Next Reviews

Name: Next
Rating: 3.44

3.4 Rating 1,364 Reviews

62 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.4

Based on 1,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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Email:

info@next.co.uk

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service in store.”

Helpful Report

Posted 8 years ago

“I like NEXT due to the fact that their web pages are easy to navigate, the clothes are of good quality, prices to suit everyone. The speed from order to front door is exceptional service. In store staff are pleasent and experienced when you ask them a question. Nothing appears to be too much trouble whether it be on line, or in the store NEXT offer a fantastic service.”

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Posted 8 years ago

“Ordering on line was quick and easy. I ordered more than I needed, returning the goods and refunding me was simple and easy too.”

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Posted 8 years ago

“Plenty of choice, great fitting jeans, easy to order & fast delivery. Also easy to return items.”

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Posted 8 years ago

“Purchased black bootcut jeans, the most comfortable jeans ever from the Next website which was really easy to use and collected them from the shop. Not many places selling bootcut jeans so I was delighted. All staff were really helpful at Greenford Westway. The best Next shop around.”

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Posted 8 years ago

“Very easy online ordering, great comm's, very fast”

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Posted 8 years ago

“Customer service are always available, very helpful. The sizes are always available to.”

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Posted 8 years ago

“Great customer service didn't have what I was looking for in store and they ordered it in for me excellent service.”

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Posted 8 years ago

“Ordered goods online, arrived in store for collection the next day. Received email to let me know they were in store. Unfortunately goods did not fit. Took back to store, very easy returns process, staff always polite and helpful. Email received acknowledging return of goods the same day. Next day advised of refund and into the bank the same day of next day. Couldn't ask for a better or more fluid service.”

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Posted 8 years ago

“I love their clothes especially for kids.. Amazing quality and love the prices more on sales!”

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Posted 8 years ago

“As usual good range of mens clothes to choose from and delivery is quick too.”

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Posted 8 years ago

“Bought the sculpt jeans in the sale. Love em. Fit well.”

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Posted 8 years ago

“Brilliant choice customer service delivery and great couriers fantastic sales and deals great easy return process always buy from next and recommend to family and friends”

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Posted 8 years ago

“Orders always arrive Returns are easy to do Excellent customer service”

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Posted 8 years ago

“Excellant valued customer”

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Posted 8 years ago

“My order arrived on time and they now email you to see if you have received it,”

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Posted 8 years ago

“Easy ordering ,txt messages to let you know order is ready quality of merchandise is always good”

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Posted 8 years ago

“They are really helpful and always keep you informed about an item you have ordered or reserved”

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Posted 8 years ago

“Nice and very good shop”

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Posted 8 years ago

“Always deliver on time and products are excellent quality.”

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Posted 8 years ago

Next is rated 3.4 based on 1,364 reviews