“BOYCOTTING. Spent the morning in Morrison cafe in Strood with friends and now have a £50 fine for the pleasure of using there car park that was free !
Did any of the staff in the cafe warn us ? ....NO
Are the new signs eye level ? ..... No
Do they give you a chance/warning ? .....No
Will I be going to Morrison again to shop or use the cafe ? .... NoLi”
“Rude and obnoxious staff at Tamworth Morrison's I can only put it down to bad management , lack of training ,wrong people fooling there way through the interview Asda and Aldi from now on”
“I have been going to morrisons in Bridlington for 4yrs. That bad on products and SEL I changed to Tesco never had a problem so when morrisons started to cut more prices I tried again no different still bad and untidy shelves SEL not to the left or right of the products. good at over charging on special deals. I think it is time to go back to Tesco until the managers sort there store out and try take a pride in the store.Disap/cust”
“Ordered groceries from morrisons delivery the time slot was for 24/09/20 9-10pm it is now 1am ( I stopped waiting for it since 12am) 29 mins to 9 they sent a text message saying they are on there way so I waited !
They did inform me that I would not get all the items on the groceries list before they shipped out. It annoyed me but that isn't even the icing on the cake what annoyed me most is that after the delivery slot timed out 10pm -1am I received no update, no text message, no email , no phone calls! My problem is not that they didn't come on time it is the fact that they didn't even try to tell me they weren't coming! Sometimes I wonder if these people know what phones are. I made sure all my contact details were there my delivery address was correct so I wanna know what the problem was!!”
“No social distancing from staff. Im not saying where I am as its not just one store or staff member its the whole business that needs to change its approach”
“Some staff members are rude and unhelpful. The worst I have come across. Some are good to deal with bit since Coronavirus far too many are taking advantage and being arrogant and rude. This is a shame as I have always used Morrison for most of my shop. This is not a one off experience”
“Having used Sainsburies click and collect I thought I will try Morrisons. Aweful! Confirmation email didn’t arrive, the store is not picking up the phone. Waste of time.”
“A truly awful company indeed. So sorry to read the last review. Morrisons are known for their dreadful fresh produce and dodgy bb dates of same and own baked stuff like bread and cakes etc. I suppose managers hands are tied when it comes to rectifying this as the word rectifcation is not in this companiy's vocabulary. They are also a dreadful company to work for. That from inside info.”
“Customer service run by teenagers
Well well well, not really suprised im writing this review, so first order was late, okay fair enough, second order never arrived, and i get a phone call off some chavy teenager telling me at 11 at night, that my order has been cancelled, payment taking still, and 5 days later still waiting, this is disgusting you should be ashamed of yourself, i willl never step foot in your stores again, asda 24-Hour here i come. Morisons in Taunton, get your self together you clowns”
“Order value £90+, disabled and live in 1st floor flat, driver would only deliver to main entrance, would have required several trips to get the order to my flat, quite simply, I am unable to attempt such a task, had to reject the delivery.
Ironically, Morrisons has successfully delivered to this address during lockdown, thinks it was lazy on behalf of driver.”
“Morrison's don't like to give the vouchers out when they're due. Not the first time this has happened either. Hey! Morrison's pay up and look after loyal customers.”
“Why did I do it? I have asked myself this since I got home. Why didn't I take them back? Wrongly, I simple could not be bothered. I know, when we all do this they will continue to offer nasty so called fresh products. I speak of their so called Wonky strawberries. They should really be called Wonky Gone off Strawberries. Over 50%, again, had gone off, and yes, I did look, but obviously didn't look hard enough. This was in the Dover, Kent, store. Knowing full well they do their own packing I still fell foul of it. Never again!!”
“Our first order for delivery will be our last! About half the items of the £60 order were wrong. Weird substitutions, items absent and items clearly not ordered delivered. Payment a complete disaster too. Not at all hopeful customer services can sort it out.”
“I placed an order for home delivery. Received email confirmation saying order is on its way...Order booked & confirmed for delivery at 21.00 -22.00,, Payment has been taken from my bank.
NO DELIVERY OR ORDER has arrived at 23.32! I tried contacting Morrisons but closed!
Terrible service!!!”
“Yes, but you said nothing about the quality of said store's goods.They are all the same with their fresh stuff. Past or wbout to pass the BBF dates and no reduction in price.”
“Very very dissatisfied with Morrison's delivery. Well over half of the delivery missing.
Rang customer services to be told delivery complete. When asked if delivery driver could return with missed groceries the reply was I can't get in touch with him. The only option was to accept a refund which would take 7 to 10 days to clear in the bank.
Absolutely pathetic service from Morrisons.
We will not be using Morrison's online shopping again.”
“What's not to like? READ ON.
*Late deliveries, no explanation
*Short dated 'fresh' items
*Goods shown as 'stock' on the website then unavailable for delivery
Every one of the above has applied to all deliveries I have received
Irritating and frustrating in equal measure
Have been a long term (walk in) customer but have cancelled my subscription pass and will never use their on line system again
Are two multi-packs of Walkers Crinkle Cut Crisps (not ordered) supposed to pacify me for this inefficiency and inept service?
Truly pathetic
Radical review and overhaul required by management and IT”
“Five stars for tins of cat food? It might very well have been catlicious but the idea is to award stars for the company itself. Morrisons have to be the almost worse with their own stuff apart from ALDI that is. Certainly their prices are way above average.”
“Had to open a case with resolver as my experience with morrisons was so bad. I am disabled with a heart condition and been a home delivery customer for 2 years. I try my best to make it easy for drivers especially during this current pandemic. I bought a shopping trolley from ebay, i put it in front of my door with a sign on saying they can put it in the trolley and thank them for a lovely service well I cannot say that anymore and I shall never shop with them again. Last weds my order did not come and up at the top of the app stated 'order delivered i thought I was going to have a heart attack, my friend had to come round and look after me. Half an hour later the shopping arrived by a very irate, bad tempered driver and when she was pressed on why my order said delivered when it wasn't and indeed isn't this against the law? She went crazy and said we were lucky to get any at all that she worked 12 hour days and my friend had an attitude problem, when we said we were on the phone to report this she said "they won't give a toss " she then threw 2 bags of shopping on the floor, goods were smashed, ruined for which I got a refund so my friend had to go to the van and fetch the rest of my shopping so the driver could not spoil any more. I was poorly afterwards and hoped I wouldn't have to go to the hospital. This is disgusting from one of the top supermarkets. I still can't believe it.”
“I bought a pair of shorts in the sale, leaving the store the alarm went off, I showed my recite to the lovely security guard who went and took the security tag off, when I arrived home I realised I had bought the wrong size....So I took them back to the store, somehow I had lost my recite on my way....I spoke to customer service, who said I needed proof of purchase, Ok....I asked to see the manager, the very same security guard said, explained I have seen her recite she definitely has bought them from this store, the store Manger was just going to let me exchange the shorts, when the assistant from the Clothing (nutmeg range) arrived and told him not too....He was the actually store manager being dictated to by a member of is staff....So if Morrisons Security Guard is not good enough proof of Purchase other than my original recite what is......Embarrassing situation for me...I find the staff in Morrisons Thornton Road Bradford rude and under-mannaged
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