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Next Reviews

3.4 Rating 1,363 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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info@next.co.uk

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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“Very helpful and informative next day delivery”
Helpful Report
Posted 9 years ago
“The staff always have a smile for you in the store in Hamilton and nothing is ever a bother to them”
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Posted 9 years ago
“Good quality clothes, good value for money.”
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Posted 9 years ago
“Great customer service during an emergency shop when I forgot my overnight bag.”
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Posted 9 years ago
“Excellent customer service and always happy to exchange/refund items on a gift card even without the receipt.”
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Posted 9 years ago
“Purchased all the clothes i like and i tried them on an fitted perfectly.”
Helpful Report
Posted 9 years ago
“I have been shopping at next for so many years and I am 50 now , my 4 children and grandchildren have been and are being introduced to Next . As I am only 4ft 11 they meet all my needs in clothes and shoes . I would say 95 % of my clothes for day ,evening and special occasions are from next .The shop is truly my best shopping on.line and in store experience . ever ? Lorraine”
Helpful Report
Posted 9 years ago
“Great choice of clothing and real sizing”
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Posted 9 years ago
“Ordering on their website is easy and straightforwar. Orders are delivered next day. Prices and quality are excellent value. They have a huge selection.”
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Posted 9 years ago
“Excellent customer service and great value for money”
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Posted 9 years ago
“Stylish, comfortable practical and good quality clothing for kids”
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Posted 9 years ago
“Good quality clothes all the time . And the most up to date styles around for all occasions”
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Posted 9 years ago
“Great service”
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Posted 9 years ago
“Excellent products for me and my family.”
Helpful Report
Posted 9 years ago
“Very easy to order online, the sizes and products I wanted were all in stock. My order arrived within the store of my choice the next day and I had several helpful emails to advise me on the progress of my order.”
Helpful Report
Posted 9 years ago
“A good quality service good quality items. Always deliver on time”
Helpful Report
Posted 9 years ago
“""I ordered a pair of school shorts for my little boy to wear on Monday. Shorts cost £9 and I paid an additional £5.99 for shorts to be delivered next day between 14:00-15:00. At 15:30 no sign of shorts so I chased this up and was told shorts had not been collected by courier so would not be delivered until the following day!!!!! My son urgently needs a pair of shorts for school tomorrow!!”
Helpful Report
Posted 9 years ago
“I've never had any problems, even if I did with a purchase it was dealt properly regardless skin, race, gender, religion. The kids' clothes are amazing and quality too, and as my daughters have sensitive skin so they've never complain so far. So I'm quite happy to purchase there.”
Helpful Report
Posted 9 years ago
“The buy online before 12pm and collect in store the next day is fantastic, this is how all online shopping deliveries should be, free and fast.”
Helpful Report
Posted 9 years ago
“Nice helpful staff”
Helpful Report
Posted 9 years ago
Next is rated 3.4 based on 1,363 reviews