Next Reviews

Name: Next
Rating: 3.44

3.4 Rating 1,363 Reviews

62 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.4

Based on 1,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

info@next.co.uk

Write Your review

Tell us how Next made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely 1st class 1st caring service”

Helpful Report

Posted 9 years ago

“bought some lovely new clothes”

Helpful Report

Posted 9 years ago

“I was able to order two shirts for free 'next day' collection into store. The staff were helpful and refunded the shirt size that was too big on the spot after letting me try them on in the changing room. Great service!”

Helpful Report

Posted 9 years ago

“Courteous staff in store. Product always good and excellent delivery service.”

Helpful Report

Posted 9 years ago

“Very friendly staff and extremely helpful she I was looking for shoes for children.”

Helpful Report

Posted 9 years ago

“Happy with the service, order arrived earlier than expected.”

Helpful Report

Posted 9 years ago

“I enjoy shopping with next there quality of clothes are amazing and wash good and last long. There shop online is easy and can be delivered to there shop which makes it easier to try there then decide if keeping or returning. The return service is good and customer service is always with a smile and good attitude.”

Helpful Report

Posted 9 years ago

“No hassle returns”

Helpful Report

Posted 9 years ago

“Great service fast delivery”

Helpful Report

Posted 9 years ago

“I could not find any trousers I liked after putting on a bit of weight but the girl that helped me directed me to a trouser with a nice cut and long leg and ordered it in especially for me”

Helpful Report

Posted 9 years ago

“Ordered two beautiful chairs online after testing them out in store. Took minutes to order, simple. Within a week the chairs were ready and we arranged delivery for the following week. I was able to pick a suitable day and 4 hour time slot. The day before I was given a 90 minute time slot and was able to track the van on its route. The two guys that delivered it were friendly and courteous. They delivered to the room of my choice, unpacked the chairs, fitted the feet and took the packaging with them! Excellent service and the chairs, well they're just amazing!”

Helpful Report

Posted 9 years ago

“I liked so many of their clothes that I was spoilt for choice - which is very unusual for me ! The shop assistant at the till was very friendly and helpful and looked up a faux mohair cardigan I'd seen online and showed me where it was in the store as I hadn't been to this particular Next before. She also showed me where the changing room was and after I'd tried on the cardigan in 2 colours (different from the one I'd liked online) she offered to order it for me or to come back the following week as they'd be getting some more in.”

Helpful Report

Posted 9 years ago

“Well set out with plenty of choice and sizes”

Helpful Report

Posted 9 years ago

“Very friendly and helpful staff”

Helpful Report

Posted 9 years ago

“Cheap and quick”

Helpful Report

Posted 9 years ago

“Next provide a fab shopping experience! Clothes are good value fashionable and a good fit. Ordering on line is a breeze with next day or store delivery provided.”

Helpful Report

Posted 9 years ago

“Fast delivery excellent choice very happy”

Helpful Report

Posted 9 years ago

“Great service”

Helpful Report

Posted 9 years ago

“Great clothing at reasonable prices”

Helpful Report

Posted 9 years ago

“Simple to use app.”

Helpful Report

Posted 9 years ago

Next is rated 3.4 based on 1,363 reviews