“As a value disabled customer I do my shopping weekly on a Thursday I think home delivery service disgraceful week in week out I continue get out date food that only last 2days I do A weekly shop I expect my food and shopping to have a 7days window use by date it not good when I buy food last for a week that I cant used the food because by Saturday all my weekly food use by date dont last till following week
remembering I do my shop weekly on Thursday also it would be nice for morrison to have stock they always seem be out of stock on lots of items this as stop who ever work at top really need sort out how they organise this it not right and not fair on your valued customers.”
“Stopped going to Morrisons in Grimsby ( address is Cleethorpes ) unhygienic and unapproachable staff just two reasons !! During the lockdown no effort has been made to protect staff or shoppers. Disgusting. I know many people who agree with me.”
“Just heard from staff members that 60+ staff in a distribution warehouse for Morrisons have the Covid-19 and 10 staff in store have it and some have to isolate and staff said that management and higher up don't give a hoot. No wonder staff look miserable and their Customer Service skills have gone down the pan and they want to leave. I will no longer be a Morrison customer. Aldi here I come.”
“I visited the store in Hoddesdon today at 12.56. I was served by a checkout lady (about 3 down from the freezer section)
She was so pleasant, kind and patient. I find most of the check out staff there are nice, but too often, too few. Anyway she cheered me up on a miserable day.
Kate”
“Worst supermarket retailer ever, should go bust soon, government guidelines does not exist, as for face masks I can't see many people wearing any ( and they bragged to newspapers about masks 🤬🤬) staff moaning constantly about working their all the time and highly paid management, well they hide and have the store in a mess and let it go to pot. As long as I'm breathing I shall never shop in a Morrisons store again, I value my life.”
“Downloaded the app to get teacher discount. The app says not registered for discount and when i try to reregister it says already a member. Its one big con to get people to shop there without giving you the discount”
“Downloaded the app to get teacher discount. The app says not registered for discount and when i try to reregister it says already a member. Its one big con to get people to shop there without giving you the discount”
“Holloway store North London:
Lidl posing main threat, aside from that the embarrassment I endured 3yrs ago (stealing coffee)!! Yet receipt with CS. I was ganged up on by non British (yes, I've lived in Nigeria), no doubt this deleted.... But, 8 against 1 then police who shook hands with me! Dare not repeat what officers said re Morrison's.
Hey Morrison's fix the leaking fridges, stop smoking at rear near bakery, get off mobiles, desist speaking in different languages, assist customers.
Please retain the few Irish/British staff who stuck around all these years. ME? wouldn't return if I were paid (!!). I was BANNED for being falsely accused of theft.....
Dirty, lazy lying lot of current staff. CLOSE ASAP & take the c rap with you.
Whoever trained/employed initially "needs" training.
Adiós.”
“No one should be treated like an idiot: Morrison enforcing wearing yellow stickers if you are excempt. Come on disabilities come in all shapes and forms, Morrison should know that and not make people feel inadequate, come a yellow sticker for what " good behaviour" come on Morrisons this is unexceptable behaviour, maybe give your staff and managers a sticker for " good behaviour"from what is being said and read about you, Morrisons could be finished by the end of the year, Thousands and thousands have started boycotting you.”
“Disability Discrimination and Harassment on Sunday 20-09-20, I sent a detailed description of a serious case of DDH to your complaints department on the day that it occurred, I have written to CEO Mr Potts and I can only say the response has been nothing short of insulting and have failed to recognise the seriousness of my complaint”
“We bought the Valentine Meal deal and were really impressed with how much choice there was and what good value. We went for the The Best Camembert tear and share starter, the Beef Wellington for main course with vegetable medley and cauliflower cheese, cheesecake for dessert and a bottle of red wine all for £15, saving £15 if all bought individually. Delicious, just wish Morrisons would do this meal deal more often.”
“I ordered a Morrisons doorstep delivery for today and yet again it went wrong I regularly order from Morrisons doorstep delivery and every time it never turns up on the day that I order it and three orders they never called me to explain and last week they called and it was well after six o'clock at night and said that it would come on Sunday and I have had a similar situation today and this has been the 5th time now and we are all shielding and no one can drive in our house and no one can leave the house and we do not have any family nearby to help us and I was promised a manager would call me back it has been over three hours and no one has contacted me”
“Ridiculous how you are letting so many people in store at one time during this pandemic. No staff manning doors, shocking greedy grabbing profiteering company. If any redundancies should be happening it should be all management upwards and some of your lazy miserable shop floor staff.”
“Instead of closing down your Camden Town Morrison this store was perfectly clean, huge and nice stall, why don't you close your Holloway Road Store for good, was in there and it's a dirty place and dim and I saw a rat no one interested and staff not interested in customers at all and just blank you. Horrible place shut this place down and take your rats with you in Holloway. Aldi, Lidl here I come.”
“I have today been on the phone to Morrisons customer services and pensions depts for at least 11/2 hours trying to sort why my daughter hasn’t been added to my on line discount. I was passed from pillar to post
And spoke to at least 10 people two of them managers and no one could help me. No reply to e mails One even sent me a copy of a form which as it was a copy I could not access. Morrisons Customer Services is the worst I have ever know. No one helps just passes you from dept to another”
“RUBBISH/ FRAUDS....Government guidelines just gone from this company, should have undercover press go in the stores and see maskless people, no social distancing and abuse given out to people...Then they will be closed down and should BE CLOSED DOWN, never have I felt such anxiety shopping in this place.”
“Years ago Morrisons was s brilliant company but now it has hit rock bottom, aggressive staff, non existent over paid management. Time to do a big overhaul of your staff, management and stores Morrisons and call it day or let someone else take you over. Oh how I miss Sir Ken Morrison and how he ran them stores....A genius he was, but now it has all gone to POT.”
“Morrisons has really gone downhill, the customer service skills that staff are suppose to have, have gone most staff have become rude, aggressive and I don't care attitude, management don't want to know your problem and hide. The stores are extremely dirty, shelves well not as full as the Morrison I know. It's time to overhaul and get rid of your top people and poor in store management and staff. The staff that are pleasant look haggard and tired and have aged overnight, such a shame. Morrison is no longer in the same league as the other supermarkets and a gut feeling tells me they won't be around much longer, maybe closures or a take over is on the cards.”
