My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,576 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful food and recipes! Great not having to think about what to cook and all of the Fresh Start meals have been easy to prepare. Plus not wasting ingredients that we might not use very often. We also get the recycling bag for the soft plastics.”

Helpful Report

(Fresh Start Quick (4 Nights For 2)) - Posted 3 years ago

Kia ora Lois, Thanks for your review! That is so awesome to hear that you are loving Fresh Start and our soft plastics recycling. We can't wait to get more meals out to you :) -Jess Couscous

Posted 3 years ago

“I'm happy overall with the food bag deliveries I've been receiving, although there have been some issues in recent weeks. One delivery was missing a recipe card and the fish - I was able to get the recipe card sent through, and my account was credited $10 for the fish. Really though, I would've preferred to just be sent the fish. The $10 credit was appreciated, but I still had to go out of my way to the supermarket to get fish, which was annoying and kinda defeated the purpose of a home delivery package. The same delivery had a head of cauliflower that wasn't attached to any of the recipes.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Kia ora Craig, thanks for your review. Sorry to hear that you had some packing issues the other week, we really appreciate you taking the time to let us know. Unfortunately we do not have the capacity to send out any missing items. Missing items definitely defeats the point of our service. We hope to make it up to you in future deliveries! -Jess Couscous

Posted 3 years ago

“Plant Based Box. Love the recipes, really enjoy nearly all the meals. Would give a 5 star if: The contents arrived in better condition: - Box is nearly always broken (heavy things put on top and box not full so collapses. - Vege’s often damaged (heavier ones damaging smaller/lighter ones as room in box to move) - recipe cards wet - brown paper bags wet (insides ok, but still not pleasant to receive and store). I would also prefer the ingredients to be as healthy as possible, so the bread rolls being whole grain for example. Not using packaged gnocchi that is made from potato flakes. Recipes not using the oven for just cooking tofu for example, so we look after the environment. But on the whole LOVE receiving the box each week, and feel like it’s Christmas every day - not having to decide what to cook, instead enjoying cooking again! Thanks My Food Bag :)”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Kia ora Sian, thanks so much for taking the time to leave us a review! Sorry to hear that you have had some packing issues, that definitely isn't the standard that we expect from our Packing team! And we care about the environment too and are always working to be as enviro conscious and sustainable as possible, so we will definitely pass this on to our wider team. Thanks for the great suggestion! We are pleased to hear that you are enjoying the meals :) -Jess Couscous

Posted 3 years ago

“Very convenient. Takes the hassle out of meal planning!”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 3 years ago

Kia ora Ana, Dinner made easy! Thanks so much for your review :) -Jess Couscous

Posted 3 years ago

“Really enjoying the box, and feel good after the meals. Surprised how full I am too. Beautiful fresh ingredients.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 3 years ago

Kia ora Kate! Yay, this is exactly what we like to hear :) Thanks for your review. -Jess Couscous

Posted 3 years ago

“Having two kids and working shift work life is made so much easier but the quick and almost always yum meals that I love. We get three meals for four and use the lefts over to feed out kids and my partner and I for lunches the other days a week. Great way to do things. Less planning time less time in the supermarkets more time with family. Love it.”

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(My Choice (3 Nights For 4)) - Posted 3 years ago

Thanks for the great review Adam! We're chuffed that our deliveries have helped out with your busy schedule 😊 - The My Food Bag Foodies ❤

Posted 3 years ago

“A lifesaver. Every week I get a box of peace of mind delivered to my doorstep. Dinners are planned and shopped for with enough leftovers for my lunch so I actually eat rather than snacking.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 3 years ago

Hi Tracey :) Happy to hear we are taking the hassle out of Dinners! It is always great when leftovers can work for lunch too. -Dan Dijon 🍯

Posted 3 years ago

“Love being able to make the choice of my meals during the week, has been great to try some new flavours and dishes! Packaging is mostly sustainable and portions are great, sometimes too much for 2 people! Easy instructions for even the most amateur cook to get a wholesome meal on the table”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 4 years ago

Hi Sarah, so great to hear your are enjoying being able to choose the meal each week! Thanks for your great review and support 😊 - Harriet Honeydew 🍈

Posted 3 years ago

“Love the bargain box! Recipes are yummy and easy to make. Works great for a flatting situation and does all the decision making and organising for you! Reasonable price aswell. Highly recommend”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 years ago

Hi Tara, we are so happy to hear your are enjoying the meals! Thanks for your great review 😊 We hope you have a great and tasty rest of your week! - Harriet Honeydew 🍈

Posted 4 years ago

“Great recipes, easy to follow and delicious. Food quality is awesome - would give 5 stars - but delivery and packing is poor - would give 1.5 stars. There were multiple times where we have found our delivery left on our driveway in the sun (rather than left on the porch like we requested) and placed on a dark staircase where we almost tripped over, damaged ingredients (dented cans), and once delivery was over an hour late with no notice. There were also couple of times where the ingredients were missing, though customer service always responded quickly and provided a store credit when brought this to their attention.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 4 years ago

Hi Winnie, thanks for your review! We are glad to hear your are enjoying the meals 😊 We will pass on your feed back regarding the packing and delivery to our team! We hope you have a great week - Harriet Honeydew 🍈

Posted 4 years ago

“The ready meals are excellent quality. The meat quality is much better than supermarkets. Always lots of choices and options. Only gripe is the packaging.”

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(My Choice (5 Nights For 2)) - Posted 4 years ago

Kia ora Rachel, We are always working to make our products and business as sustainable as we can, and we will continue to do this!! Thank you for holding us accountable. We are happy to hear that you are loving the meals :) -Jess Couscous

Posted 4 years ago

“Really happy with customer service.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 4 years ago

Kia ora Tessa, So glad that we have been able to help :) -Jess Couscous

Posted 4 years ago

“Lots of great recipes, definitely takes the stress out of supermarket shopping with 2 young kids.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 4 years ago

Kia ora Lexi! Yay! That is so great to hear :) That is exactly what we are here for. Big aroha to you and your whānau! -Jess Couscous

Posted 4 years ago

“Nice food and easy to cook, we really enjoy it.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 years ago

Hi Lari/Jason, we are so glad to hear your are enjoying the meal! Thanks for your review 😊 - Harriet Honeydew 🍈

Posted 4 years ago

“Great and yummy recipees... It finally gave me the pleasure and motivation to cook ☺️”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“We love my food bag, weeknight dinners are now quick to prepare, healthy and tasty, we spend far less time and money at the supermarket, we now don’t waste food and have variety in our meals,we use less pots and pans so washing up is easier, I now get another 1 hours sleep a night because of my food bag..Brillant gregm051”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Hi Greg, thanks for your great review! So glad to hear your are enjoying the meals and time saving 😊 We hope you have a great and tasty week - Harriet Honeydew 🍈

Posted 4 years ago

“MFB has taken the thinking out of my meals and means that living on your own doesnt have to be a stiry fry and meat every night. Sometimes i think that Im still going to be hungry but Im not or it sounds like it maybe a bit tasteless but they havent been.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

Hi Lizzie 😊 thanks for taking the time to write a review, we are so happy to hear you have been enjoying the meals! We hope you have a great and tasty rest of your week! - Harriet Honeydew 🍈

Posted 4 years ago

“It has changed my life. My only negative was that the app wasn’t very user friendly but that has been improved. Although I love eating different meals every week, it may be nice to repeat some of the favourites.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Hi Simone, thanks for your review and feedback! We are glad you are enjoying the meals 😊 make sure to rate your favourite recipes if you want to get them again! - Harriet Honeydew 🍈

Posted 4 years ago

“Enjoy the recipes. Wish it was a bit cheaper”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Tonia, thanks for your review! We are glad to hear you are enjoying the recipes 😊 - Harriet Honeydew 🍈

Posted 4 years ago

“Great recipes and yummy tastes. The menu suits our whole family. I have recommended this to several friends. Great work team”

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(My Choice (3 Nights For 4)) - Posted 4 years ago

Kia ora Jo, Thanks so much for your awesome review and for spreading the word! We chuffed to hear that the meals have been a hit for your family 😊 - Frankie Frankfurter 🌭

Posted 4 years ago

My Food Bag is rated 4.7 based on 4,576 reviews