Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 693 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 693 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 4th May 2025

David

1953

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Merchandise is exactly how it looks online. Easy to assemble.”

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Posted 2 years ago

“Cameron has been the most unbelievable customer service rep i have ever dealt with. He has been sooo helpful since I sent in my email asking for help in the problem i had with my new sideboard. it came with afew scratches and dents and he offered me a new one or discount on existing. It wasnt even the offer that is making me write this, it is because of Cameron and his very nice emails and the fact that he didnt give up, just kept helping me. Thank you Cameron”

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Posted 2 years ago

“Absolutely love my bar stools. They look amazing & are wonderful quality”

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Posted 2 years ago

“I've ordered 4 different items from Nathan James and I couldn't be happier! I was skeptical at first when I saw the prices but I went ahead and placed an order. To my surprise, everything was been beautiful and high-quality furniture. On top of that delivery was in 3 days!”

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Posted 2 years ago

“I love my cart!! It's so versatile!”

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Posted 2 years ago

“This was my first time ordering from Nathan James and I'm so impressed with their customer service and love my new coffee table!”

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Posted 2 years ago

“Amazing quality headboard for the money - used it in my daughters room and liked it so much we bought one for my aon”

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Posted 2 years ago

“Professional & prompt customer service and a good quality product”

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Posted 2 years ago

“Affordable stylish products that are easy to assemble”

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Posted 2 years ago

“Nice stools, however their is zero “rustic wire brush marks on the white legs” which is disappointing to me.”

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Posted 2 years ago

“Great customer service and good product for money. Would definitely buy again”

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Posted 2 years ago

“Items arrived quickly, with great communication though out the delivery process. We have bought a lot of furniture that needed to be put together and my husband’s exact comment was “wow, those are the best instructions I have ever seen, I am impressed.” Our pieces are exactly what we expected and then some for the price!”

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Posted 2 years ago

“Love the quality and style of the bookshelf I ordered from you! And, also, really appreciate how quickly and promptly you addressed the order mix-up; with such grace and generosity. Thank you SO much team.”

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Posted 2 years ago

“Excellent wall-mounted king headboard!! Perfect for the space!”

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Posted 2 years ago

“Loved the nightstands!!!”

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Posted 2 years ago

“Assembly instructions were very clear and helpful. I had to return and item and it was an easy, seamless process.”

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Posted 2 years ago

“Excellent customer service. Great quality furniture at a great value. Have told many friends about you already!”

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Posted 2 years ago

“fun directions”

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Posted 2 years ago

“Great price, well made, easy to assemble, quality is excellent.”

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Posted 2 years ago

“Great customer service & easy returns! Highly recommend!”

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Posted 2 years ago

Nathan James is rated 4.7 based on 693 reviews