MuscleFood Reviews

Name: MuscleFood
Address: 23-25 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire
Rating: 4.33

4.3 Rating 4,134 Reviews

82 %

of reviewers recommend MuscleFood

Visit Website

Phone:

07702165657

Email:

rich.milham@musclefood.com

Location:

23-25 Park Lane Business Centre,
Park Lane,
Nottingham
Nottinghamshire
NG6 0DW

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MuscleFood 5 star review on 4th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 1st order from Musclefood and I don't think I'll ever buy meat from a shop again. Quick delivery, huge portion sizes and superb quality! Highly recommended. I'm a Musclefood convert!!”

Helpful Report

Posted 1 year ago

Hi Zoe, Thank you so much for this great review! Welcome to the Musclefood Family!!

Posted 1 year ago

“Always having issues with delivery so I won't be using again”

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Posted 1 year ago

Hi Sam, I am very sorry you are having issues with your order. Please contact us at support@musclefood.com and we can look into this for you.

Posted 1 year ago

“Meat is lovely, good quality, good price. Email spam however is ridiculous.”

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Posted 1 year ago

Hi Nick, Thank you for your review. i shall pass your comments over to our marketing team to look into.

Posted 1 year ago

“Muscle food is great. I’ve had the made up hampers and also build your own and I just think it’s great. Lasts me and my family a month even when we get visitors who stay for dinner. We always have enough and the quality of the meat is great. All in all amazing food”

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Posted 1 year ago

Hi Gemma! Thank you so much for this review, i will pass this onto our team :)

Posted 1 year ago

“Great value for money, great quality, couldn't go back to supermarket meat now!”

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Posted 1 year ago

Hi Shelby! Thank you so much for your amazing review, i shall pass this onto the team!

Posted 1 year ago

“Found the steaks to be quite gristly, and the chicken full of water. Only item I would re-order is packs of meatballs, for convenience”

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Posted 1 year ago

Hi Moira, Thank you for leaving a review, sorry to hear about your issue. If you can send an email to support@musclefood.com we can look into this for you.

Posted 1 year ago

“Ordered chicken love that we can can choose from different size chicken breast have also ordered sausage before that was great. Just really wish they would get smoked bacon”

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Posted 1 year ago

Hi Kerry, Thank you for your feedback! We shall pass on your comments about the bacon to our team. Thanks again!

Posted 1 year ago

“Great selection of meats n fish”

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Posted 1 year ago

Hi Andrew, Thank you for your amazing feedback. i shall pass this onto our team!

Posted 1 year ago

“I wouldn't know as DPD left my parcel outside the front door of a block of flats . So I never received it . Or my money back no reimbursement just tough fck in rip off”

Helpful Report

Posted 1 year ago

Hey Lloyd. Sorry to hear this! I can see our team are currently looking into this for you and are currently aiming to get a resolution for you shortly.

Posted 1 year ago

“This is the 2nd purchase from here, I cannot fault one bit of there meats, they come suctioned packed. Perfect for freezing. The quality is amazing. It's now going to be a monthly buy for me and my fiance. We specifically set aside £75 for this. Thank you”

Helpful Report

Posted 1 year ago

Hi Ashleigh, Thank you so much for your amazing feedback. I shall be sure to share this with the team. Thanks again!

Posted 1 year ago

“Lots of stuff for good money. The food is amazing as well cannot fault it. 😋”

Helpful Report

Posted 1 year ago

Hi Emma! Thank you so much for taking the time to leave us this amazing review!

Posted 1 year ago

“It is impossible to cancel or pause membership. The website is terrible. The only way you can attempt to cancel or pause your membership is by trying to do so via a chat bot (which is never working). I tried to cancel my order but then received an email the next day to say I could not make any changes to my order. Then Musclefood tried to take the money (for the order I had requested to cancel) from my debit card. I have complained twice via the chat function with no reply. I have been unable to change the date of my last delivery (it’s impossible to find where to do this on the website despite the chat bot saying it is simple) it is not clear). Musclefood randomly delivered my last order last week on a Tuesday (I did not request this).”

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Posted 1 year ago

“WOW.. bought a meat hamper for my very first order. the chicken breast are fab, they are not pumped with water so dont shrink.. the extra lean steak mince is not mushy, homemade burgers kept their shape, again no shrinkage. turkey thigh mince is full of flavour, yet to try chicken sausages, pulled pork. As a nutrition coach, i can be sure im hitting mydaily protein targets.”

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Posted 1 year ago

Hi Elizabeth, Thank you so much for your amazing feedback. I shall be sure to share this with the team. Thanks again!

Posted 1 year ago

“Delivery got screwed up, had to re delivery. Meat had slight smell to it. Might of been better getting it from the supermarket in all honesty. They did give me a £5 off my next order, so I might use them again, but I might not.”

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Posted 1 year ago

Hi Adam,

Posted 1 year ago

Hi Adam, Thank you for your review. Sorry to hear you had some issues with your order.

Posted 1 year ago

“Excellent Customer service dealing with Kyle.”

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Posted 1 year ago

Hi Suzanne, we're absolutely delighted to hear this and have passed your comments onto Kyle! Thank you for taking the time to leave us 5 stars and if there's anything else we can help you with, please don't hesitate to contact us at support@musclefood.com

Posted 1 year ago

“My food was disposed by courier and MuscleFood didn't seem to even care & just sort of apologised and sent the refund. Not the best way to ensure customers come back after a bd experience.”

Helpful Report

Posted 1 year ago

Hi Daniella, thank you for taking the time to reach out to us and for the feedback. We're really sorry to hear that you're disappointed in the service you received. Our customer support team would really like to help rectify this and answer any questions you may have. Please can you send a message to support@musclefood.com and a member of the team will be in touch as quickly as possible. Thank you

Posted 1 year ago

“Excellent food Excellent service”

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Posted 1 year ago

Hi Alan, thank you for leaving us 5 stars, we're so happy you enjoyed your meats and treats from us. If you need anything else please feel free to get in touch with our support team support@musclefood.com

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi Max, we are sorry to hear you're not happy. Our customer service team are trying their best to rectify any issues the best they can. If you can please send a message to support@musclefood.com we will do our best to assist you.

Posted 1 year ago

“Very good.”

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Posted 1 year ago

Thank you so much for the wonderful feedback. If we can assist you further, please drop us a message at support@musclefood.com.  

Posted 1 year ago

“Not been disappointed with quality and price! Amazing customer service! Lots of variety”

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Posted 1 year ago

Hi Catherine, it's great to hear you're loving our products and service! If there is anything we can do to help just drop us a message at support@musclefood.com

Posted 1 year ago

MuscleFood is rated 4.3 based on 4,134 reviews