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Next Reviews

3.5 Rating 1,344 Reviews
62 %
of reviewers recommend Next
3.5
Based on 1,344 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
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info@next.co.uk

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Rachel Kehoe
41
Anonymous
Anonymous  // 01/01/2019
Has a huge selection of clothing goods. I was searching for the perfect shirt for a charity event in going to and NEXT had what I was looking for for a great price.
Helpful Report
Posted 8 years ago
They sell good shoes.
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Posted 8 years ago
Quick delivery
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Posted 8 years ago
Was really happy with the shopping online and was nice to be able to return items straight away
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Posted 8 years ago
Great range of clothing, both menswear and women. Nice, friendly staff and great prices for good quality products.
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Posted 8 years ago
Next day delivered
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Posted 8 years ago
Prompt service
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Posted 8 years ago
Always have really good quality clothing.
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Posted 8 years ago
Bought curtains and bedding on line very pleased w it's the product excellent quality and delivery was good
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Posted 8 years ago
Order process was quick and easy and products were available for collection the next day.
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Posted 8 years ago
Swift delivery to store
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Posted 8 years ago
Ordered two sofas on 11th July 2017, paid in full and expected delivery 29th August. When I didn't hear anything and raised a query with Next I was told they wouldn't be ready until 18th November. I then received two letters on 2nd October stating the sofas would be ready on 11th November followed a couple of days later by an email stating the sofas were ready for delivery. I arranged this for 20th October and had an email and three texts from Next confirming this. 5 minutes before the delivery was due to arrive I had a text stating the delivery would not now be taking place - not even the courtesy of a phone call. I am now left with no furniture to sit on (having arranged collection of my old sofas the day before) and no idea when - or indeed even if - the new sofas are likely to arrive. Annoyed and disgusted doesn't even begin to cover it.
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Posted 8 years ago
Wouldn’t buy from anywhere else, great value, fashionable items. I love next.
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Posted 8 years ago
excellent stuff fast delivery friendly staff
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Posted 8 years ago
Excellant service. Quick delivery. High standard material for kids clothing!!
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Posted 8 years ago
Orders here next day , returns made easy and clothing well made
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Posted 8 years ago
They have replaced a footstool that was faulty
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Posted 8 years ago
Very good web site. Good selection of products with very reasonable prices including free delivery to Israel.
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Posted 8 years ago
Had a problem with adding a promotion code. Spoke to a very pleasant and helpful person in their customer service. In store delivery next day. Great service
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Posted 8 years ago
Good quality suit,fitting service,helpful
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Posted 8 years ago
Next is rated 3.5 based on 1,344 reviews