MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,834 Reviews

89 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Write Your review

Tell us how MyCozyBoots made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent the wrong color and never received my refund !”

Helpful Report

Posted 3 years ago

“I’m waiting for you guys to contact me about my redound I returned the Uggs and did all the right steps and now you guys just ghosted me”

Helpful Report

Posted 3 years ago

“These are not authentic boots I purchased uggs .these are knock offs please do not purchase from this site . They probably are made in China”

Helpful Report

Posted 3 years ago

“I bought UGG bed slippers, they were too small. I tried to send them back & they wouldn’t except them. I also called them & left several messages they never returned my calls. VERY POOR CUSTOMER SERVICE, PLUS I RECOMMEND YOU NEVER PURCHASE ANYTHING FROM THIS COMPANY.”

MyCozyBoots 1 star review on 12th February 2023

Helpful Report

Posted 3 years ago

Your review is a LIE. Your email was answered the next day. You never initiated a return request.

Posted 3 years ago

“They sent the wrong item, I’m still waiting for information about the refund”

Helpful Report

Posted 3 years ago

“These definitely are not true uggs. The box is off The shoes are labeled a 10 I can’t even get my foot in them and I’m true size 10 in Ugg and I have these same shoe in different colors same size. I just wished I looked at the return policy before I bought them because now I’m stuck with fake uggs. Should’ve known the sale was to good to be true. Buyer beware”

Helpful Report

Posted 3 years ago

“Zero you take my money you send me a wrong Item I m keep calling you never answer the phone”

Helpful Report

Posted 3 years ago

“Ordered size 10 for Xmas gift you shipped kids size 6 sent back for refund”

Helpful Report

Posted 3 years ago

“Very disappointed placing an order with this company. I had to pay $20.99 to return boots that did not fit. What a racket. I will never order anything from this company again.”

Helpful Report

Posted 3 years ago

“The she’s we purchased had a tear in them.”

Helpful Report

Posted 3 years ago

“Not worth it fake item”

Helpful Report

Posted 3 years ago

“I needed to return due to the wrong size. After waiting quite some time for them to get back to me, I was refused, and their customer service was very rude. I would highly not recommend shopping My Cozy Boots.”

Helpful Report

Posted 3 years ago

“Fake Boots, Liars and worst customer service. Please stay away or you will regret”

Helpful Report

Posted 3 years ago

“Terrible return policy. 14 days for a christmas gift? Seriously? Stick with zappos, ugg website or amazon. Will never buy from a no-name retailer like this again!”

Helpful Report

Posted 3 years ago

“I have tried to contact anyone within the company to exchange sizes. I have not been able to get through to anyone. Very disappointed with this company.”

Helpful Report

Posted 3 years ago

“We are daily wearers of Ugg boots for many years. The boots were purchased in November, opened at Christmas and worn inside our home over the last 3 days. The quality is noticeably inferior to our many existing pair, thinner in lining and outer layer, showing signs of visible wear. Requesting a return, MyCozyBoots declined stating their return policy is 14 days (of purchase) and unused. We are suspect of the boots from this vendor and recommend purchasing elsewhere.”

Helpful Report

Posted 3 years ago

“I placed an order for the holidays which I received on November 30th. The size was too large and the company wouldn't let me exchange it. I can't believe they wouldn't extend the exchange policy during the holidays. I won't do business with them again!”

Helpful Report

Posted 3 years ago

“I never leave reviews, but buyer beware!!!! The UGG mini II boots I ordered were already separating at the seam upon delivery. I returned them and requested my $18.50 shipping charge be reimbursed. I was replied to with a snarky e-mail that the boots were not faulty as I had “alleged” and that return shipping charges for “buyer remorse” is buyer’s responsibility. I couldn’t believe how condescending this e-mail was. I did not have buyers remorse at all. I wanted those boots; but I wanted a pair that wasn’t already separating at the seam. I actually had to search everywhere to find another pair that I ended up paying a higher price for. Plus the sunk cost of the return shipping to this horrible business. Their customer service is terrible. Don’t buy from this company!”

Helpful Report

Posted 3 years ago

“The canceled my shipping information right away but my order was never canceled and they won’t reply to your email.”