“It was totally unclear that this was a subscription. It was meant to be just one order of free boxers to try it out. All the communications were in German after my first (free) order and then they charged me unexpectedly. Payment didn't go through (funds too low on my card). Impossible to cancel subscription before this is paid...”
“SCAM! I first got into the free boxers scheme last July and it worked fine. I got my boxers and cancelled my subscription in time. Recently I got a clickbait email saying something on the lines of more free boxers. I went on the page, restored my membership and also created another account because my other wasn't working. After I found out it was a scam I 100% cancelled BOTH subscriptions or until it would let me. I've just had a payment pending email for 20 pound. I will let you know if its been resolved”
“Tried to cancel ages ago you still took my money and carried on your website is misleading by indicating payments are not active yet you still take them .refund me d the right thing”
“I payed my first subscription and got the boxers and also a pair of socks 14.98 I cancelled the boxers in December so the payment out in jan and no payments at the end of jan i cancelled the socks in jan so payment at end of jan im alright with that thinking it’s fine it’ll only be 4.98 nope to my surprise they’ve charged me an extra 4 pound when it says the socks are 4.98 so why have they taken 8.99 out which is legit only 6 pound cheaper then both it’s literally thrown me under the bus as I’d have had enough money for next week for college but nope they decided that my money isn’t important to me and is for them”
“Cancelled the account in October 23 and I'm still receiving items and being charged in January 24. Spoke to customer service and emailed as well as updating my account but they will not stop.”
“They are a scammer I have canceled my trial after paying for one month. They are repetitively forcing me to pay for next month. Where I have already emailed them not to send any product and canceled my membership. They are making me crazy. Need to do legal action against them”
“Scammers! This company will mislead you into a subscription service that is very difficult to cancel.Dont fall for it! If you have I suggest you block all future payments to this bunch of thieves!”
“Propper scam as far as I am concerned.
Signed up for a free pair of boxer shorts after 1 month I cancelled my payment to them a few days after that a pair suddenly turned up and that was it, they took my money never got the free pair or if I did I never received the pair I paid for. Now I'm being hastled for money and if I don't pay they will send the debt to a 3rd party! And we all know what that means. can't email them, can't call them, just can't do anything.
Wish I never signed up.
Mr Pisani”
“Scammers.
You sign for a "free pair" then can't cancel.
Eventually I changed payment to an empty bank account.
They tried every day for 2 weeks to take £25 (up from £10) then I got this email.
‐-------
Today.
Payment deadline: expired
Pay within 1 minute using the button below.
Pay directly
Running into trouble or having some more questions about the payment process or your account? Our Customer Service is happy to help you out.
If payment is not made, we will charge a fee of £13,50 at the next reminder. If payment is still not made, we will transfer the debt to our collection partner. In this case, the extrajudicial collection costs can amount to a maximum of £40.
--------
Complain to PayPal or vank to get refund apparently”
“KEEPS TAKING MONEY EVEN THOUGH I CANCELLED.
CHAT BOT IS USELESS.
DAYS TO ANSWER EMAILS WHICH JUST SEND YOU BACK TO CHATBOT.
THIS IS A SCAM DESIGNED TO TAKE YOUR MONEY EVERY MONTH WITH NO WAY TO STOP THEM.
THEY HOOK YOU IN WITH FREE PAIR THEN YOU CANT CANCEL”
“Při problémech se nikam nedá dopsat, dovolat. E-mail nefunguje. Chat na webových stránkách je úplně k ničemu. Zrušeno členství, ale pořad chtějí poslat peníze na další měsíc. Zjištěno, že členství bylo opět obnoveno - ale ne moji osobou. Je to celé podvod.”
“There nothing but vile scum that are scamming people, do not fall into there trap, I have been paying monthly subscriptions for 4 months and have not received a single item. I have sent numerous emails and Nobby is replying to me.”
“shocking customer service, zero person to talk to only person you can is via email and when you want to cancel your membership they still want to charge you lol you can do that based in any country apart from the uk. you'll not charge me when i phone my bank to block any payments to you, overall such a lousy business model and who on earth keeps these guys going lol, i'll stick to calvin klein from the shop. thank you don't want anything and i'll gladly shred your boxers i received and send you the resulting clip. get the business model right and in guidelines with countries such as the uk and you'll enjoy more success instead of scamming everyone.”
