Next Reviews

Name: Next
Rating: 3.45

3.5 Rating 1,356 Reviews

62 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.5

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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info@next.co.uk

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Next 2 star review on 1st September 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of clothing and real sizing”

Helpful Report

Posted 8 years ago

“Ordering on their website is easy and straightforwar. Orders are delivered next day. Prices and quality are excellent value. They have a huge selection.”

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Posted 8 years ago

“Excellent customer service and great value for money”

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Posted 8 years ago

“Stylish, comfortable practical and good quality clothing for kids”

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Posted 8 years ago

“Good quality clothes all the time . And the most up to date styles around for all occasions”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Excellent products for me and my family.”

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Posted 8 years ago

“Very easy to order online, the sizes and products I wanted were all in stock. My order arrived within the store of my choice the next day and I had several helpful emails to advise me on the progress of my order.”

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Posted 8 years ago

“A good quality service good quality items. Always deliver on time”

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Posted 8 years ago

“""I ordered a pair of school shorts for my little boy to wear on Monday. Shorts cost £9 and I paid an additional £5.99 for shorts to be delivered next day between 14:00-15:00. At 15:30 no sign of shorts so I chased this up and was told shorts had not been collected by courier so would not be delivered until the following day!!!!! My son urgently needs a pair of shorts for school tomorrow!!”

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Posted 8 years ago

“I've never had any problems, even if I did with a purchase it was dealt properly regardless skin, race, gender, religion. The kids' clothes are amazing and quality too, and as my daughters have sensitive skin so they've never complain so far. So I'm quite happy to purchase there.”

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Posted 8 years ago

“The buy online before 12pm and collect in store the next day is fantastic, this is how all online shopping deliveries should be, free and fast.”

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Posted 8 years ago

“Nice helpful staff”

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Posted 8 years ago

“High quality items at reasonable prices”

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Posted 8 years ago

“The product and pricing and the quality and speed of delivery coupled with the ease of use of the website....adds up to a faboulous shopping experience on the net!”

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Posted 8 years ago

“Next have returned a faulty item without a receipt and refunded the original price I got it at on a refund card.”

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Posted 8 years ago

“Next direct is one of the best. Always top quality and items are always as described. So much choice”

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Posted 8 years ago

“Delivery always on time and if items are late always receive an e-mail letting me know”

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Posted 8 years ago

“Fast and easy”

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Posted 8 years ago

“Bought a gorgeous men's dressing gown for my husband and very happy.”

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Posted 8 years ago

Next is rated 3.5 based on 1,356 reviews