MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,844 Reviews

89 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look at the BBB site. There are quite a few complaints about fake Uggs, as mine were. They sell some real UGGS but you are taking your chances. The owner was rude and refused to offer a full refund until I filed a complaint with EBay.”

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Posted 3 years ago

“I never received my boots so, I can't comment of the quality. What I can comment on is the my refund I did not receive in full due to a delivery mishap on the part of the carrier service my cozy boots used. I really wanted those boots.”

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Posted 3 years ago

“I was sent the wrong color and never received my refund !”

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Posted 3 years ago

“I’m waiting for you guys to contact me about my redound I returned the Uggs and did all the right steps and now you guys just ghosted me”

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Posted 3 years ago

“These are not authentic boots I purchased uggs .these are knock offs please do not purchase from this site . They probably are made in China”

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Posted 3 years ago

“I bought UGG bed slippers, they were too small. I tried to send them back & they wouldn’t except them. I also called them & left several messages they never returned my calls. VERY POOR CUSTOMER SERVICE, PLUS I RECOMMEND YOU NEVER PURCHASE ANYTHING FROM THIS COMPANY.”

MyCozyBoots 1 star review on 12th February 2023

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Posted 3 years ago

Your review is a LIE. Your email was answered the next day. You never initiated a return request.

Posted 3 years ago

“They sent the wrong item, I’m still waiting for information about the refund”

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Posted 3 years ago

“These definitely are not true uggs. The box is off The shoes are labeled a 10 I can’t even get my foot in them and I’m true size 10 in Ugg and I have these same shoe in different colors same size. I just wished I looked at the return policy before I bought them because now I’m stuck with fake uggs. Should’ve known the sale was to good to be true. Buyer beware”

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Posted 3 years ago

“Zero you take my money you send me a wrong Item I m keep calling you never answer the phone”

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Posted 3 years ago

“Ordered size 10 for Xmas gift you shipped kids size 6 sent back for refund”

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Posted 3 years ago

“Very disappointed placing an order with this company. I had to pay $20.99 to return boots that did not fit. What a racket. I will never order anything from this company again.”

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Posted 3 years ago

“The she’s we purchased had a tear in them.”

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Posted 3 years ago

“Not worth it fake item”

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Posted 3 years ago

“I needed to return due to the wrong size. After waiting quite some time for them to get back to me, I was refused, and their customer service was very rude. I would highly not recommend shopping My Cozy Boots.”

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Posted 3 years ago

“Fake Boots, Liars and worst customer service. Please stay away or you will regret”

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Posted 3 years ago

“Terrible return policy. 14 days for a christmas gift? Seriously? Stick with zappos, ugg website or amazon. Will never buy from a no-name retailer like this again!”

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Posted 3 years ago

“I have tried to contact anyone within the company to exchange sizes. I have not been able to get through to anyone. Very disappointed with this company.”

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Posted 3 years ago

“We are daily wearers of Ugg boots for many years. The boots were purchased in November, opened at Christmas and worn inside our home over the last 3 days. The quality is noticeably inferior to our many existing pair, thinner in lining and outer layer, showing signs of visible wear. Requesting a return, MyCozyBoots declined stating their return policy is 14 days (of purchase) and unused. We are suspect of the boots from this vendor and recommend purchasing elsewhere.”

Helpful Report

Posted 3 years ago

“I placed an order for the holidays which I received on November 30th. The size was too large and the company wouldn't let me exchange it. I can't believe they wouldn't extend the exchange policy during the holidays. I won't do business with them again!”

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Posted 3 years ago

“I never leave reviews, but buyer beware!!!! The UGG mini II boots I ordered were already separating at the seam upon delivery. I returned them and requested my $18.50 shipping charge be reimbursed. I was replied to with a snarky e-mail that the boots were not faulty as I had “alleged” and that return shipping charges for “buyer remorse” is buyer’s responsibility. I couldn’t believe how condescending this e-mail was. I did not have buyers remorse at all. I wanted those boots; but I wanted a pair that wasn’t already separating at the seam. I actually had to search everywhere to find another pair that I ended up paying a higher price for. Plus the sunk cost of the return shipping to this horrible business. Their customer service is terrible. Don’t buy from this company!”

Helpful Report

Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,844 reviews