and unapproachable staff just two reasons !! During the lockdown no effort has been made to protect staff or shoppers. Disgusting. I know many people who agree with me.
Helpful Report
Posted 4 years ago
Just heard from staff members that 60+ staff in a distribution warehouse for Morrisons have the Covid-19 and 10 staff in store have it and some have to isolate and staff said that management and higher up don't give a hoot. No wonder staff look miserable and their Customer Service skills have gone down the pan and they want to leave. I will no longer be a Morrison customer. Aldi here I come.
Helpful Report
Posted 4 years ago
Worst supermarket retailer ever, should go bust soon, government guidelines does not exist, as for face masks I can't see many people wearing any ( and they bragged to newspapers about masks 🤬🤬) staff moaning constantly about working their all the time and highly paid management, well they hide and have the store in a mess and let it go to pot. As long as I'm breathing I shall never shop in a Morrisons store again, I value my life.
Helpful Report
Posted 4 years ago
Downloaded the app to get teacher discount. The app says not registered for discount and when i try to reregister it says already a member. Its one big con to get people to shop there without giving you the discount
Helpful Report
Posted 4 years ago
Downloaded the app to get teacher discount. The app says not registered for discount and when i try to reregister it says already a member. Its one big con to get people to shop there without giving you the discount
Helpful Report
Posted 4 years ago
Order not delivered 🤬
Helpful Report
Posted 4 years ago
Holloway store North London: Lidl posing main threat, aside from that the embarrassment I endured 3yrs ago (stealing coffee)!! Yet receipt with CS. I was ganged up on by non British (yes, I've lived in Nigeria), no doubt this deleted.... But, 8 against 1 then police who shook hands with me! Dare not repeat what officers said re Morrison's. Hey Morrison's fix the leaking fridges, stop smoking at rear near bakery, get off mobiles, desist speaking in different languages, assist customers. Please retain the few Irish/British staff who stuck around all these years. ME? wouldn't return if I were paid (!!). I was BANNED for being falsely accused of theft..... Dirty, lazy lying lot of current staff. CLOSE ASAP & take the c rap with you. Whoever trained/employed initially "needs" training. Adiós.
Helpful Report
Posted 4 years ago
No one should be treated like an idiot: Morrison enforcing wearing yellow stickers if you are excempt. Come on disabilities come in all shapes and forms, Morrison should know that and not make people feel inadequate, come a yellow sticker for what " good behaviour" come on Morrisons this is unexceptable behaviour, maybe give your staff and managers a sticker for " good behaviour"from what is being said and read about you, Morrisons could be finished by the end of the year, Thousands and thousands have started boycotting you.
Helpful Report
Posted 4 years ago
Disability Discrimination and Harassment on Sunday 20-09-20, I sent a detailed description of a serious case of DDH to your complaints department on the day that it occurred, I have written to CEO Mr Potts and I can only say the response has been nothing short of insulting and have failed to recognise the seriousness of my complaint
Helpful Report
Posted 4 years ago
Ridiculous how you are letting so many people in store at one time during this pandemic. No staff manning doors, shocking greedy grabbing profiteering company. If any redundancies should be happening it should be all management upwards and some of your lazy miserable shop floor staff.
Helpful Report
Posted 4 years ago
Instead of closing down your Camden Town Morrison this store was perfectly clean, huge and nice stall, why don't you close your Holloway Road Store for good, was in there and it's a dirty place and dim and I saw a rat no one interested and staff not interested in customers at all and just blank you. Horrible place shut this place down and take your rats with you in Holloway. Aldi, Lidl here I come.
Helpful Report
Posted 4 years ago
I have today been on the phone to Morrisons customer services and pensions depts for at least 11/2 hours trying to sort why my daughter hasn’t been added to my on line discount. I was passed from pillar to post And spoke to at least 10 people two of them managers and no one could help me. No reply to e mails One even sent me a copy of a form which as it was a copy I could not access. Morrisons Customer Services is the worst I have ever know. No one helps just passes you from dept to another
Helpful Report
Posted 4 years ago
RUBBISH/ FRAUDS....Government guidelines just gone from this company, should have undercover press go in the stores and see maskless people, no social distancing and abuse given out to people...Then they will be closed down and should BE CLOSED DOWN, never have I felt such anxiety shopping in this place.
Helpful Report
Posted 4 years ago
Years ago Morrisons was s brilliant company but now it has hit rock bottom, aggressive staff, non existent over paid management. Time to do a big overhaul of your staff, management and stores Morrisons and call it day or let someone else take you over. Oh how I miss Sir Ken Morrison and how he ran them stores....A genius he was, but now it has all gone to POT.
Helpful Report
Posted 4 years ago
Morrisons has really gone downhill, the customer service skills that staff are suppose to have, have gone most staff have become rude, aggressive and I don't care attitude, management don't want to know your problem and hide. The stores are extremely dirty, shelves well not as full as the Morrison I know. It's time to overhaul and get rid of your top people and poor in store management and staff. The staff that are pleasant look haggard and tired and have aged overnight, such a shame. Morrison is no longer in the same league as the other supermarkets and a gut feeling tells me they won't be around much longer, maybe closures or a take over is on the cards.
Helpful Report
Posted 4 years ago
Ordered an online shop for my 86 year old Father. Shop came on time but shame on the driver who left all the shopping on the door mat and then stood back and watched whilst my Father (with a heart condition and limited dexterity etc) struggled and became very distressed and breathless. Some 24 cans of beer went missing!? I have now made over a dozen calls to get an apology and compensation for my Father to no avail. Iceland and Waitrose offer humanity and care in these challenging and worrying times. SHAME on Morrisons
Helpful Report
Posted 4 years ago
The person below who says they work for Morrisons in click and collect I can understand what you are saying and maybe your store is one of the good ones but you can't explain why the customer service of some staff and management is atrocious and head office, no one wants to shop in store because they want to be safe and judging by what is seen Morrison is not following government guidelines too many people let in etc, and staff have a bad attitude now because they have been giving the title "Key Worker" you don't see nurses, postmen, bin men, teachers acting that way. Yes people are grateful to get food from supermarkets and shops but for those who have been treated shoddily by Morrisons when this lockdown eases and pandemic ends people won't forget their treatment from Morrisons whether it be staff, managers or head office they will go elsewhere and you know in retail they are forever getting rid of staff and management.
Helpful Report
Posted 4 years ago
didn't show up with my delivery
Helpful Report
Posted 4 years ago
Morrison must have the worst staff and management ever employed (some staff are nice though but only a few) yes they have worked during this pandemic but so have others too ( including me) but it doesn't give them the right to shout,abuse or laugh at customers like Morrison staff. Where did you get these people from Morrisons? Managers don't care about anyone except their bank balance and profits. You should be fined for not following government guidelines, which you are not. Seriously Morrisons you need to restructure your staff and management, plenty people out there looking for work, young and old who can offer better customer service than what you have now! You do know that the customers pay your staffs wages, without them you wouldn't have a business. Be careful Morrisons because when this virus dies down people will not forget how they were treated from in-store to online delivery and will defiantly be boycotting you because reading these reviews you are peoples last option/ resort because other supermarkets are fully booked or too busy and that says it all and speaks volumes!!!
Helpful Report
Posted 4 years ago
Why oh why does this company brag to the newspapers that they are " feeding the nation" and keeping their " customers safe in store" blantantly lying. They are letting too many customers in at a time, no social distancing, no one Manning anything to keep anybody safe, masks have gone out of the windows in this company...and you wonder why they are saying the virus are in the supermarkets but this company doesn't CARE AT ALL, wonder with all the bragging you do to the newspapers, wonder what they will think of all these bad reviews that you are getting and the lies you are telling 🤔 Wish there was a zero button or minus button for this company one star is way to generous. Hurry up Amazon take over this company ASAP 👍
Helpful Report
Posted 4 years ago
Morrisons is rated 2.2 based on 2,045 reviews