Next Reviews

Name: Next
Rating: 3.44

3.4 Rating 1,363 Reviews

62 %

of reviewers recommend Next

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3.4

Based on 1,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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info@next.co.uk

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plenty of choice, great fitting jeans, easy to order & fast delivery. Also easy to return items.”

Helpful Report

Posted 8 years ago

“Purchased black bootcut jeans, the most comfortable jeans ever from the Next website which was really easy to use and collected them from the shop. Not many places selling bootcut jeans so I was delighted. All staff were really helpful at Greenford Westway. The best Next shop around.”

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Posted 8 years ago

“Very easy online ordering, great comm's, very fast”

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Posted 8 years ago

“Customer service are always available, very helpful. The sizes are always available to.”

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Posted 8 years ago

“Great customer service didn't have what I was looking for in store and they ordered it in for me excellent service.”

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Posted 8 years ago

“Ordered goods online, arrived in store for collection the next day. Received email to let me know they were in store. Unfortunately goods did not fit. Took back to store, very easy returns process, staff always polite and helpful. Email received acknowledging return of goods the same day. Next day advised of refund and into the bank the same day of next day. Couldn't ask for a better or more fluid service.”

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Posted 8 years ago

“I love their clothes especially for kids.. Amazing quality and love the prices more on sales!”

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Posted 8 years ago

“As usual good range of mens clothes to choose from and delivery is quick too.”

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Posted 8 years ago

“Bought the sculpt jeans in the sale. Love em. Fit well.”

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Posted 8 years ago

“Brilliant choice customer service delivery and great couriers fantastic sales and deals great easy return process always buy from next and recommend to family and friends”

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Posted 8 years ago

“Orders always arrive Returns are easy to do Excellent customer service”

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Posted 8 years ago

“Excellant valued customer”

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Posted 8 years ago

“On hold to customer service last night for over 45 minutes had to ring again from another phone finally got through to be told nobody can deal with my complaint promised a call back today still waiting”

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Posted 8 years ago

“My order arrived on time and they now email you to see if you have received it,”

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Posted 8 years ago

“Easy ordering ,txt messages to let you know order is ready quality of merchandise is always good”

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Posted 8 years ago

“Waiting over four weeks for order still no sign”

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Posted 8 years ago

“They are really helpful and always keep you informed about an item you have ordered or reserved”

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Posted 8 years ago

“Nice and very good shop”

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Posted 8 years ago

“Always deliver on time and products are excellent quality.”

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Posted 8 years ago

“The personalised item was very disappointing - it was smaller than I expected, the engraving was hard to read even with glasses, it was delivered in a paper bag rather than a gift box and I was charged £28 instead of £21.”

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Posted 8 years ago

Next is rated 3.4 based on 1,363 reviews