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Next Reviews

3.4 Rating 1,363 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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info@next.co.uk

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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“They sell good shoes.”
Helpful Report
Posted 9 years ago
“Quick delivery”
Helpful Report
Posted 9 years ago
“Was really happy with the shopping online and was nice to be able to return items straight away”
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Posted 9 years ago
“Great range of clothing, both menswear and women. Nice, friendly staff and great prices for good quality products.”
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Posted 9 years ago
“Next day delivered”
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Posted 9 years ago
“Prompt service”
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Posted 9 years ago
“Always have really good quality clothing.”
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Posted 9 years ago
“Bought curtains and bedding on line very pleased w it's the product excellent quality and delivery was good”
Helpful Report
Posted 9 years ago
“Order process was quick and easy and products were available for collection the next day.”
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Posted 9 years ago
“Swift delivery to store”
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Posted 9 years ago
“Ordered two sofas on 11th July 2017, paid in full and expected delivery 29th August. When I didn't hear anything and raised a query with Next I was told they wouldn't be ready until 18th November. I then received two letters on 2nd October stating the sofas would be ready on 11th November followed a couple of days later by an email stating the sofas were ready for delivery. I arranged this for 20th October and had an email and three texts from Next confirming this. 5 minutes before the delivery was due to arrive I had a text stating the delivery would not now be taking place - not even the courtesy of a phone call. I am now left with no furniture to sit on (having arranged collection of my old sofas the day before) and no idea when - or indeed even if - the new sofas are likely to arrive. Annoyed and disgusted doesn't even begin to cover it.”
Helpful Report
Posted 9 years ago
“Wouldn’t buy from anywhere else, great value, fashionable items. I love next.”
Helpful Report
Posted 9 years ago
“excellent stuff fast delivery friendly staff”
Helpful Report
Posted 9 years ago
“Excellant service. Quick delivery. High standard material for kids clothing!!”
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Posted 9 years ago
“Orders here next day , returns made easy and clothing well made”
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Posted 9 years ago
“They have replaced a footstool that was faulty”
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Posted 9 years ago
“Very good web site. Good selection of products with very reasonable prices including free delivery to Israel.”
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Posted 9 years ago
“Had a problem with adding a promotion code. Spoke to a very pleasant and helpful person in their customer service. In store delivery next day. Great service”
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Posted 9 years ago
“Good quality suit,fitting service,helpful”
Helpful Report
Posted 9 years ago
“Good choice and quality”
Helpful Report
Posted 9 years ago
Next is rated 3.4 based on 1,363 reviews