Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

“£18 for an eight hour stay, what a rip off. I guess council budgets really are tight this year.”

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Posted 8 years ago

“When I inserted a ticket in the gate machine to exit I was charged 367 pounds. I had pre-settled.”

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Posted 8 years ago

“The car park is badly signposted. expensive and a long way from the terminal, even though there are completely empty car parks closer. Security staff are dour and unwelcoming. The lounge is soulless now and the only purpose seems to be to sell things to the passenger who is forced to run the gauntlet of expensive 'duty free' shops. The coffee shop is awful with paper cups and lukewarm coffee, no healthy options and very little for breakfast even at 6 am. As far as I can see this is the only place to buy coffee. I used to love Newcastle Airport but it is now the same soulless shopping mall as every other regional airport.”

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Posted 8 years ago

“happy enough to pay for long term car park but very angry that I had to pay again to collect a disabled passenger”

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Posted 8 years ago

“not explained enough, no info emailed on arrival and what to do. No parking attentand and when we came back ticket said expired. Even though paid for the whole wkend. Haarlem trying to get out again.”

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Posted 8 years ago

“New 'overspill' car park is awful. Bad design, poor signage, long long walk and never a bus passed me! Atrocious service as usual from Newcastle airport.”

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Posted 8 years ago

“We were not to happy at 9.30 on a freezing November night after leaving a 26deg Cyprus to a 1deg car park only to find the shortstay barrier would not let us out. After putting the card into the machine the read out said we had overstayed our time [we hadn't] and to go and pay what we owed at the kiosk. How do you do that with no ticket? Had to reverse the car out and park up again into the terminal with the invoice to be told we had to go to the office in the longstay.Went there to be told should have pressed the button on the machine [could not see button in the dark]went back pressed button got out. Taxi in future.”

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Posted 8 years ago

“I booked a space in short stay carpark I could not locate the entrance and stopped on the road to check the directions found a spot to make a safe u turn and parked the car. On returning from my holiday I received a £100 fine for parking on the road? I will not be using Newcastle airport in the future.”

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Posted 8 years ago

“I booked my car in for meet and greet parking and a valet. You didn't clean it because it was "too dirty" and you told me to contact you to get my money back. I have sent three emails, only one of which has been responded to, asking for my booking reference, and you still haven't given my money back or had the courtesy to respond to my complaint.”

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Posted 8 years ago

“Overpriced car parking. If I need to get to my gate, I do not need an IKEA style trek through a scent shop. If I need breakfast, I need a self service counter, not a wait in a queue to be escorted to a table. A bacon egg and beans airport breakfast should not take 20 mins to arrive.”

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Posted 8 years ago

“When I entered my prepaid ticket to exit the car park the machine asked me for £167. I had to contact someone to open the barrier.”

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Posted 8 years ago

“I arrived at the airport around 5.15 for my 7.15 flight I was unable to find the correct entrance for my pre booked parking (short stay) I stopped on the road to check the instructions found a safe spot for a U turn and proceeded to the carpark. On return from my trip I recieved a £100 fine for parking on the road. I will not be using newcastle airport in future”

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Posted 8 years ago

“I arrived at the airport around 5.15 for my 7.15 flight I was unable to find the correct entrance for my pre booked parking (short stay) I stopped on the road to check the instructions found a safe spot for a U turn and proceeded to the carpark. On return from my trip I recieved a £100 fine for parking on the road. I will not be using newcastle airport in future .”

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Posted 8 years ago

“My wing mirror was damaged whilst parked at the airport. I reported this to the parking office to finally recieve a mail informing me that the cctv moves regularly.... and I park at my own risk....”

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Posted 8 years ago

“EVERYTHING!! Go elsewhere or get a lift!!”

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Posted 8 years ago

“Arrived at the airport 0800, only the overflow car park open all others shown as FULL although obviously not. Only a few cars in each. After looking around the overflow car park and not being able to find a space decided to park in one of the "FULL" car parks, had to drive around "FULL" signs in the road but parked up. Nobody there to ask ,why? What was the point of having only the 1 car park available when there are 4 others effectively empty? Stressful start to the holiday!”

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Posted 8 years ago

“We waited for ages for the bus to take us to the airport even though they said it would be right there on the intercom. We would have walked if we had known, it set us back and cost us time in the executive lounge. On the way back my partner wasn't feeling well so I told her I'd get the car and drive closer as it was cold and raining, but you can't get to the short stay car park without paying ridiculous fares, not even 15 mins free. After everything the airport makes this is just pure greed.”

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Posted 8 years ago

“After a three hour delay on our flight we were keen to be on our way quickly, as you can imagine. So it was extremely annoying when our pre-paid parking ticket did not work and we were asked to pay £62 at the pay point! There were several cars behind us in the queue and they were obviously not happy to be kept waiting while I sorted out the error with the attendant. Once other cars have pulled in behind you there is no where to pull over to in case of such errors! The attendant was not particularly helpful and I got the impression he had been sorting out problems all evening. He didn't even apologise! Bad experience all round. Please will you give us feed back? Angie & Martin Hall angie_hall@yahoo.com”

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Posted 8 years ago

“terrible directed to overspill car park 6th oct 2016 no coaches to take us to airport departure few that we in use just drove past full so we all had to walk quite a distance and a lot of us were disabled same coming back 13th at 1 am no buses had to walk we were soaked very heavy rain we normally get a taxi which takes us to front doors so we wont use airport parking again”

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Posted 8 years ago

“Absolutely despicable prices. Paid £50 to park in an OVERSPILL car park when all the normal Car parks were blocked off and full of spaces. OVERSPILL is too far away from the airport and the bus isn't regular enough..so we paid £50 to walk to the airport and back in the pouring rain in October. Won't be using the service again and will seriously discourage others. Pathetic excuse of a service.”

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Posted 8 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Newcastle Airport Reviews