“You were lucky to get one star.
I popped in this morning to Morrisons in Harlow, next door to the Garden Tiger as was.
Your sales person was the most rude , scruffy, and ignorant female I've have ever met. She seemed more interested in her social media account rather then her job. If retail staff want respect in their work inviroment then they should give respect to their paying customers.”
“While shopping with my elderly parents one of which has dementia. We was treated rudely by a young women at the self service. If working with the public isn't for you, I would suggest a change of career. Totally put me of wanting to spend my money in this store. Shopping with a person with dementia is hard enough without dealing with what I can only describe as a kid with attitude. More training is needed and remember not all disabilities are visual. Stay away and shop elsewhere is my advice.”
“It was terrible and all the food was raw and disgusting in the Cafe chips were burnt the bacon was not cooked neither was the egg the sassage is under done I will never ever come back to Morrisons cafe 😡😤😠”
“Morrisons at Catcliffe is staffed by absolutely vile people! Joseph who likes to think he is a Manager who can order customers about and try and make a fool out of them for simply asking a question! I hope not to come across him again.. and Lesley who works on the till doesn't want to help customers so just says "I can't be bothered"
I did report both to Head Office and they were not impressed by their behaviour. At least I know this incident is on staff records in case of further problems.
Customers, please, please, please report any incidents with staff to Head Office for them to deal with. It will sort them out 😀”
“All my favourites are not stocked anymore, well not in my big local store. ie Lemon Sole in breadcrumbs, Freefrom Bird's-eye Fish fingers, Ready to cook chicken breast in bag, ready to cook turkey breast in foil tray.. all quality foods in my eyes. Oh my favourite.. tubs of prawn cocktail in sauce (Not the Best variety) used to contain lively big chewy prawns but now they are crunchy and wet awful things ! Urgh
Wots going on Morrys !”
“Me and my disabled wife was shopping at Morrisons ,Livingston Branch , when We passed a Korean woman and her small child , the child ran into the scooter and my wife shouted watch , She then started screaming at us as we got to the end of the , I turned and asked what her problem was , They man came up and put his face close to me and said ,,, you start on her and I will start on you ,,, So i hit him, outcome police was called and I was treated like a criminal ... while they filmed me I was denied my right to video them ,,, my address what criminal I had and my picture taken , Ive shopped there for over 30 years and yet you dare to treat me and my wife as trouble makers ,,,,, I have more money in my bank than your security will earn in three years salary . Once the police was called that was your job done ,,,, all I kept hearing from them was we need this information ,,,, Well Im out of shock now at your attitude so its my turn”
“Morrisons should be ashamed of themselves. In this age of customer service they are sadly lacking. Their fresh food is far from fresh. Customer service appalling. Staff miserable. Shopping experience poor. And way overpriced for the poor quality. Make a stand - go anywhere else until they up their game !!”
“hunters chiken that had me hospitalised for 10 days due to campylobactor infection only thing i ate differently frm my family they wer all fine never buy meat frm ther again newcastle under lyme store goose street disgusting”
“First time we tried to use Morrisons website to bulk purchase, we had awful experience trying to navigate and pay, nearly gave up, but suddenly managed to get it done. After that awful experience we vowed never to attempt again.
Today, we need to replenish our Guinness 0% alcohol, and Morrison had a special offer, we brave up, again after finally managed to add the items into the shopping trolley, tried to pay, and suddenly we're being signed up for a digital card! then we're dumped, no payment taken, our order vanished.
We called up their helpline, a kind lady tried to help us, after 18 minutes, both of us had to give up, even Morrison's helpline couldn't assist us.
We do all our shopping online, so we're not technophobes, this IS the most ridiculous user UNfriendly and draconian website ever.”
“Purchased a 2 pack of beef pasties from the bakery section. The type that are in brown bags sometimes hot. These were purchased cold and were off. I tasted it and spat it out. It smelt off absolutely stinking. Disgusting Morrisons I guess they had been hanging about, probably heated unsold and sold cold. Totally unacceptable.”
“Morrisons hotcross buns. Shame there's no fruit or taste. They may be £1 for six but they are definitely lacking any content.
Was looking forward to them very disappointing.”
“More card should be called less card
had an offer collectors points
had an issue in store ,asked about advice only to be told card is nothing to do with them as its run by another company and they could not help in any way
i asked why no training on there card ,reply was we do not need to know and called me rude
i will not shop in Morrisons again , and have now deleted the app ,as i will shop elsewhere where the offers are clear and the store can help me with there reward card , PLEASE STAY CLEAR if you want customer service”
“Chester Morrisons Saturday 7pm customer care zero % with management.
Went there tonight to purchase some food and drink for the weekend after a hard long days work.
When finished shopping went to check out and there was would you believe it there was NO tills open with staff so you had no choice but scan all items yourself and had a shopping trolly full so really did not feel like going through the effort when I’m going them about £100 !!
Asked man at the self check out is there no proper tills open he very politely pointed me in direction of the team leader in charge confronted the young lady and asked is there really no proper tills open and she said NO we have no staff and walked away SHOCKING !! I looked at the self check out area and there was 3 members of stall assisting CUSTOMERS in that small area and the team leader as well !!! This is shocking customer services and do not deserve customers money. Feel free to feed back and happy to talk to you but ha ho you might not care enough to respond to this review if you even read it !”
“On FIVE consecutive visits to either the Gravesend or Strood stores, offers such as 4 for 3 where not automatically processed at the self service till. On each occasion a staff member was called to rectify the error and did so as if they had done it a thousand times. I consider this to be a deliberate scam and Morrisons have lost me as a customer for now. I will be testing them in the future and will make sure any further attempted theft is made public.”
“Went in morrisons today to do some shopping ,first of all I noticed the shelves were a bit bare , then went onto the bakery to get some sausage rolls , and as usual they are again behind the counter and had to wait till the guy served 2 people to ask for some , on I went to the sliced bread shelves and to my surprise it was in a mess with bread on the floor in trays and walked a bit further and a stack of bread left on the shop floor and not put out , went onto the fish counter and not much fish to be seen and it was the same on the meat counter . At this point I decided to go pay for the bits I had in my trolly to find people were queuing at the self service tills , now the assistant had closed half of the tills off because she did not want to keep walking up and down , I asked if she could open some up which she did and when I had finished paying she closed them again , the moral to this story is if you can't be bothered then I can't, so in future I will go elsewhere I've got a choice”
“I have 3 separate occasions from January 2024 with the collector schemes where I spend the qualifying amount and my more app does not update it. Each time I spend hours speaking to Morrisons Customer services where they say it is an I T issue and they will solve it. Usually they do not believe me as though I am making it all up. I am so fed up as they shouldn't offer the schemes where they cannot follow through and then it becomes a hassle to get the points back. I think it is unacceptable for the customer services to treat me like this. Each time I phone I speak to a member of staff who has no empathy and is one dimensional and promises to sort it out but doesn't. This leads me to another hour phone call. This is not customer services. Morrisons are dishonest as they are luring you into a scheme and not fulfilling their promise.”
