Login
Start Free Trial Are you a business?? Click Here

OnBuy.com Reviews

3.8 Rating 1,640 Reviews
70 %
of reviewers recommend OnBuy.com
Read OnBuy.com Reviews
Visit Website

Location:

12-14 Dean Park Crescent, Bournemouth
BH1 1HP

Write Your review

OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 11th May 2025
Keith Welsh
OnBuy.com 1 star review on 19th March 2025
Anonymous
49
Anonymous
Anonymous  // 01/01/2019
I WAS @ FIRST GLANCE VERY DUBIOUS ABOUT 'ONBUY' BUT AFTER ORDERING WITH THEM & RECEIVING THE PRODUCTS, I REALISED THAT 'ONBUY' IS A GOOD EFFICIENT COMPANY TO DEAL WITH !!! ( EXCELLENT ) I'M VERY PLEASED !!! THEY ARE GENUINELY A COMPANY WHO YOU CAN DEPEND ON & TRUST !!! & I RECOMMEND THEM 100%.
Helpful Report
Posted 6 months ago
I ordered the sleeping otter and 2 sleep Stitch toys. I'm very please with my order.The toys are great and delivery was so easy as I asked for them to be delivered at a parcel shop as I was at work.Am very pleased with the service and product .
Helpful Report
Posted 6 months ago
Great service fast despatch highly recommend this seller many thanks
Helpful Report
Posted 6 months ago
Don’t know where to start! I ordered a tablet for my grandson the wrong arrived i contacted them the said will reduce price if I keep it said lots if messaged saying that I ordered it. Went to the post office to send it back with there postage leaflet that I downloaded now they are making demands about thus that and the other they also says to return will knock £5.00 of the refund whst a joke this company i will never use these again I want to make an official complaint
Helpful Report
Posted 6 months ago
Thought this was a dodgy site at first, i use Gillette blades, came across the site, although theres blades that are cheap, and some reviews are bad, or it says compatible which you have to wary of I notoced eight blades of gillette, reviews were good, buta that price surely not. Took the chance, ordered. They arrived, legit, my first shave, was true Gillette. A week later i noticed eleven blades no way i thought i paid nearly double that price previously in boots. Ordered arrived today. Again legit. Know where to buy my blades now
Helpful Report
Posted 6 months ago
I’ve used the company before with no problems. However this time I received an obvious fake. I asked for a refund or replacement. They eventually just ignored my messages. Their customer service is abysmal. All I can say is PRAY nothing goes wrong as they will not help. I am currently pursuing a ‘chargeback’ with my payment card. I WILL NEVER BUY FROM THEM AGAIN AND ADVISE YOU TO DO THE SAME. It’s just not worth the hassle.
Helpful Report
Posted 6 months ago
Exactly as described. Brilliant quality for price too! Can't skimp on potty training! Packaged great, as you would expect. Very happy. Fast Delivery. Easy shop and check out process. Buying more from here!
Helpful Report
Posted 6 months ago
This site is the best. You can buy everything you need at a very affordable price and you get cash back every time you spend. I have bought all my Christmas gifts on here because it was so affordable. Thank you Onbuy.com.
Helpful Report
Posted 6 months ago
Paid for item.I was told it’s gone missing.l was told refund was not available.on buy have not been very helpful.I think I can kiss bye bye to my money.
Helpful Report
Posted 6 months ago
Excellent company. Never had any problems. Excellent communication throughout order/delivery. Cashback bonus.
Helpful Report
Posted 6 months ago
This company's after sales service is awful. I had to contact the seller as my item stopped working. I had to pay postage to return it to seller then money to have it repaired. Onbuy did not want to know. All they said time and time again after my complaint was that we see you have been in touch with the seller and the matter is resolved. It definitely was not. They never once addressed my problem and never refunded my out of pocket expenses even though the item was covered by a 180 day guranteee. Avoid this company.
Helpful Report
Posted 6 months ago
Couldn't ask for anything more, item described in picture, very happy
Helpful Report
Posted 6 months ago
I have used onbuy on four occasions now with no issues. I have seen that there are many negative reviews but my experience has been good. As onbuy is a marketplace just like Amazon or eBay I think the adage of buyer beware should guide any purchase that seems very cheap. Maybe onbuy should implement a more robust system of vetting their sellers if the negative reviews are true.
Helpful Report
Posted 6 months ago
I bought a football kit for the granddaughter who's football mad. It was a Tottenham hotspurs kit the kit was well made very good value for money. It took a little while to get here but to be honest it was worth the wait . Very happy with my purchase and would recommend to friends and family.
Helpful Report
Posted 6 months ago
Bought a diesel heater,was delivered in good time ,works perfectly 🥰
Helpful Report
Posted 6 months ago
All my orders from OnBuy, I have not had any issues with them and they sell Good products and the prices are good also they deliver on time and have I recommended this site to my ❤️ ones thanks.
Helpful Report
Posted 6 months ago
Disgusting customer service: bought an apparent brand new ipad . Was damaged when arrived ; was told by the seller to keep as it will still function . Customer service is a waste of time: all they say is will get a reply from seller in 24 hours . Issue reported 5 weeks ago and still no refund , avoid at all costs
Helpful Report
Posted 6 months ago
I’ve ordered so many items from this site I have been happy with every item I received The quality the delivery the time frame of delivery Very happy customer
Helpful Report
Posted 6 months ago
Such a good company to do business with.
Helpful Report
Posted 7 months ago
Not very good service ordered 5 boxes of oat latte but only got 1 box 7 days after delivery time was estimated . Will not ever use again. Looks like other people have had trouble. I wish I read this site before ordering.
Helpful Report
Posted 7 months ago
OnBuy.com is rated 3.8 based on 1,640 reviews