“I WAS @ FIRST GLANCE VERY DUBIOUS ABOUT 'ONBUY' BUT AFTER ORDERING WITH THEM & RECEIVING THE PRODUCTS, I REALISED THAT 'ONBUY' IS A GOOD
EFFICIENT COMPANY TO DEAL WITH !!! ( EXCELLENT ) I'M VERY PLEASED !!! THEY ARE GENUINELY A COMPANY WHO YOU CAN DEPEND ON & TRUST !!! & I RECOMMEND THEM 100%.”
“I ordered the sleeping otter and 2 sleep Stitch toys.
I'm very please with my order.The toys are great and delivery was so easy as I asked for them to be delivered at a parcel shop as I was at work.Am very pleased with the service and product .”
“Don’t know where to start! I ordered a tablet for my grandson the wrong arrived i contacted them the said will reduce price if I keep it said lots if messaged saying that I ordered it. Went to the post office to send it back with there postage leaflet that I downloaded now they are making demands about thus that and the other they also says to return will knock £5.00 of the refund whst a joke this company i will never use these again I want to make an official complaint”
“Thought this was a dodgy site at first, i use Gillette blades, came across the site, although theres blades that are cheap, and some reviews are bad, or it says compatible which you have to wary of
I notoced eight blades of gillette, reviews were good, buta that price surely not. Took the chance, ordered.
They arrived, legit, my first shave, was true Gillette.
A week later i noticed eleven blades no way i thought i paid nearly double that price previously in boots. Ordered arrived today. Again legit.
Know where to buy my blades now”
“I’ve used the company before with no problems. However this time I received an obvious fake. I asked for a refund or replacement. They eventually just ignored my messages. Their customer service is abysmal. All I can say is PRAY nothing goes wrong as they will not help. I am currently pursuing a ‘chargeback’ with my payment card. I WILL NEVER BUY FROM THEM AGAIN AND ADVISE YOU TO DO THE SAME. It’s just not worth the hassle.”
“Exactly as described. Brilliant quality for price too! Can't skimp on potty training! Packaged great, as you would expect. Very happy. Fast Delivery. Easy shop and check out process. Buying more from here!”
“This site is the best. You can buy everything you need at a very affordable price and you get cash back every time you spend. I have bought all my Christmas gifts on here because it was so affordable. Thank you Onbuy.com.”
“Paid for item.I was told it’s gone missing.l was told refund was not available.on buy have not been very helpful.I think I can kiss bye bye to my money.”
“This company's after sales service is awful. I had to contact the seller as my item stopped working. I had to pay postage to return it to seller then money to have it repaired. Onbuy did not want to know. All they said time and time again after my complaint was that we see you have been in touch with the seller and the matter is resolved. It definitely was not. They never once addressed my problem and never refunded my out of pocket expenses even though the item was covered by a 180 day guranteee. Avoid this company.”
“I have used onbuy on four occasions now with no issues. I have seen that there are many negative reviews but my experience has been good.
As onbuy is a marketplace just like Amazon or eBay I think the adage of buyer beware should guide any purchase that seems very cheap. Maybe onbuy should implement a more robust system of vetting their sellers if the negative reviews are true.”
“I bought a football kit for the granddaughter who's football mad. It was a Tottenham hotspurs kit the kit was well made very good value for money. It took a little while to get here but to be honest it was worth the wait . Very happy with my purchase and would recommend to friends and family.”
“All my orders from OnBuy, I have not had any issues with them and they sell Good products and the prices are good also they deliver on time and have I recommended this site to my ❤️ ones thanks.”
“Disgusting customer service: bought an apparent brand new ipad . Was damaged when arrived ; was told by the seller to keep as it will still function . Customer service is a waste of time: all they say is will get a reply from seller in 24 hours . Issue reported 5 weeks ago and still no refund , avoid at all costs”
“I’ve ordered so many items from this site
I have been happy with every item I received
The quality the delivery the time frame of delivery
Very happy customer”
“Not very good service ordered 5 boxes of oat latte but only got 1 box 7 days after delivery time was estimated . Will not ever use again. Looks like other people have had trouble. I wish I read this site before ordering.”