Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.40

4.4 Rating 3,454 Reviews

85 %

of reviewers recommend Opendoor

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community@opendoor.com

Location:

410 N Scottsdale Rd, Ste 1600,
410 N Scottsdale Rd, Ste 1600
Tempe
85281

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Opendoor to sell the home my grandparents willed to us. From start to finish, every person was kind, helpful, and open. No hidden processes or fees, no attitudes, no hassles… just wonderful customer service! We were able to do a video walk through at the beginning of the process and then they sent someone to do an exterior walk around (we did not have to be there). Once that was done, they left a lockbox (and information flyer) for the door. They made us an offer (higher than realtors were telling us) and we accepted via email through their online portal. SO EASY! Then, their title partner OSNATIONAL reached out (Danielle was phenomenal) to get information and the documents signed. We were able to pick our closing date and where we wanted our closing to be. They sent a mobile notary (she was just the sweetest and most knowledgeable… she was a total joy) and we were able to close at my mom’s home. The money was deposited into our bank account within 18 hrs of the closing (which I think would have been even faster if we’d had it going to a different bank instead of our always slow credit union). The only hiccup we encountered was because our homeowners association was dragging their feet and required all this extra paperwork from us just to release information to OSNATIONAL and Opendoor for the sale. This was the Associations fault, not OSNATIONAL. So the only advice I would give is for you to advise your association in advance that you’re selling and that you’ll be needing estoppel letters for the sale/closing. It caused our closing to get pushed back 7 days but that was no big deal. I would recommend Opendoor over ANY other service or realtor! We will absolutely use them again!! Their standard of service, level of care, knowledge, and willingness to go above and beyond are unmatched in the industry. Nobody does it like Opendoor. From the bottom of my heart, thank you for making it easy and fun! I was worried about my sweet momma during this process because it was her parents home. But the time and care everyone took with us on this journey, it truly made all the difference. Thank you so very much!”

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(Orlando) - Posted 5 years ago

That's wonderful feedback to hear, Miriam! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“They are basically modern day Wholesaler. Process is not transparent, bids are not negotiated, no way to speak to a human. It's a very impersonal way to buy / sell property.”

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Posted 5 years ago

“The process was easy and convenient. Most of it was done online/virtually. There were a few times when our person was not available and it did take a bit to get a response, but nothing prevented or delayed the ultimate sale of our home. My only complaint is that the current condition of the exterior of the home is neglected. The grass has not been mowed in the month+ since we moved. There have been several storms so branches and twigs are all over the yard as well. I am disappointed that the company would allow their properties to be maintained so poorly knowing how that affects property values.”

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(St_louis) - Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thanks for the feedback on the exterior condition. We strive to be good neighbors and will look into this right away.

Posted 5 years ago

“The whole process was well explained and went smoothly. We felt the price was fair and not have to go through showings was a plus. Closing was easy and options of staying in the house after the closing and choosing the closing date was a plus. Everyone we dealt with at Open Door was helpful.”

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Posted 5 years ago

So glad to hear this Al. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“Open door was great. Loved the service, the offer price and quick closing date. Give them a try. You won't be disappointed. Rich Underwood”

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Posted 5 years ago

Rich, thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 5 years ago

“The entire experience with Opendoor was amazing. They gave me a great price, were super responsive at every step, and the late checkout is so awesome! Highly recommend working with them.”

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Posted 5 years ago

Thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 5 years ago

Thanks for the love! We will be sure to share your kind words with the team.

Posted 5 years ago

“The process beginning to end was excellent and supported with a great advisor and technology. Initially we had our doubts but OpenDoor proved themselves every step of the way.”

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Posted 5 years ago

Great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“We loved the process of using Opendoor cash to close on our dream home, until you actually closed on the home and completely stopped all communication. We have until the end of august to close on the home before we lose our financing and have to reapply and run credit again. I have reached out and asked multiple questions, none of which are answered. I also have called your support and been promised follow up, which never happens. The last straw happened today. I was told someone would call me in one hour at 11:38am, and they just called back at 3:30. To add insult to injury, the line cut off on the call and they haven’t called me back. I need my contract for the home tat I can send to my lender in the next 24 hours or I’ll be forced to take legal action.”

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Posted 5 years ago

We are so sorry to hear this and we thank you for letting us know, Rachel! We always strive to provide the best assistance possible for our customers and we will use your feedback to rectify this situation immediately. Please reach out at contact@opendoor.com so we can look into this matter further. We sincerely apologize again and we are eagerly awaiting your email.

Posted 5 years ago

“I like open door! Selling and buying house really easy!”

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Posted 5 years ago

We thank you for supporting what we do and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at contact@opendoor.com. Have a wonderful day!

Posted 5 years ago

“The most hassle free way to sell your home. The offer we received was not a low-ball offer like many other companies. Their offer was competitive and reflected current market trends. It was easy to do a walk through and Alex, our advisor, was professional and answered all our questions. We were allowed plenty of time to complete our move and never had to bother with showings. Hands down this was the easiest real estate transaction we have ever completed.”

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(San_antonio) - Posted 5 years ago

We love hearing stories like these! Thanks for taking the time to share, Luis.

Posted 5 years ago

“We recently sold our home to Open Door. Although we were a little nervous about selling to an online company like Open Door, the experience turned out great. The entire process went well. A smooth and efficient sale with no issues whatsoever. We recommend Open Door highly.”

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(Riverside) - Posted 5 years ago

💙 Happy to hear that John - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“We had a great experience. Andrew was our Opendoor Experience Partner and he was great. We actually backed out initially with the way the market was going and then things opened up for us to build and it was easy to pick up where things left off! Andrew answered many of our questions along the way and was always available. We picked our close date, we took advantage of the late checkout to coordinate our move, and everything worked out perfectly. Closing was a breeze. Thank you Opendoor for a seamless process!”

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(Dallas) - Posted 5 years ago

We love hearing stories like these! Thanks for taking the time to share, Alicia.

Posted 5 years ago

“The process was smooth and easy. No hidden fees or charges and things were exactly as explained. Everything was submitted online, except for being in person for the closing, which made it convenient. Questions were addressed promptly.”

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(Atlanta) - Posted 5 years ago

That’s fantastic to hear Nicole, thanks for sharing your experience with us. 💙

Posted 5 years ago

“Super smooth process, flexible, and the most competitive offer.”

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(Dallas) - Posted 5 years ago

Nicholas, happy to hear about your experience with us! Thanks for sharing 💙

Posted 5 years ago

“Simple and smooth process”

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Posted 5 years ago

We appreciate your kind feedback 💙

Posted 5 years ago

“Process was quick, easy and stress free. Any question were quickly answered by my representative. Best of all no surprises at closing.”

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(Atlanta) - Posted 5 years ago

That's awesome! Happy to hear that Keith. Thanks for sharing your feedback with us!

Posted 5 years ago

“We sold our house to Opendoor. Excellent service throughput the whole process. They were there to answer any question. Escrow company they work with was excellent. Very smooth process. I cannot emphasize enough that the escrow company Opendoor was working with was just excellent. Our experience was excellent.”

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(Jacksonville) - Posted 5 years ago

Deborah, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Our experience was wonderful! Professional , efficient and everyone was very helpful. Process was easy and closing was a breeze.”

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(Greenville_sc) - Posted 5 years ago

Rebecca, thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 5 years ago

“The experience was seamless and the offer was definitely fair. I would recommend Opendoor to any homeowner looking to sell their home with minimal effort.”

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(Charlotte) - Posted 5 years ago

So glad to hear this, O. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“The whole process has been great so far. From the price for our old home and the purchase of our new one! I’m looking forward to completing the process.”

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Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Ryan!

Posted 5 years ago

Opendoor is rated 4.4 based on 3,454 reviews