My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,953 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Convenient and tasty. I am enjoying not having to think what we are going to have for every dinner.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Thanks for your review Dee! Not having to think about what to cook is the best! - Shivani Sweet Potato 🍠

Posted 4 years ago

“the food is awesome most of the time, there have been a couple of times when the ingredients arrived damaged or the rocket/salad goes off quickly - it is very expensive as well hence we are cutting back to fortnightly”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Monica! It's awesome to hear you are enjoying your deliveries so far, but our apologies for these few hiccups along the way! Feel free to reach out to our Customer Love team if you haven't already, and they can help where possible! -Dan Dijon 🍯

Posted 4 years ago

“I enjoy it a lot although I could do with chicken only once a week. Twice a week, most weeks is too much in my opinion.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 4 years ago

Hi Madeleine! We're glad to hear you are enjoying the food bags! We will pass on the feedback to the development team so that they can work on having more of a variety in regards to the meat types. Happy cooking! - My Food Bag Foodies

Posted 4 years ago

“Awesome food, fresh and delicious. Love that the teenager's can easily cook as well. The stress is totally taken out of cooking.”

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(My Choice (4 Nights For 4)) - Posted 4 years ago

Hi Jodi, we are delighted to hear that you are enjoying the meals! Glad that we can help make cooking that little bit easier for you. Happy cooking! - My Food Bag Foodies

Posted 4 years ago

“More vegetables and variety than Hello fresh. The meat is good quality and tender”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 4 years ago

Thanks for your kind words Lou! We hope you continue to enjoy your meals :) -Katya Kumara

Posted 4 years ago

“Very good variety over many weeks, have not yet come across the same recipes.”

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(My Choice (4 Nights For 2)) - Posted 4 years ago

Thanks for your kind feedback Michelle! -Katya Kumara

Posted 4 years ago

“Flavours and spices are great with easy recipes to follow. It would be nice to be able to substitute certain items (i.e. the proteins) at times. Customer service are good to deal with and very quick to respond.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

We'll be sure to pass on that feedback to our Innovation team Jeannette! We hope you continue to enjoy your meals :) -Katya Kumara

Posted 4 years ago

“I would like to see less broccoli it is my least favourite vegetable but I'm enjoying the meals”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 years ago

Kia ora Dee, thanks for your review! We would certainly encourage you to rate your recipes as this is the best way to get your feedback noted about each meal. Hopefully the new choice option in Bargain Box has allowed you to reduce the amount of broccoli, as this does tend to be a core veggie this time of year! -Frankie Frankfurter 🌭

Posted 4 years ago

“Much easier to read the recipes and cook compared to Hello Fresh. Some items have been rotten from time to time.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 years ago

Kia ora Kristi, thanks for your review! It is a shame to hear that some produce hasn't quite hit the mark - we'd love to hear any further feedback you may have so we can get this sorted moving forward. Otherwise, it's awesome to hear the recipes are nice and simple to follow 🙂 -Frankie Frankfurter 🌭

Posted 4 years ago

“Bargain box takes all the stress out of meal planning! So convenient, huge variety of meals and delicious.”

Helpful Report

(Bargain Box Veggie (3 Nights For 2)) - Posted 4 years ago

Kia ora Rochelle, great to hear that our meals are making dinner time a little easier 😊 We really appreciate your support! -Frankie Frankfurter 🌭

Posted 4 years ago

“Love Bargain box, so easy no need to think about what's for dinner :)”

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(Bargain Box (3 Nights For 4)) - Posted 4 years ago

Kia ora Dianne, We're stoked to hear you are loving the convenience of our service! Happy cooking 😊 -Frankie Frankfurter 🌭

Posted 4 years ago

“Simple, yummy meals. (My choice 4 nights for 2) they are quite small portions though.. We never have any left over for lunch the next day.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Thank you for your lovely review Kim! We'll pass on that feedback in regards to portion sizes :) - Shivani Sweet Potato 🍠

Posted 4 years ago

“I am loving the food! Easy to use kid friendly meals the whole family can enjoy!”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 4 years ago

Hi Tarren :) Great to hear the whole family has been enjoying the meals! happy cooking for the week ahead. -Dan Dijon 🍯

Posted 4 years ago

“We have been really enjoying our meals as a family - and the kids are taking turns on cooking - so thats a great thing. But occasionally we have been missing things that are meant to be there -the worst one of the minced pork for a meal missing altogether. I have emailed but never got any response.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 4 years ago

Hi Paula! It makes us so happy to hear that the whole family is getting involved with the cooking! It's really concerning to hear that you haven't received a response to your email! That is really disappointing. Unfortunately, we can't see your details here to flick you a message but if you give us a call or flick us a message at Hello@myfoodbag.co.nz and we'll do our best to get back to you as soon as possible :) - Shivani Sweet Potato 🍠

Posted 4 years ago

“We're loving the meals each week. The only thing I think could improve things is better quality produce as sometimes these arrive looking a little worse for wear. The choice of meals is great though. It would be great to have meals for 3 people as that is our family number and we don't always want leftovers.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 years ago

Hey Sonia, Great to hear you are loving the meals so far! We will make sure your feedback around quality and the bag sizes are passed on right away :) Happy cooking for the week ahead! -Dan Dijon 🍯

Posted 4 years ago

“Excellent quality ingredients which make delicious meals. Just a bit more attention to detail when packing. This week I got two feta cheese packs and 1 carrot instead of 1 feta and 3 carrots. Previously a recipe card was missed and I got mayonnaise instead of grated cheese for my potato and Brussel sprout gratin.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

“Tasty meals that you can choose every week!”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Kia ora Tani! That is so wonderful to hear! We are so stoked that you are loving the My Choice Bag meals. Cheers, Frankie Frankfurter 🌭

Posted 4 years ago

“We are loving the variety in Fresh Start. Every meal is different. Would be nice to see more plant based meals but overall very happy.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 4 years ago

Kia ora Anna! We are always looking to expand our range so we will certainly pass your feedback on! Thanks so much for your support 🙂 -Frankie Frankfurter 🌭

Posted 4 years ago

“Love not having to decide what's for dinner! The food is always delicious with a good balance of meat, veges, carbs and fairly simple to make. With the plan we're on, we have leftovers for lunch the next day too”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 4 years ago

Hey Erin! Great to hear the hassle of deciding what to cook is no more :) Always perfect for lunch the next day too! -Dan Dijon 🍯

Posted 4 years ago

“Great fish dish and I enjoyed the salads with the meals . Only a small issue that 2 of the three meals had broccoli . Would have like more variety in the vegetables . Also the lasagne was a bit sloppy !”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Hi Pam! Glad to hear you've been enjoying your meals so far :) We will make sure your feedback about the broccoli is passed on right away! -Dan Dijon 🍯

Posted 4 years ago

My Food Bag is rated 4.6 based on 4,953 reviews