“Finally found a quarter pounder burger with onions that taste lovely for you to put the price up and totally change the taste and texture not happy at all won't be buying again”
“Today I was going through the self scan at Morrisons Hoddesdon around 2-3 oclock and was helped by Caitlin. She was lovely. Very helpful and a lovely smile! It's not often you get that in the Hoddesdon store.”
“Morrisons store on Outland Road in Plymouth: a hostile, rude, appallingly bullying culture from the staff against their customers, and the recent article in the Plymouth Herald has done nothing to improve their attitudes. Only go there if you want to be shouted at, insulted, treated rudely, asccused of theft, followed around, and forced to leave your shpping behind at the till because, suddenly and mysteriously, the staff cannot free the till to allow you to purchase it. All part of the customer service experience in this unpleasant store.”
“Weekly shop always done @ Morrisons - always good quality & good value. This Christmas we had a large turkey, 2 large hams & a 3 pork joint. They all were very good. Our local store is Wellington Shropshire.”
“I absolutley love the chioce of cakes etc on the bakery, especially the fruit tarts. However, of late, they do not seem to be making and stocking these, as before Xmas. I used to purchase these every week, handmade by the staff. Last Sunday I was told that due to staff shortages, they had not made enough. So today, Saturday I went at 10am to get them. Only to be told by the one and only bakery assistant that due to staff shortages, they had none. She was due to end her shift in 30 mins, but when I asked if she could make me three, she did! Her name is Nicola, and how refreshing to be served by someone who is prepared to go the extra step for the customer. I hope they appreciate what an asset she is to the company. May I suggest they employ someone to help this hard working person, to enable high standards are met, and for the production of many more fruit tarts!”
“Love this supermarket staff always great go beyond they're call of duty , place is spotless they're right up there if not better than marks & spencer's , more choice's , keep up the good work .”
“Christmas order from Morrisons, what a joke, never again, sell by dates 26th Dec, no gammon, pre ordered in Nov, still didn't get the full order, disorganised chaos. Would have rated 0 but that wasn't an option.”
“Went to collect my Christmas order from Morrison's Cardonald what a nightmare. I should have known as I didn't receive my promised email on confirmation of my order and when trying to call the number quoted on my leaflet got a dead line. My order was wrong and I had to remember from memory what I had ordered. When discussing the poor service with the manager he advised me that they didn't have enough stock all the orders. So why have a food ordering service Morrison's. He took no ownership of my complaint what so the Bourbon Gammon for 6 would only do 2 people.”
“Pre ordered Christmas turkey, trimmings and vegetables for collection from the Rhyl store on 23rd December. No vegetables or trimmings and a bird with a best before date of 26th December. Fortunately I have other supermarkets locally who could provide. Thank you and goodbye Morrisons you've lost my custom.”
“go Christmas shopping to stock up for Christmas and new year two days ago everything in my fridge is out of date most never got opened its a joke spend money and it's in the bin I'm never shopping in this store again”
“Pre ordered Christmas food to be collected in a 1/2 hour pre arranged time slot, 2nd year running a total disaster, never again, unorganised unhelpful and unstructured process to a very simple task which led to very long queues and angry customers, if you can't fulfill the the service don't offer it.”
“Unfortunately the staff that handle meat and fish on the raw counters in all Morrisons stores across the country do not wear gloves, work on surfaces that invite contamination between raw meat and fish (as a fish allergy sufferer this is an issue for me) and routinely spray their work surface (where they cut their meat) with chemicals in between serving customers. If disposable gloves and some simple foil or paper was used on counters, so many health and safety hazards would have been avoided. They openly discouraged me from shopping from their raw meat counter because they can't guarantee that the butcher washed their hands after handling fish. In fact, the manager stated that employees don't wash hands between serving customers, but only as often as they can or want. It's a shame Morrisons don't want to do more to keep their customers.”
“23 missing items from my home delivery and I have to wait 3 days to get them redelivered. Meanwhile my children and pets are left to stare, thanks alot Morrisons”
“Visited Morrisons store in Barry South Wales today Friday 18th November. On visiting the ladies toilet out of 3 toilets there was only 1 door. One of the toilets has been out of order for at least 4 weeks. There was patches of water in at least 4 aisles, and the codes for lobster and red cabbage were not even in the tills. Maybe the store could close overnight for these faults to be rectified.”
“I took my 91year old friend ordered fish and chips ordered yesterday for her shopping. She wanted us to eat in the cafe'. We ordered fish and chips and coffees. Service took for ever, chips almost cold and had been kept warm for hours, the peas were cold grey olive green and wrinkled. Had I been alone I would have complained bitterly. grahamgiblin.39@gmail.com.39@gmail.com”