My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,944 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The recipes are easy to follow, and usually pretty yummy. we get the four person (there is only two of us, but we use the left overs for lunch) We find the portions pretty small. Would be good to see more tempeh rather than tofu every week. But has made our life so much easier and opened us up to much more flavours, we have been vegan for two years, and it’s great to see companies like this accommodating to us!”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 4 years ago

Hi Daisy! We're so happy to hear that we're helping make life that little bit easier! We'll pass on the feedback to our kitchen development team in regards to the tempeh! :) - Shivani Sweet Potato 🍠

Posted 4 years ago

“Recipes are delicious and easy to prepare. I love how even the "junk food" style meals incorporate plenty of veggies. The flexibility provided by the My Choice Bag means I can rely on pre-prepared meals during busy weeks, while mixing in some more involved recipes in others. The only downside is the delivery. We occasionally find broken eggs, exploded yoghurt pots, or leaky meat packaging, which can be unpleasant to deal with. This probably happens in 1/5 of the bags we've ordered. Oh and I wish they included stock in the boxes! I sometimes get caught out when a particular type of stock is required as a 'pantry staple'”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 4 years ago

Thanks for your awesome feedback Evelyn! We're glad to hear that the recipes are delicious and making life a bit easier :) While the nature of a food delivery service does mean that things don't survive their trip to you from time to time, this is still disappointing to hear as we expect all deliveries to be handled with care. If this ever happens again, do send us an email at hello@myfoodbag.co.nz and we'll be sure to follow this up with our packing team and couriers and credit the cost of any ingredients you can't use. I've also passed on your feedback regarding the stock to our Recipe Development team - we hate hearing our foodies have ben caught out by not having pantry staples on hand :) Kindest, Sophie Stroopwafel 🧇

Posted 4 years ago

“The recipes are easy to follow and nutritious, perfect for our family of 4. We often have enough for my husbands lunch the next day.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 years ago

“great, like the quality and low carb, like ready made meals but disappointed only getting one per week now”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 4 years ago

Thanks for your feedback Vicki! We're glad to hear you're loving the ready made meals - we'll have some more options available for you very soon as we're still expanding the Fresh Start Choice range. In the mean time you can now also pop into your account and head to "plan your week" and select from a range of ready made meals as an extra to your usual order. This is great for lunches too :) Kindest, Sophie Stroopwafel 🧇

Posted 4 years ago

“It’s so great not having to think about what to have for dinner! Have been in joying most off the meals😊”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 4 years ago

Yay we're glad to take the hassle out of thinking about what to have for dinner! :) Sophie Stroopwafel 🧇

Posted 4 years ago

“Makes innovative & delicious food arrive on my plate, easy as”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

That looks delicious - thanks for your review John :) Sophie Stroopwafel 🧇

Posted 4 years ago

“Fresh food fast delivery finest recipes keeps me cooking my food bag”

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(My Classic (5 Meals For 1)) - Posted 4 years ago

Thanks for your review Betty :) Sophie Stroopwafel 🧇

Posted 4 years ago

“Overall very good but sometimes the salad greens have seen better days by the time they are delivered to us. But everything else is great and makes my life so much easier.”

Helpful Report

(My Family (5 Nights For 4)) - Posted 4 years ago

Thanks for your review Sarah! I'll be sure to let our suppliers know that some the greens aren't quite making it to you as fresh as they should :) Should you wish to keep your veggies and herbs super crunchy and in tip-top shape, they will stay fresher for longer if you pop them in a sealed tupperware container with a sheet of paper towel over the top! Works like magic for carrots! Kindest, Sophie Stroopwafel 🧇

Posted 4 years ago

“Love it, I enjoy the variety of different foods and flavors.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Thanks Ross :) Sophie Stroopwafel 🧇

Posted 4 years ago

“We love the Bargain box for convenience, great for getting more veges in you. Most meals are a good portion a few are a bit small but overall a really great purchase.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 years ago

“Love the food and always fresh healthy. Love a Sunday delivery so I don’t have to visit the supermarket till mid week . Keep up the great work”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 4 years ago

Thanks for your review Jane-Anne - we love being able to make the lives of our foodies a bit easier by delivering on the weekends :) Sophie Stroopwafel 🧇

Posted 4 years ago

“Easy family meals”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 years ago

“Apart from one slight mishap with the slow cooker and incorrect instructions every meal has been delicious”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Thanks for your review Matthew - we apologise for the mishap with the slow cooker lamb! Do send us an email at hello@myfoodbag.co.nz and we'll be sure to provide you with a credit to cover the cost of the meal :) Sophie Stroopwafel 🧇

Posted 4 years ago

“I really enjoy the variety, the food is fresh and delicious. It helps with the mid-winter blues and gives me inspiration for plant-based cooking. Portion sizes are great. I don’t really like baby kale (prefer spinach as the baby kale is quite bitter) but I just swap out anything from the recipes I don’t like so that’s ok. Your recipes are the first time I’ve ever cooked with fennel, so that’s been a learning experience ✅”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 4 years ago

Thanks for your review Linden, we're so glad you're loving the meals - I have passed on your feedback about the baby kale to our Development Kitchen :) Sophie Stroopwafel 🧇

Posted 4 years ago

“Good meal choices, and convenient delivery. Saves time, and great tasting.”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 4 years ago

Thanks for your lovely feedback Karen and Garth :) - Sophie Stroopwafel 🧇

Posted 4 years ago

“We are really enjoying the variety and flavours of the My Choice Bag. It’s expanding our experiences of different ethnic flavours. We do feel that there is a heavy leaning on Broccoli, and Kumara Mash, which is a little repetitive Using a different variety of kumara would mix it up a bit. I have always found orange kumara a bit of a mushy/ watery texture.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Thanks for your review Karen - we're glad to hear you're loving the variety of meals on offer! We try our best to work with local and in season produce which may make some veges seem a little repetitive but I'll be sure to pass on your feedback regarding the kumara to our team of chef's :) - Sophie Stroopwafel 🧇

Posted 4 years ago

“Convenient and tasty. I am enjoying not having to think what we are going to have for every dinner.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 years ago

Thanks for your review Dee! Not having to think about what to cook is the best! - Shivani Sweet Potato 🍠

Posted 4 years ago

“the food is awesome most of the time, there have been a couple of times when the ingredients arrived damaged or the rocket/salad goes off quickly - it is very expensive as well hence we are cutting back to fortnightly”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 4 years ago

Hi Monica! It's awesome to hear you are enjoying your deliveries so far, but our apologies for these few hiccups along the way! Feel free to reach out to our Customer Love team if you haven't already, and they can help where possible! -Dan Dijon 🍯

Posted 4 years ago

“I enjoy it a lot although I could do with chicken only once a week. Twice a week, most weeks is too much in my opinion.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 4 years ago

Hi Madeleine! We're glad to hear you are enjoying the food bags! We will pass on the feedback to the development team so that they can work on having more of a variety in regards to the meat types. Happy cooking! - My Food Bag Foodies

Posted 4 years ago

“Awesome food, fresh and delicious. Love that the teenager's can easily cook as well. The stress is totally taken out of cooking.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 4 years ago

Hi Jodi, we are delighted to hear that you are enjoying the meals! Glad that we can help make cooking that little bit easier for you. Happy cooking! - My Food Bag Foodies

Posted 4 years ago

My Food Bag is rated 4.6 based on 4,944 reviews