Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,136 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Greggs! Other than that not happy with the airport. Security was a nightmare and then the Metro bar was a disgrace. Long, long queues and dirty tables. Nowhere to sit because of the mess”

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Posted 7 years ago

“Everything was great until I had to sit at a barrier freezing with snow falling through my car window for almost 10 minutes waiting for someone to answer the intercom.”

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Posted 7 years ago

“Painless. Cheaper than two taxis.”

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Posted 7 years ago

“This visit was better than the last time, it appears some of the car parks are being resurfaced and the bay markings were better. The bus still needs to be more regular it always appears to be a long wait for pick up.”

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Posted 7 years ago

“easy to use. although direction signing confusing.”

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Posted 7 years ago

“It was quiet, Security was not too busy.”

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Posted 7 years ago

“The service in the past has been very good, however on our return it was cold and wet/snowing and we found the office locked and nobody around to give us our keys hence why I scored down on your survey which is not the norm.”

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Posted 7 years ago

“Car park during winter months is too far away from terminal building! Needs to be closer!”

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Posted 7 years ago

“Parking close to the departure terminal is good however on leaving I had to phone the control room as the barrier did not open. I was advised that I had overstayed but I was actually leaving early! After a discussion I was eventually allowed to leave. Despite this Ineould definitely use the car park again.”

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Posted 7 years ago

“Handy location Signage could be improved when you get to the actual car park When you call something meet and greet you expect someone to be at the front of the car park and not in the car corner as you enter Upon return from journey, there was still ice on the car, a noce touch would have been to have de-iced the windscreen to say the least. Maybe the way it was built up as meet and greet was the issue.”

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Posted 7 years ago

“Pre-pay not working on car park most of the time, help button on the exit not working either this time”

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Posted 7 years ago

“Nice airport,quick through security but I prebooked parking and had to wait at the barrier for 5-10 mins for someone to answer the intercom and let me out. A much better system is needed so people do not have to wait to be able to leave”

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Posted 7 years ago

“It didnt......”

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Posted 7 years ago

“the car parking was ok found a space easy but had to walk to terminal after a 10 minute wait”

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Posted 7 years ago

“Handy for the airport”

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Posted 7 years ago

“Automated boarding passes and quick security.”

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Posted 7 years ago

“The price for parking for 3 days is excessive. You get a week for same price.”

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Posted 7 years ago

“Everything happens quickly, this is nice. The are way too many bars and too few cafes & similar in the departure area. Upon return being bused across the tarmac is a bit basic, but it was quick enough. Inbound immigration is very basic, but I've never found a nice facility anywhere! A couple of automatic gates would have helped a little. Generally adequate, no frills.”

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Posted 7 years ago

“not too far to walk The pre-pay parking quite often is not working”

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Posted 7 years ago

“THE AIRPORT IT,S SELF IS VERY GOOD. THE COST OF FOOD AND DRINK IS EXPENSIVE BUT VERY NICE. THE CAR PARK IS GOOD AND CAN ALWAYS FIND A SPACE,HOWEVER THE BUS CONNECTION FROM THE CAR PARK TO THE TERMINAL IS VERY POOR . WE USED THE CAR PARK THREE TIMES IN 2017 AND EACH TIME WE HAD TO WAIT 15/20 MINUTES FOR THE BUS.WE HAD 6AM FLIGHTS AND IT WAS VERY COLD WAITING. A BETTER BUS SERVICE PLEASE”

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Posted 7 years ago

Newcastle Airport is rated 4.6 based on 25,136 reviews