Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.41

4.4 Rating 3,440 Reviews

85 %

of reviewers recommend Opendoor

Company Reviews

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We could not have had asked for a better group of professionals to work with us on the sale of our home. David Nunez and his team of Jess and Bernie were available each and every day (yes.. weekends, too) to walk us thru the process (easy-peasy), and Escrow Officer LeeAnn Martinez communicated through all steps of the closing process. I believe that 20 days from contract signing until deposit of funds is VERY noteworthy. Open Door was fair with their proposal and everything went without a single hitch. Selling one’s home can be very stressful… this was not..! Would definitely recommend this team to anyone. 🙂”

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(Orlando) - Posted 4 years ago

Thanks for the love Oliver! We will be sure to share your kind words with the team.

Posted 4 years ago

“Lori was great to work with and made selling our home to Opendoor easy.”

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(Dallas) - Posted 4 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Adam!

Posted 4 years ago

“The process was much smoother than I anticipated. I thought they would have a "low ball" offer, but after consulting with a local realtor friend, Opendoor's offer was actually more than the local realtor thought we could get! I loved that it was an all cash offer...not dependent on an appraisal. And they give you the final number up front, so you know what you will eventually end up with and you can count on it. An overall great experience!”

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(Orlando) - Posted 4 years ago

Thrilled to hear that Debbie. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 4 years ago

“Flexible and worry free house selling, still get competitive price.”

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(Tucson) - Posted 4 years ago

Glad to hear you had a positive experience with us Julian. We appreciate your feedback!

Posted 4 years ago

“I’m currently selling my house to open door. I’m supposed to close in 1 week. The closing costs are suddenly double what open door estimated. When I asked the company handling the closing why, they said ask open door. Then I asked open door and they said ask the closing company. Deceptive practice.”

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Posted 4 years ago

We are so sorry to hear that, Amy! We want to look into the issue further. Could you please send us an email with more information about your experience and the property address at contact@opendoor.com? We deeply apologize again and we are eagerly awaiting your email.

Posted 4 years ago

“Our experience partner Logan Woolf was both professional and personable making this process a truly enjoyable one! From start to finish, Logan was available to answer any question that we had which didn’t happen often as he so clearly explained everything.”

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(Atlanta) - Posted 4 years ago

💙 Happy to hear that - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 4 years ago

“We used Opendoor to sell the home my grandparents willed to us. From start to finish, every person was kind, helpful, and open. No hidden processes or fees, no attitudes, no hassles… just wonderful customer service! We were able to do a video walk through at the beginning of the process and then they sent someone to do an exterior walk around (we did not have to be there). Once that was done, they left a lockbox (and information flyer) for the door. They made us an offer (higher than realtors were telling us) and we accepted via email through their online portal. SO EASY! Then, their title partner OSNATIONAL reached out (Danielle was phenomenal) to get information and the documents signed. We were able to pick our closing date and where we wanted our closing to be. They sent a mobile notary (she was just the sweetest and most knowledgeable… she was a total joy) and we were able to close at my mom’s home. The money was deposited into our bank account within 18 hrs of the closing (which I think would have been even faster if we’d had it going to a different bank instead of our always slow credit union). The only hiccup we encountered was because our homeowners association was dragging their feet and required all this extra paperwork from us just to release information to OSNATIONAL and Opendoor for the sale. This was the Associations fault, not OSNATIONAL. So the only advice I would give is for you to advise your association in advance that you’re selling and that you’ll be needing estoppel letters for the sale/closing. It caused our closing to get pushed back 7 days but that was no big deal. I would recommend Opendoor over ANY other service or realtor! We will absolutely use them again!! Their standard of service, level of care, knowledge, and willingness to go above and beyond are unmatched in the industry. Nobody does it like Opendoor. From the bottom of my heart, thank you for making it easy and fun! I was worried about my sweet momma during this process because it was her parents home. But the time and care everyone took with us on this journey, it truly made all the difference. Thank you so very much!”

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(Orlando) - Posted 4 years ago

That's wonderful feedback to hear, Miriam! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 4 years ago

“They are basically modern day Wholesaler. Process is not transparent, bids are not negotiated, no way to speak to a human. It's a very impersonal way to buy / sell property.”

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Posted 4 years ago

“The process was easy and convenient. Most of it was done online/virtually. There were a few times when our person was not available and it did take a bit to get a response, but nothing prevented or delayed the ultimate sale of our home. My only complaint is that the current condition of the exterior of the home is neglected. The grass has not been mowed in the month+ since we moved. There have been several storms so branches and twigs are all over the yard as well. I am disappointed that the company would allow their properties to be maintained so poorly knowing how that affects property values.”

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(St_louis) - Posted 4 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thanks for the feedback on the exterior condition. We strive to be good neighbors and will look into this right away.

Posted 4 years ago

“The whole process was well explained and went smoothly. We felt the price was fair and not have to go through showings was a plus. Closing was easy and options of staying in the house after the closing and choosing the closing date was a plus. Everyone we dealt with at Open Door was helpful.”

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Posted 4 years ago

So glad to hear this Al. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

“Open door was great. Loved the service, the offer price and quick closing date. Give them a try. You won't be disappointed. Rich Underwood”

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Posted 4 years ago

Rich, thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 4 years ago

“The entire experience with Opendoor was amazing. They gave me a great price, were super responsive at every step, and the late checkout is so awesome! Highly recommend working with them.”

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Posted 4 years ago

Thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 4 years ago

Thanks for the love! We will be sure to share your kind words with the team.

Posted 4 years ago

“The process beginning to end was excellent and supported with a great advisor and technology. Initially we had our doubts but OpenDoor proved themselves every step of the way.”

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Posted 4 years ago

Great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 4 years ago

“We loved the process of using Opendoor cash to close on our dream home, until you actually closed on the home and completely stopped all communication. We have until the end of august to close on the home before we lose our financing and have to reapply and run credit again. I have reached out and asked multiple questions, none of which are answered. I also have called your support and been promised follow up, which never happens. The last straw happened today. I was told someone would call me in one hour at 11:38am, and they just called back at 3:30. To add insult to injury, the line cut off on the call and they haven’t called me back. I need my contract for the home tat I can send to my lender in the next 24 hours or I’ll be forced to take legal action.”

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Posted 4 years ago

We are so sorry to hear this and we thank you for letting us know, Rachel! We always strive to provide the best assistance possible for our customers and we will use your feedback to rectify this situation immediately. Please reach out at contact@opendoor.com so we can look into this matter further. We sincerely apologize again and we are eagerly awaiting your email.

Posted 4 years ago

“I like open door! Selling and buying house really easy!”

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Posted 4 years ago

We thank you for supporting what we do and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at contact@opendoor.com. Have a wonderful day!

Posted 4 years ago

“The most hassle free way to sell your home. The offer we received was not a low-ball offer like many other companies. Their offer was competitive and reflected current market trends. It was easy to do a walk through and Alex, our advisor, was professional and answered all our questions. We were allowed plenty of time to complete our move and never had to bother with showings. Hands down this was the easiest real estate transaction we have ever completed.”

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(San_antonio) - Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, Luis.

Posted 4 years ago

“We recently sold our home to Open Door. Although we were a little nervous about selling to an online company like Open Door, the experience turned out great. The entire process went well. A smooth and efficient sale with no issues whatsoever. We recommend Open Door highly.”

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(Riverside) - Posted 4 years ago

💙 Happy to hear that John - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 4 years ago

“We had a great experience. Andrew was our Opendoor Experience Partner and he was great. We actually backed out initially with the way the market was going and then things opened up for us to build and it was easy to pick up where things left off! Andrew answered many of our questions along the way and was always available. We picked our close date, we took advantage of the late checkout to coordinate our move, and everything worked out perfectly. Closing was a breeze. Thank you Opendoor for a seamless process!”

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(Dallas) - Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, Alicia.

Posted 4 years ago

“The process was smooth and easy. No hidden fees or charges and things were exactly as explained. Everything was submitted online, except for being in person for the closing, which made it convenient. Questions were addressed promptly.”

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(Atlanta) - Posted 4 years ago

That’s fantastic to hear Nicole, thanks for sharing your experience with us. 💙

Posted 4 years ago

“Super smooth process, flexible, and the most competitive offer.”

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(Dallas) - Posted 4 years ago

Nicholas, happy to hear about your experience with us! Thanks for sharing 💙

Posted 4 years ago

Opendoor is rated 4.4 based on 3,440 reviews