Opendoor Reviews

4.4 Rating 3,298 Reviews
86 %
of reviewers recommend Opendoor
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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Everyone was professional, helpful and responsive; I highly recommend Opendoor. They were a pleasure to work with and made selling my home easier than expected.
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(Austin) - Posted 7 months ago
Laura, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 7 months ago
Selling a house has never been easier with Opendoor. I highly recommend then if your trying to sale fast.
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(Raleigh) - Posted 7 months ago
Thank you for supporting what we do, Roger, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 7 months ago
Was a pretty good experience overall,I am pleased
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Posted 7 months ago
Hi Lisa, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 7 months ago
I am very happy and please with the entire experience from the first call to the closing date. This experience if you don't want to deal with a real estate agent is the best way to go. Zoom your house, next day someone came out took pictures. I had an offer within an hour and was pleased
Opendoor 5 star review on 5th September 2023
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(Atlanta) - Posted 7 months ago
We love hearing stories like yours, Darlene! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 7 months ago
Opendoor was the best! Very convenient and everyone was so kind and helpful!
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(Orlando) - Posted 7 months ago
Nadia, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 7 months ago
Easy and professional everything was perfect.
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(Detroit_mi) - Posted 7 months ago
Thanks for spreading the word about Opendoor, Markus, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 7 months ago
Nice and very smooth experience. Working with professionals and experts. I really recommend Opendoor for any sales or buying.
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(Atlanta) - Posted 7 months ago
Souhail, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 7 months ago
Their initial offer is to get your hopes up. Then they come in and low ball the first offer. And claim the house house needs a lot of work. They told me over 30,000.00 worth of work. I have a new kitchen, new floors , brand new A/C new paint inside and out. They prey on people who are in a desperate situation. Don't know how they sleep at night. Only reason I considered them was my buyer backed out of sale at last minute. And I figured let's try Open Door.
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Posted 7 months ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 7 months ago
We were very skeptical going into this process, but everything went very smooth. We would recommend using OpenDoor to anyone looking to sell their home. Very fast process.
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(Killeen_tx) - Posted 7 months ago
Hi James, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 7 months ago
The experience was great with opendoor at first. When it came to closing you have to be out at 11:59 pm the day before the actual close date. This is in the contract but I dont know how they get around state laws for that. We ended up staying until 6 am the next morning but they did say it could delay closing. The only other big issue I have is the repair cost estimate. We sold the house and 2 weeks later its on the market for 32k more and which I don't mind at all. I just know they didn't spend what there repair cost estimate was based on the pictures. I also remember the agent telling me if the repairs came in lower its possible we might get money back. It's after closing now so I don't see that happening. The one other thing was we left our electric on and when I called they said if you could please leave it on until day 3 after closing to give it time to transfer. I called back after the weekend and no transfer was in process and they said I should have canceled it right away. In closing I think if you call the customer service number there not as knowledgeable as there expert so make sure you talk to that person at all times if they're available. I don't think I will be using them again.
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Posted 7 months ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 7 months ago
Open door really did a fantastic job Getting the job done I well pleased with out come I will recommend Open door Job well done Thank you
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Posted 7 months ago
We are very happy to hear this, Lawanda! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 7 months ago
We got a really good offer for our home. The whole process is truly hassle free. Everything we were told up front is exactly what happened. Savannah was absolutely wonderful. She was very responsive and made the experience seamless. Highly recommend Opendoor!
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(Dallas) - Posted 7 months ago
Ludawn, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 7 months ago
Easy and efficient. seemless and stressfree
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(Miami_fl) - Posted 7 months ago
Thanks for spreading the word about Opendoor, Gay, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 7 months ago
This company is horrendous. They will not offer a fair price for your home and then will gouge you at every turn. Exorbitant “convenience fees” and they seem to have a standard of quoting $30,000 in repairs, even when none are needed. They don’t even do a five minute assessment of your home and come up with this number. When you submit work and upgrades you’ve done, they do not review it and will list the very thing you’ve upgraded in the breakdown of “repair” costs. For example, we put in two brand new AC units and they listed on the “repairs” both units need replaced. They are not interested in anything but trying to give you as little money as possible. They are predatory hoping people will accept out of desperation. Trying to work with them or get a quote from them will be an absolute waste of your time. Once all the fees are accounted for (and they will of course try to take even more out of your offer in further walk through) you will be offered $150k+ below market value for your home. The cherry on top is that nearly everyone who works there seems to be incompetent. They are so inept they cannot review certified documentation of repairs and etc. that have been submitted. They most certainly do not care about you and your needs and their sole goal is to take the most advantage of you that they can. Please do not waste your time with these unethical, greedy, robbers. Avoid them at all costs. I’ve had better offers from independent Ibuyers and investors. (I’ve had three independent Ibuyers offer $120k more than opendoor. No fees and they pay closing costs.) Please do your research and do not allow this greed infested company to rob you of the money you deserve for your home and your life.
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Posted 8 months ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?
Posted 7 months ago
I have NOTHING but good things to say about my experience of selling my house to OpenDoor. Stefan Stobbs from OpenDoor was professional, patient, prompt, and guided me throughout the whole process. I chose OpenDoor because of several reasons. I did not want to go through the traditional house selling (hiring realtor, fixing/updating my house, showing etc), and I needed the proceed from selling my house fast to be used for the closing cost for my new house. Being able to control the closing date is very important and crucial. I also used the late checkout option because I needed the extra time for the closing on the new house, and also extra time to move. The closing company that was chosen my OpenDoor also did a very good job. I am a prime example of a 100% satisfied with OpenDoor as a seller. I would recommend OpenDoor to anyone who does not want to go through the pain of dealing with realtor, fixing/updating, showing, etc., to sell your house...and, being able to have the cash in hand plus the late checkout.
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(Minneapolis) - Posted 8 months ago
That’s amazing to hear, Selamat! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 8 months ago
Made selling so easy. Gave fair price for my house and gave me excellent communication all the way to close.
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Posted 8 months ago
We are very happy to hear this, Susan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 8 months ago
My experience was pleasant from beginning to end. Ben Jenkins my advisor was excellent!!! They were professional and proficient. It took me one month to start the process and close. I would definitely recommend Open Door.
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Posted 8 months ago
Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 8 months ago
I had been wanting to move for a while, but always procrastinated with the excuse that I wanted to renovate the entire home before I left in order to raise its equity. Before I knew it, the plan to move in a few months turned into several years and I was becoming complacent. Somehow, I stumbled across an ad for OpenDoor and I decided to give it a chance. So glad I did! The process was extremely easy. After the zoom call walk-through with the agent, my closing date had been determined and I had roughly 90 days to vacate the home. Putting a time limit on things was all the motivation I needed! But most importantly, OpenDoor was very fair with their offer on my home! It was exactly what I was hoping for! Then after clearing out the home, the virtual closing was quite easy and by the end of the day, the title company had wired my funds to my bank account. If I ever sell a home again, OpenDoor will be my absolute first choice!
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(Detroit_mi) - Posted 8 months ago
Thank you very much for sharing your story, Gregory! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 8 months ago
I had the best experience with Opendoor when selling my home! The process was very easy to go through, and the closing on the sale occurred two weeks after signing the offer letter. I highly recommend Opendoor if you're not interested in the longer process of going the traditional route.
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(Atlanta) - Posted 8 months ago
David, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 8 months ago
They take you step by step, it's very easy and fast, hassle free. No appraisal, no people walking through our home. Any questions I had were answered, everyone I talked with at Opendoor were friendly and helpful.
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(Los_angeles) - Posted 8 months ago
Kimber, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 8 months ago
Opendoor is rated 4.4 based on 3,298 reviews