Next Reviews

Name: Next
Rating: 3.44

3.4 Rating 1,363 Reviews

62 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.4

Based on 1,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

info@next.co.uk

Write Your review

Tell us how Next made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“next day delivery is brilliant for me as i am disabled”

Helpful Report

Posted 8 years ago

“Purchased many items online brilliant service and delivery always estimated correctly”

Helpful Report

Posted 8 years ago

“We placed an order in mid October expecting delivery within the next few days, but it turned out that our purchase wasn't to be delivered until 10th January. Very disappointing. When contacted customer service, no apologies from the shop and the assistant I spoke to seemed surprised that we weren't happy with extremely delay. Also, delivery should be free over certain price.”

Helpful Report

Posted 8 years ago

“Friendly helpful staff. Always apologise if you have been waiting for along time to pay. on-line collection - excellent service and also if you are returning anything. This is all in one place. Quality of clothes is great - my favourite place to shop.”

Helpful Report

Posted 8 years ago

“Good Range of products well priced for the quality. Range if courier services gives good choice with a simple no quibbles return process. Would recommend”

Helpful Report

Posted 8 years ago

“Great product and excellent customer service. Nothing was too much trouble. did not have the size in Stock for me so checked other stores and arranged for it to be delivered to my home or pickup the next day.”

Helpful Report

Posted 8 years ago

“Super quick overnight delivery. Never question returns either.”

Helpful Report

Posted 8 years ago

“Love this shop and staff are always friendly”

Helpful Report

Posted 8 years ago

“Very helpful lady in my local store as she was very knowledgeable and I felt like she really cared about my shopping experience”

Helpful Report

Posted 8 years ago

“Quick, friendly service.”

Helpful Report

Posted 8 years ago

“Furniture delivery was efficient. A pre-call was arranged which was extremely helpful. the delivery team were neat and tidy and very polite and had plastic booties on when inside. The assembly team were brilliant and really quick.”

Helpful Report

Posted 8 years ago

“The service for online purchasing with store collection is spot on, speedy and efficient. As are returns if required. They never keep you waiting long. Top Service”

Helpful Report

Posted 8 years ago

“Easy and good customer service.”

Helpful Report

Posted 8 years ago

“Had to wait in a que for 5 mins because just one person on the till, however when I did get served the staff were polite and well mannered.”

Helpful Report

Posted 8 years ago

“Happy for the next day delivery option on orders upto midnight”

Helpful Report

Posted 8 years ago

“Good product, excellent delivery service”

Helpful Report

Posted 8 years ago

“Execellent quality, great range of products but always seem to be short on size availabilty.”

Helpful Report

Posted 8 years ago

“They always let you know online what is in stock or when there is a delay. You can order online and collect instore or pay £20 for an annual fee to have Next unlimited and order items to be delivered to your home or workplace as long as your order is for at least £10 per each time that you order. Most items can be delivered next day too.”

Helpful Report

Posted 8 years ago

“Always good quality when goods arrive and on time”

Helpful Report

Posted 8 years ago

“Very pleasant staff who go the extra mile to ensure you are happy and buying the correct size”

Helpful Report

Posted 8 years ago

Next is rated 3.4 based on 1,363 reviews