One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,989 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get through to speak to someone rather than a minefield of button options. Easy process to go through process from a link sent to me. Grateful for a map to locate my breakdown. Able to ring and chase call-out which was delayed due to accident traffic - they were able to phone Burke Bros and chase arrival time. Satisfied all round and would recommend.”

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Posted 2 years ago

“Had to be rescued after hitting a pothole and coming to a halt on busy dual carriage. Waited nearly 2 hours to be recovered and taking to tyre garage. While on call I was told to find a garage first with the tyre in stock before sending recovery. Which was a sensible approach but annoying trying to hear people on the phone sitting on a busy dual carriage. Apart from that good service.”

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Posted 2 years ago

“He was super friendly and helpful thank you so much.”

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Posted 2 years ago

“My car came to a halt 2 weeks ago and had to be put on a rescue vehicle and taken to the dealer. The rescue vehicle came within 15 mins and dealt with it perfectly. I then had a screw in my tyre and had to call out the rescue company again, he arrived by the stated time and changed the tyre within 10 mins and all perfect again. Very impressed with the service allround.”

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Posted 2 years ago

“The service is very poor. 3 days and 3 different trucks to tow a car with a blown fuse box . Left 20 miles from home to be told to find an alternative way home at 11.30 pm. Then told I had to make my own way back in on the 3rd day for the car to be recovered. Explained I had no car to get there to be told to get the train.”

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Posted 2 years ago

“I was so pleased with the service they were reasonably quick and ease service to use through the portal too. The guy who came was so friendly and helpful thank yoi”

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Posted 2 years ago

“Great service , 2 hrs from first call to motorcycle being uplifted and recovered to the garage. Couldn’t ask for better tbh. Well worth the extra money on my policy.”

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Posted 2 years ago

“The call staff were very helpful and informative and the rescue driver delivered my car to the nearest garage for a puncture repair and he was also very helpful. This is the first time I have claimed on the breakdown part of my insurance and I was very reassured that it is worth having.”

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Posted 2 years ago

“Speedy efficient recovery. Driver was a professional, friendly chap also.”

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Posted 2 years ago

“Excellent service from OneCall Breakdown.”

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Posted 2 years ago

“Amazing service. The breakdown engineers and recovery helpful, polite.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Arrived a lot quicker than I expected. The Mechanic was very professional, friendly and knowledgeable and offered tips/advice. Very passionate about his work and had a can do attitude that got my vehicle started. Would definitely recommend.”

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Posted 2 years ago

“Very knowledgable and helpful”

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Posted 2 years ago

“Quick and reliable”

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Posted 2 years ago

“Excellent service from all involved. Recovery came in good time. Mechanic friendly and professional.”

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Posted 2 years ago

“An excellent service , very prompt , rang me to tell me eta . Took my car to where I wanted it and a really friendly and understanding driver.”

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Posted 2 years ago

“Gave us a time but didn’t arrive I rang up after waiting hour to be told would come in 30-40 mins didn’t arrive for another hour so waited 2 hours in total with no one updating us on eta !”

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Posted 2 years ago

“With me within 1 hour amazing 👏”

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Posted 2 years ago

“Fairly easy to log problem. Very quick and efficient response”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,989 reviews