Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just getting started in the sale process. So far Grant has been awesome. I am hoping the rest of the process goes smooth. I have to leaveand be travelling a few days before closing so I hope the title company will work with me on this so there are no delays in closing. If this all goes as smooth as Grant has indicated I will be very impressed! Some friends have indicated bad experiences late in the process and caution me , I hope they are wrong.”

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Posted 4 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this.

Posted 4 years ago

“Nothing less than Outstanding!! with few days left to close on a new construction home, my wife and I made the sudden decision to sell vs our initial plan to rent out the old property. After being a bit hesitant we knew decided to give opendoor a try. Made the application online and in a matter of few hours I was already contacted, scheduled for a video visit, and an external. Within 48 hours I received an offer; which not only was a very competitive offer.”

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(Jacksonville) - Posted 4 years ago

So glad to hear this Christian. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

“I’m huge on customer service and from start to finish the Opendoor team has been amazing! I have and will continue to recommend Opendoor to everyone! This is my seventh property purchase and by far the easiest. This crazy seller market, having Mark and the rest of the Opendoor team help me navigate through this buying process has been a godsend. Thank you so much!!”

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Posted 4 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Marsha.

Posted 4 years ago

“My husband and I had a great experience selling our home to Opendoor!!! Thank you for making the process so stress free!!”

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(Atlanta) - Posted 4 years ago

Thrilled to hear that Kevin & ShaNira. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 4 years ago

“In the beginning our contact at Opendoor was very responsive. For the most part that continued even post sale. They offered us a fair price for our home. There were a few glitches around closing that caused me some headache since we were coordinating a simultaneous close (selling to Opendoor and purchasing through a non-Opendoor realtor). I knew Opendoor was goi by to hold $2k in escrow for 2-3 days after closing as a damage deposit. I hadn’t heard anything and knew we’d left our previous house in very good condition. I had to contact Opendoor 10 days later to get the status of the deposit. They pointed me to JetClosing who, despite emails and phone calls, will not respond. Opendoor confirmed that they’ve authorized the release of funds but I can’t get them. It’s been over 2 weeks and I can’t get my money. I’ve contacted Opendoor again and they also don’t respond. I gave 3 stars because I have received most of the funds but this last part is putting a very negative damper on what should have been a better review.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 4 years ago

“I completed the request for an offer yesterday to determine offer validity. I’ll keep you posted as the story develops”

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Posted 4 years ago

“My experience so far has been great and the customer service and how professional my Agent Mr Ben is has been meeting my standards. Praying for a speedy closing. God Bless. Stay safe”

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Posted 4 years ago

Great to hear about your experience, We love hearing stories like yours!

Posted 4 years ago

“Hassle free process, no open houses or showings, and got a great offer we could not pass up”

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Posted 4 years ago

Glad to hear you had a positive experience with us. We appreciate your feedback!

Posted 4 years ago

“Process went fine until I accepted the contract offer. After that, Opendoor contact stopped responding. Had questions on where to send the documents specified in the contract, but no response after multiple emails and text (which she used to respond to within an hour). Will update if things change.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“My experience was great and truly hassle free. Thanks Opendoor for making my first home sell a smooth transaction.”

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(Charlotte) - Posted 4 years ago

Hi Anitra! We appreciate the review. Thanks for sharing, and wishing you all the best in this new chapter!

Posted 4 years ago

“I have worked with Opendoor 2 times in the last 14 months. Both were personal home sales and both went very smooth. The service and the people are great to work with, not to mention how fair their offers are...I would be happy to work with them again and I highly recommend checking with Opendoor before you list your house with a realtor.”

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(Atlanta) - Posted 4 years ago

That's great to hear, Jeff. It always makes us happy to hear the experience was a good one!

Posted 4 years ago

“I have a beautiful new 4 bedroom lakeside home in Florida. I contacted Open Door and the first representative did the walk through with me. Next day no contact. Called him and said we cant make you an offer. No reason. Called another Open Door representative and same result. No call back, no reason. Not a good way to do business. Very unhappy you could at least tell me why rather then just ignore us.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and have connected with our team to follow up regarding your offer request. Please feel free to reach out to community@opendoor.com with any additional concerns.

Posted 4 years ago

“Company ran ad add that simulated a doorbell at the beginning of said advertisement. Dogs went crazy at 11:00 PM and woke up the whole household. All I want to do is watch a YouTube video, wind down, and go to bed....I don't need need Opendoor's poor advertising strategy waking up my kids.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 4 years ago

“We are thrilled about our recent experience with Opendoor. The price offered was extremely fair, the process was easy and didn’t make us feel like we were being put at any risks with covid going on, and our experience partner, Ardis, was absolutely phenomenal. She was quick to answer my questions and just a total pleasure to work with. Thanks for helping us get into our dream home!”

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(Houston) - Posted 4 years ago

Lori, This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Posted 4 years ago

“My husband and I just sold our condo in Las Vegas to OpenDoor. He has Alzheimer's and I wasn't looking forward to realtors and potential buyers coming in and out. That would have made him very anxious. I contacted OpenDoor thru Facebook and right from the beginning I felt comfortable with them. They answered any questions I had & kept me informed about everything & responded in a timely manner regardless if it was email, phone or text. We did have a small problem & they went out of their way to take care of it. The final price quoted to us was a fair market value, less their commission & a fee to make any necessary cosmetic improvements or anything that needed to be replaced. I would recommend them highly. We had sold 2 houses in New York and our experience with OpenDoor is by far the best way to go!”

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Posted 4 years ago

Hi Karen, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 4 years ago

“Working with Garrett from open door and Ashley at OSN was an excellent experience. Both were available to talk when we had questions and made the whole process to sell our home unbelievably hassle free and fast( 3 weeks ). I would recommend Opendoor to anyone interested in getting the best price and most convenient way to sell their home.”

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Posted 4 years ago

So glad to hear this Terri & Gary. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

“Opendoor made selling our house ease and quick. We were moving out of state and the process they had in place made the whole move stress free.”

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Posted 4 years ago

Thank you for your feedback, This made our day to hear!

Posted 4 years ago

“They were absolutely fabulous, I never thought the home selling process could be so simple ! That’s the reason we put it off for so many years. We contacted them on a Sunday they scheduled a virtual walk-through. The virtual walk-through was done the following day. An inspector came out to assess the property. Within 48 hours of the initial contact we had our offer no gimmicks no games and trust me we were skeptical everything went just so smoothly! I wish more companies took the business model of open door and applied it across many different entities because they really are on to something ! Honesty, transparency, clarity and a personal touch is how I would describe open door and not to mention their staff is completely amazing our representative was Garrett and he was just the best 👌🏼 He handled all my questions and mood swings perfectly! 😹”

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Posted 4 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this.

Posted 4 years ago

“Selling my home to Opendoor was so easy and stress free! In addition, I was very impressed with their preliminary offer and final sales price. I would recommend Opendoor to my friends and family.”

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(Riverside) - Posted 4 years ago

We're delighted to hear you've had a good experience with Opendoor Corey. We appreciate you spreading the word about Opendoor!

Posted 4 years ago

“Everything was very good although the virtual meetings were troubling. Due to my age if my daughter hadn't been nearby I don't think it would have worked as easily. The title company was irritating. overall I was very satisfied with Opendoor.”

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(Phoenix) - Posted 4 years ago

So glad to hear this John. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

Opendoor is rated 4.4 based on 3,420 reviews