One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,442 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

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“So professional...from my first phone call my fault was dealt with quickly and I can't thank them enough. Thank you 😄”

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Posted 4 years ago

“Very friendly efficient lady took our call. Went through the formalities quickly and told us someone would be with us in just under an hour. Young man arrived in less that ten minutes as he'd been on another part of the trading estate when he received our details. Once again, friendly and efficient, he had us repaired and on our way home in ten minutes. I couldn't have wanted better service.”

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Posted 4 years ago

“The girl I spoke to was lovely and understanding when I couldn't log in to my account she did it for me and she was ver helpful, she got it all sorted and the breakdown came very quickly.”

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Posted 4 years ago

“When you are stood on the side of the road it needs to be really quick and easy to find the right number on the website to call so you go straight through to breakdown. I don't need to be dealing with a live chat, a portal that needs a password or being told that I'm calling out of hours!! The phone number needed is nearly impossible to find. Once you are talking to someone you then have to use another portal to book your recovery. Again when you are on the side of the road with none of your account details and a poor signal this just adds stress to an already difficult situation. I just need to find a phone number, ring someone and tell them where I am so they can get the vehicle recovered for me. Once the recovery vehicle arrived the service was seamless.”

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Posted 4 years ago

“Really nice and helpful telephone agent BP2. Was clear about the process and when the breakdown engineer would reach me and I had a follow up call from them within 5 minutes.”

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Posted 4 years ago

“Prompt and efficient and the mechanic was so helpfull, great responce time and was updated via text on time tow truck was expected.”

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Posted 4 years ago

“The girl I spoke to was Very clear and explained everything,put me at ease.links sent to track recovery all done within the time given excellent service..bank holiday too....”

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Posted 4 years ago

“Fast, helpful, friendly and very easy to deal with. Thankyou 😁”

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Posted 4 years ago

“very helpfull service from start to finish,was picked up 30 mins after making initial call,would recommend service to anyone”

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Posted 4 years ago

“Really helpful friendly service from both one call help centre and rescue service - quick and efficient - many thanks”

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Posted 4 years ago

“Very helpful adviser helped me with call and recovery was quick as well”

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Posted 4 years ago

“One call provided me with the service that I needed recoving my car. They gave me an estimated arrival time for the recovery driver, but he got to me earlier which was a bonus.”

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Posted 4 years ago

“Absolutely brilliant service”

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Posted 4 years ago

“Prompt...no frills...no fuss....done and dusted ....”

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Posted 4 years ago

“Good communication throughout and problem sorted quickly”

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Posted 4 years ago

“Great service, recovery driver great. A big thank you, from Mrs Bell”

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Posted 4 years ago

“good phone service. breakdown rescue was quick.”

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Posted 4 years ago

“Quick service from raising my breakdown to the guy arriving. He found the fault and got me on my way. Really good guy who came out to sort.”

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Posted 4 years ago

“The technician Phil kept me informed all the time, very reliable and efficient.”

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Posted 4 years ago

“This was an excellent service and I would recommend it to anyone. They were quick, helpful and very kind. It’s great to be dealt with by people who really are trying to help!”

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Posted 4 years ago

One Call Rescue is rated 4.6 based on 2,442 reviews