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Opendoor Reviews

4.4 Rating 3,417 Reviews
86 %
of reviewers recommend Opendoor
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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Very helpful group of people, very professionals and knowledgeable. They really made my experience stress free.
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Posted 3 years ago
Thanks for spreading the word about Opendoor, Erick, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 3 years ago
The recent experience I had in selling my home with Opendoor was phenomenal. The customer service we received from staff was amazing. They were very prompted to our questions and always kept lines of communications opened.
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Posted 3 years ago
We are very happy to hear this, Shaun! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
It was an amazing experience! Very fast, extremely friendly! Fast response and offer! It was the easiest and fastest sell and closing I’ve ever experienced! I recommend using them!!
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(Charlotte) - Posted 3 years ago
Rebecca, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 3 years ago
Service and professionalism
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Posted 3 years ago
Thank you for supporting what we do, Chaten, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 3 years ago
Open door made the process of buying and selling my home easy. With in one week I sold and purchased my home. Helped me with financing and made my dream of a new home possible
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Posted 3 years ago
Thanks for spreading the word about Opendoor, Katrina, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 3 years ago
We hit a tight schedule and needed to sell fast. The whole process took less than a month to do and it was really simple. At times it was scary simple to where we thought we needed to be doing something but never did (other than the To-Do items). We ended up getting a higher final offer than the initial offer. There was nice communication between their team and us. Would recommend to anyone!
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(San_antonio) - Posted 3 years ago
Jacob, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
The process from start to end was so fast and easy. No showings except the little walk through with the Opendoor video chat. Got an offer a couple days later , picked the closing date and moved out. Absolutely so easy. Received my proceeds within an hour or 2 and noticed the mortgage showed a zero balance the next day!!! Would definitely use again if the opportunity arises. Thank you Opendoor!!
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Posted 3 years ago
Michael, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
The process of selling my mom's house was unbelievably smooth and the offer was very fair. I honestly thought that an offer from Opendoor would be similar to that of other local cash-buyers in our area. I was wrong. The offer was right at market value and actually a decent amount more than what she was expecting. The final offer came back even higher than the initial estimate and we couldn't help but think there was some "catch". There wasn't. At all. We did a virtual walkthrough which took about 15 minutes. The next day someone came to the property and looked at the exterior only. We didn't even know they were there that is how efficient they were. The final offer was sent the next by our amazing Experience Partner, Chloe. A breakdown of the offer gave the proposed sale price minus the Opendoor service fee of 5%, closing costs of .3% (I think this number varies for everyone), and repair costs of a little over $13k. This was all very fair. The house did need some repairs/items replaced (AC unit, paint, probably some other cosmetic things too). Knowing that we didn't have to worry about making these repairs was honestly so great. My mom and I both liked having this built into the sale. She chose a closing date about 60 days out from the date she accepted the offer. By the time closing neared, she had been assigned a new Experience Partner, Paul, who was also really awesome. This did not affect the sale in any way and the rest of the process continued to be smooth. The week of closing was a very busy one for my siblings and I as we were all travelling to mom's house to pack everything up. The day before closing she had all her belongings out, I snapped the requested photos and uploaded them to the website. Within 30 minutes Opendoor had already accepted the photos and final checkout list. The next morning someone from the title company came to my mom's new apartment to sign the documents and WITHIN HOURS she had the funds deposited into her bank account. This was after her mortgage was paid. Opendoor seriously was able to transfer the money from them to the mortgage holder and then to my mom on the very same day. That is so amazing to me. Every step of this process has been easy and very great. I will recommend Opendoor to ANYONE wishing to sell for as long as they are offering to buy homes. You have a promoter for life with me! THANK YOU SO MUCH!
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Posted 3 years ago
Thank you very much for sharing your story, Andrew! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Quick painless and was offered more than we thought the house would sell for
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(Los_angeles) - Posted 3 years ago
Thanks for spreading the word about Opendoor, Chris, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 3 years ago
It was my first time selling a house without using a traditional agent. Absolutely amazing experience on this platform! Opendoor kept their promise at each step. Mike Holbrook was very helpful; he was very patient with me when I had difficultly using my phone in showing the house. The entire house sale process just went through as easy as they said: “One, Two, Sold”! I have shared my experience with Opendoor with all my friends and relatives. Thanks, Opendoor, for the hassle-free house selling!
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(Sacramento) - Posted 3 years ago
Qing, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 3 years ago
I had a very pleasant expierence working with open door.Everything they said and did was top notch. I highly recommend them and believe me when I say usually I never give 5 stars but they earned them🥰
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(Orlando) - Posted 3 years ago
We are very happy to hear this, Virginia! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
I was extremely nervous selling my home due to my age, financial standing and because I was doing it all by myself. My OpenDoor rep stuck with me thru the whole process and they have excellent closing attorneys in Georgia. I even got upset a couple times because I let fear get the best of me and didn't understand an email here and there and my rep was super patient with me. But I was worried I was making the right decision selling to such an organization or selling period. The whole process was at better than selling through a typical real estate agent and they gave me top dollar. Even with the repair costs. I would highly recommend. And um not easy to get my approval. I'm a b****.
Opendoor 5 star review on 15th July 2022
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(Atlanta) - Posted 3 years ago
We love hearing stories like yours, Jessie! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
I don't know if there are enough good things I can say. Opendoor sounded too good to be true, turned out not to be the case. Opendoor far exceeded my expectations. Crisy was very helpful and guided me through the process very well. Tara with OSnatonal is a super person. It was a genuinely pleasant experience. I would highly recommend Opendoor to anyone.
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(Phoenix) - Posted 3 years ago
That’s amazing to hear, David! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 3 years ago
Our experience with Opendoor purchasing our home was nothing short of fantastic!!! The process was very fast and easy. Lexx Longoria and her team were highly responsive to our questions. I could not recommend Opendoor enough!
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(Orlando) - Posted 3 years ago
Scott, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 3 years ago
I knew I wanted to sell, but didn’t like the prospect of showings. I contacted Open Door. I had a preliminary offer that day and an acceptable final offer within a few days. I was then free to go on a planned trip and scheduled my closing at my convenience, as well as being able to stay in the house a few extra days until I moved. Everything went as planned.
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(Tampa) - Posted 3 years ago
Thank you for supporting what we do, Robin, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 3 years ago
I had a great experience with Opendoor! The process is very transparent and efficient. If they had homes in the location I was looking to move to, I would have gone through them. Definitely a better alternative to traditional realtors.
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(Tampa) - Posted 3 years ago
We are very happy to hear this, Amanda! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Overall it was a really great experience. The only reason not 5 stars is the title company they used were very slow at responding to questions or giving updates. But otherwise, our Opendoor representative, Anthony King, was quick to find answers and assisted us from start to finish.
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(Houston) - Posted 3 years ago
Hi Amanda, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
First of all apologies for any typos, I am doing this on my phone. We had a great experience working with opendoor, no surprises which is rare if not impossible. The information I got on the very first day is exactly how it went on the last day. Here’s how it went.: It was about couple of months back that I learned my job is going remote, so we decided to move back to the west coast to be with the family. I checked opendoor online and provided some info, they got back to me with a quote that was fair market value and I accepted. Got a call from their agent Kendra, she was very professional and took her time to explain me the entire process. No gimmicks, no pressure, no selling, she explained in very simple and clear terms of the amount they offered, cost of transaction, repair estimates and the steps involved, which was all fair and in line with my expectation. What sold me was when she mentioned that I get to choose my closing date and there is flexibility with that. We knew we are moving but had no idea on exact date that would happen, plus because of our family situation we couldn’t take care of repairs. I explained our situation to Kendra and she advised me not to do any repairs and that they would buy as is, which was a huge relief. Since that day everything went as expected, except we had to move the closing date once because of family emergency. I texted Kendra to push the closing by 10 days and she took care of it. We closed at 5 pm on the scheduled day, money in bank the very next day. They also have option for late checkout which helped us with our move, I would strongly suggest to learn about it. This is our second home we sold, the first one was conventional sale about a few years back and that was a nightmare. My impression of opendoor is that it is an ethical tech company that i would compare to the likes of Uber and Airbnb, a genuine business model which disrupts the conversational painful and unpredictable aspect of home buying and selling and delivers an experience which puts you in control. We are so pleased with how things went that we have been recommending opendoor to all our friends and family.
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(Kansas_city) - Posted 3 years ago
Thank you very much for sharing your story, Bhavishya! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Offered to purchase my home for less that value and wanted me to pay $9k in repairs and pay 5% fee. It would be better to list my home! No deal! I can’t give you equity and pay for repairs!
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Posted 3 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 3 years ago
It was easy for me to move and not worry about repairs, painting, I feel ya'll made it easier for me and not worry about different things. Yes, I will tell others about your company.
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Posted 3 years ago
Thanks for spreading the word about Opendoor, Sandra, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 3 years ago
Opendoor is rated 4.4 based on 3,417 reviews