My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,740 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We love fresh start but would like to be able to choose the meals”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

Hi Maria! We agree that being able to select your meals is a huge plus. Our My Choice bag offers this, and will always include a range of Fresh Start meals each week, along with some options from our Made and Classic range. You can find more information about this here: https://www.myfoodbag.co.nz/my-choice. If you have any queries, don't hesitate to sing out :) - Dan Dijon 🍯

Posted 4 years ago

“We have enjoyed our food bag and are always surprised at the menus. Before we got the Food Bag I was cooking the same dull meals week after week. It was my husband who suggested we try May Food Bag and it's great. One positive thing is we now cook together for a change. Thank you food bag”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Hi Rosemary! It is so lovely to hear that My Food Bag has given you both a chance to cook together, it is always more enjoyable with a partner :) -Dan Dijon 🍯

Posted 4 years ago

“Love not having to think what to cook during the working week, very tasty 😋”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Hi Jade! Thank you for your lovely review! We are so happy that our meals are helping you through the week with your busy schedule! Have a wonderful rest of your day, Ally Avocado 🥑

Posted 4 years ago

“Some of the plant based menus don't have enough protein”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Scott! Thank you so much for your feedback. We base our protein servings on the Ministry of Health guidelines, however, we definitely take your feedback seriously about this, and I have passed it over to our test kitchen and supply team, as we definitely want our lovely customers to feel full and satisfied at the end of a meal. If you have any further concerns, please feel free to email us on hello@myfoodbag.co.nz. Happy Cooking! Ally Avocado 🥑

Posted 4 years ago

“Love the plant based bags. The recipes are fresh, healthy, interesting and delicious. Instructions could maybe be a bit clearer according to my partner but that’s men haha. Love love that it’s so easy to make vegan meals without the headache ☺️”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Bree! Thank you for your wonderful feedback - we will certainly pass this on! Happy Cooking, Ally Avocado 🥑

Posted 4 years ago

“Absolutely love that I decided to go on this challenge. Since my Mum died 18 months ago my weight piled on. Comfort food was my go to. So after having to lie on our bed to do my jeans up... enough was enough. Now thanks to you all I have dropped 2 jeans sizes and now need a belt to hold up my jeans and have given the biggest jeans away and now buying new ones. My husband is soo happy and so am I. The food is amazing and I’ve tried foods I’d never dream of eating. The flavours are amazing. I’m so happy, so healthy and I certainly love my new jeans. Thanks team your bloody amazing 🥰🥰”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

Hi Kerri! Oh, we are so happy to hear this! It is wonderful news and we are just stoked that you are loving the meals and making positive health choices, Congratulations for reaching your goals! Kindest, -Ally Avocado 🥑

Posted 4 years ago

“We have been receiving the plant based food bag for 8 weeks. We have been so impressed by the quality and variety we cant stop. We have never had the same meal twice. The meals for 2 are huge. We feed 3 adults and usually have enough for 1 persons lunch. We went plant based to make a difference to my husband's cholesterol but it had changed our lives and health. We feel like were eating restaurant meals ever night. Cant imagine stopping”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Wendy! Oh wow - thank you so much, this review has made our day! We love to hear from our Foodies and to hear that our products have changed your health for the better is truly brilliant news. Happy Cooking! Ally Avocado 🥑

Posted 4 years ago

“Great recipes and variety. Love it!”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Thank you Belinda! We are so stoked that you are loving your meals each week ❤ Kindest, Ally Avocado 🥑

Posted 4 years ago

“I get the My Food Bag vegetarian, and we've been very happy with it. The recipes are interesting and varied, and easy to follow. We find the portion sizes are very generous, so we always have left overs for the next day”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 4 years ago

Thank you for your amazing feedback Liz! Happy Cooking 😀🍽 Kindest, Ally Avocado 🥑

Posted 4 years ago

“Food/meals are amazing. Love how you can pick your own. Only one small gripe is that every week either tomatoes or small little of yoghurt are squashed. They are always at the bottom of box (tomatoes) and then the bag of fridge stuff chucked in top and squash them. Last bag yoghurt potter squashed. Otherwise so easy and fuss free no thinking meals”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 4 years ago

Hi Raewyn! Thank you for your amazing feedback - we are so stoked that you are loving your meals but I am sorry to hear that some items have been damaged in your recent deliveries. Please send us an email at hello@myfoodbag.co.nz and we will be able to assist further. Kindest, -Ally Avocado 🥑

Posted 4 years ago

“great but would love for you to do 3 and 4 night 1 person fresh start boxes”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

Hi Victoria! Thank you for your lovely feedback - we are so happy to hear you are loving the meals. Unfortunately we currently do not offer the option for less nights per week with our Fresh Start Bags. 5 Nights was chosen based on market research and customer surveys which resulted in responses for 5 nights to help Foodies keep on track with their health, wellness and weight loss goals each week. While our Fresh Start bags are currently only available for 5 nights, we are always open to feedback and will definitely pass on your request to our development kitchen for the offer of less nights a week as we are always working to improve our products and provide our Foodies with what they want :) Kindest, Ally Avocado 🥑

Posted 4 years ago

“To be honest I really love the food choices. What has spoiled the food bags for me is quality control. I have been using them for about 3 months now, after using an opposition for about a year and falling tired of similar meals all the time. I like the options and the ability to have a heat and eat style meal for those busy nights. The thing that's let it down are these issues I have had in the last 3 months. Package split open on my door step from poor tapping of the box. Chicken split open and bled over other items in bag, steak in another bag. The sealing of meat is poor and the meal I am cooking tonight I can see a split in the package. Missing cooking instructions for a meal on two occasions. Also a few ingredients on the verge of freshness, so by time the week is out sometimes having to throw some items out. As I said, happy with the meals... But the delivering of the meals to my fridge and overall quality needs work. Speaking from someone who really enjoyed your major competition, but grew tired of cooking every meal in garlic every night.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 4 years ago

Kia ora Jason, thank you so much for this feedback! We really value hearing from our Foodies as it helps us identify areas we need to improve in! It is disappointing to hear you have had some ongoing issues with your deliveries recently, especially in regards to split meat packaging. If you haven't already, do get in touch with our Customer Love team as we are always happy to help ensure your feedback is passed onto the relevant teams and work towards a solution. It is otherwise great to hear you have been enjoying the diverse range of quick and delicious meals we offer. Thank you again for the review and your support 🙂 - The My Food Bag Foodies ❤

Posted 4 years ago

“Meals are easy and taste great! Always looking forward to cooking and eating dinner now.”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 4 years ago

Thank you Ethan! We are so happy to hear that you are loving these meals! Happy Cooking, Ally Avocado 🥑

Posted 4 years ago

“Myself and my flatmate are 3rd year university students and Bargain Box makes our life so much easier. The meals are the highlight of our day and ensure that we are able to eat a healthy, balanced diet as busy students. Everyone we know at uni is jealous of our delicious meals.”

Helpful Report

(Bargain Box Choice (5 Nights For 4)) - Posted 4 years ago

Kia ora Amy! We're so stoked to hear that we've helped make your flat's Uni lifestyle a little bit easier! Thanks so much for your support 🙂 - Frankie Frankfurter 🌭

Posted 4 years ago

“The recipes and ingredients are good however the way the product arrives is below standard. Packaging is bad, sometimes the box is not sealed properly. The ingredients are just chucked in the box all in a mess. Every time cherry tomatoes are supplied they quite often get squashed by the other ingredients. The box is nearly split when it's delivered and sometimes the box is already half open due to rough handling.”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 4 years ago

Hi Joey, thanks for getting in touch with your feedback. We do take our packing and quality seriously so to hear you have had this experience is so disappointing. We follow up with our team on any instances of packing and quality errors so if you haven't already let our Customer Love team know pop us an email at Hello@myfoodbag.co.nz so we can follow up. -My Food Bag Team

Posted 4 years ago

“Always look forward to cooking with My Food Bag, and we always have leftovers for lunch. Love the tasty extras/sauces/sprinkles that I would never bother to use myself. We have to make some adaptations for the kids, but it is exposing them to a wide range of foods and encouraging them to try! Very happy - don’t think I’ll ever stop now!”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 4 years ago

Hi Julia! Oh that is so wonderful to hear - we are stoked to read that you are loving both the meals and the leftovers you can use for lunches! Happy Cooking! -Ally Avocado 🥑

Posted 4 years ago

“We love the food we are eating now. The variety and the flavours are delicious. Not having to think or use any emotional labour figuring out what we will eat is the best!”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

Kia ora Jo, Its awesome to hear that My Food Bag has taken the stress out of the dreaded question 'what shall we have for dinner?' Thanks for your support -The My Food Bag Team

Posted 4 years ago

“Absolutely love love love the convenience of My Food Bag !! We have tried Fresh Start Lite, Bargain Box and My Plant Based and have been very impressed with all 3. The meals are quick, easy and the ingredients are super fresh, oh and extremely tasty !! We are a family of 6 so My Bargain Box is the best value for money for us but we have enjoyed mixing it up with the other 2 bags. Highly recommend My Food Bag !!!”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 4 years ago

Kia ora Jennie, Thanks for your lovely review! We love when our foodies, mix it up and try a few different bags to figure out what suits them best :) Thanks for all of your support! -The My Food Bag Team

Posted 4 years ago

“Tasty, low in carbs, easy to prepare.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 4 years ago

Kia ora Karen, Thanks for taking the time to leave us a review. We are thrilled to hear you are enjoying your deliveries :) -The My Food Bag Team

Posted 4 years ago

“Fantastic variety of meals, a good balance of not too fancy and time consuming, but much nicer then what we would normally pull together. We’re very happy my foodbag has introduced a soft plastics recycling program as well as the waste was the only down fall. We have a newborn and a toddler so excited about the ready made meals extras on offer - that’s a game changer for us.”

Helpful Report

(Bargain Box Choice (3 Nights For 2)) - Posted 4 years ago

Hi Sian, thanks so much for passing on your great feedback and review! We are very excited to now be able to offer the soft plastic recycling program to all our foodies 😊 We hope you have a great and tasty week - Harriet Honeydew 🍈

Posted 4 years ago

My Food Bag is rated 4.6 based on 4,740 reviews