My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,774 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the variety of seasonal meals and fresh vegetables. Would be great to see some quicker weeknight meals that created less dishes.”

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(My Classic (5 Nights For 4)) - Posted 6 years ago

“My Foodbag has become a much loved addition to our family! We have gone from being two people who couldn’t cook and ate out or ate takeaways constantly, to two people who cook most nights and enjoy it! And the icing on the cake is, between us we lost 50kg! Can not recommend it highly enough.”

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(My Veggie (4 Nights For 2)) - Posted 6 years ago

“Delicious recipes, easy to follow and gets me trying new foods. Even got me to like asparagus!!!”

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(My Classic (5 Meals For 1)) - Posted 6 years ago

“We really enjoy the freshness of your products, the fact that the meats are free range, and the interesting recipes. Love eating the salads and vege variety too. Deliveries are always reliable. All in all a fantastic product:) thankyou”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“We are enjoying our My Food Bag for Two, which has plenty of variety, good quality fresh food.”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“I really love My Food Bag! The meals are incredibly delicious. Unfortunately their food quality has dropped a bit recently. Have started to get a couple of ingredients which are starting to rot, and delivery drivers can cause a few headaches. Would be 5 stars if these two things were fixed up”

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(My Veggie (4 Nights For 2)) - Posted 6 years ago

Hi Scott, Thanks so much for taking the time to give us some feedback - we really do appreciate it and suggestions on board to improve our service! I'm really sorry to hear that the quality of the produce you've had on a couple of ingredients wasn't up to scratch, we'll take this up with our suppliers to make sure that it meets both yours and our expectations. I'm also sorry to hear that you've been having some driver challenges - I'll take a look into this for you and see what's been happening for you. Thanks again for taking the time to message us with your feedback and for being a wonderful Foodie! Cheers, Casey Cocoa

Posted 6 years ago

“It’s revolutionised my life! No more wandering around the supermarket wondering what to cook for dinner and yet I can deliver a restaurant standard meal every day😋. I love My Food Bag. 👏🏻”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“I enjoy the variety of recipes. Over the years I’ve had my food bag for 4 people, 1 person and lately the cook 2, heat 2. I’m happy to recommend this service to anyone. It’s yummy, creative and nutritious.”

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(Heat 2 Cook 2 (4 Nights For 2)) - Posted 6 years ago

“Love love love these my food bags. Every night we look forward to our amazing delightful dinner. Thank you my food bag, keep up the amazing receipes”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“I feel so much healthier and have more free time in the evenings thanks to my food bag. I love it!”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“Hi Food bag team, Firstly thanks for providing an avenue for customer feedback! We have really enjoyed the food bag experience, we have journed with you for a year now: Loved the bbq bag Loved the winter meal However in recent time switching to the heat two cook two we have found there to be too many rice related recipes and have actually switched out to other options - vege based and pasta based.... We have also had dramas with our delivery- not dropping at the front door, instead a side road gate entrance that is not connected to the entrance of the house or driveway and one occasion losing our food bag delivery....last week the box was delivered wet (yes we did have heavy rain in chch over the weekend) but our front door wasn’t wet...? And the box fell apart when picked up? With the pasta sauce smashing on the front door step.... the behest were also in a bad state.... which we simply had to throw out.... so.... We love the idea and concept, and want to continue to support a fantastic idea, but from a small business owners experience.... it’s all in the delivery! Thanks and best wishes hopefully with a good foodbag experience this week to come. Cheers Sutton family”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 4)) - Posted 6 years ago

Hi Davina, Thank YOU for taking the time to do so! We really appreciate feedback so we can continue to improve and provide a service relevant to our Foodies. We really do take this seriously, so thank you for writing your thoughts down for us! It's really great to hear your thoughts with regards to the Heat 2 Cook 2 carbohydrates. We can certainly review our usage and make sure we offer that variety that you suggest. The Fresh Start options are carb-lite so you may like to mix it up every other week, but I know this doesn't always suit our Foodies, so we can certainly look into the variety of our meals in the Heat 2 Cook 2! I'll be sure to pass your feedback on to our development Kitchen for improvements. I'm really sorry to hear about the disappointing delivery experience! I can see you've raised this with our Customer Love team who have escalated the issue, so I hope that issues have been resolved! This doesn't meet our expectations and we're not happy to hear it has been less that fantastic. We will be looking into this further to avoid anything like this in future. Thanks again for taking the time to talk with us - it's really valuable for us to hear your thoughts to be able to improve. Cheers, Casey Cocoa

Posted 6 years ago

“Its great to have a good variety of meals each week that are nice and tasty. It takes the hassle out of grocery shopping and we continue to be a regular custom. Highly recommended.”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“We love My Food Bag. The food is always yummy with enough for lunch the next day. Currently we are loving the Heat 2 Cook 2 which is perfect for our busy week. And of course it has removed a lot of stress about menu planning and supermarket shopping, and even deciding what's for dinner,”

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(Heat 2 Cook 2 (4 Nights For 4)) - Posted 6 years ago

“Can’t imagine life without it!!”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“Not often you have a meal that isn’t enjoyable.”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“The product is inspired, creates efficiencies in time and low wastage of food, and there's less waste in wrapping and plastics than a standard supermarket shop for groceries. I'm also finding it cheaper. The recipes are delicious, simple and tasty. Just lacking in options for white meat only. I loved the vegetarian option but found it a bit complicated after a hard day at work. The classic suits best; I just replace the mince with a white meat.”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“About 1 in 10 meals we only give one or 2 stars to. This is due to a repeat meal or because it wasn't very inventive or filling”

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(My Veggie (4 Nights For 2)) - Posted 6 years ago

“Absolutely hate the fact the potatoes are coming pre-cut now (chunks or fries style). They do not cook at all well and taste terrible! That has lowered my rating from how I have felt in the past.”

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(My Family (5 Nights For 4)) - Posted 6 years ago

“My familiy love the variety of the vegetarian box! Something different on the table each night! But I still hate the question "what's for tea?"”

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(My Veggie (4 Nights For 2)) - Posted 6 years ago

“I love the meals ...tried a lot of food I've never tried before and learnt to cook a lot of food I've never cooked before Fresh vegs and the meat and spices wow”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

My Food Bag is rated 4.6 based on 4,774 reviews