Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,418 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Opendoor sale experience was, as advertised, quite free of hassles. My sale was complicated by the fact that the house was titled under two sub-trusts of a family trust. This led to some glitches in the final document signings. Also, the escrow company failed at first to get all of the HOA docs, and that held up the closing for a day. My only recommendation for improvement is to give the seller weekly updates on how the closing process is proceeding. Otherwise, I feel quite well satisfied with the Opendoor process. The original offer was honest and its promise was fulfilled.”

Helpful Report

Posted 3 years ago

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. It would really help us if you could send an email with the details of your experience, your property address, and your name to resolution@opendoor.com, so we can look into this. Thank you very much for your support, Ted, and have a wonderful day!

Posted 3 years ago

“Everything was so easy from beginning to end! Great communication from opendoor and closing was a breeze! Will recommend to everyone!”

Helpful Report

Posted 3 years ago

That’s amazing to hear, Andrea! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 3 years ago

“A true stress free customer focused business model. Process was very straightforward and the offer was competitive. Closing was timely with no hassle throughout the entire process. Highly recommend as an alternative to conventional methods.”

Helpful Report

(Houston) - Posted 3 years ago

We are very happy to hear this, Olasimbo! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“The experience was fast, easy and Opendoor did what they said they would.”

Helpful Report

(Greensboro_nc) - Posted 3 years ago

Hi Thomas, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“Trying to buy from the is horrendous. The houses are self tour and you use the app to gain access. Most of the time the app doesn’t work and I have to call customer care to see the house. It’s typically a 30 minute wait to speak with someone. So I now basically expect to show up, not get the code from the app and spend 30 minutes on the phone so I can view the house. Some of the houses we looked at had been in the market for months. Scheduled one showing in the evening and the lights didn’t work. Used my cellphone flashlight to check out most of the house. A few rooms had lights but most didn’t. Guessing the breaker tripped. Also one had the beginnings of a hornets nest.”

Helpful Report

Posted 3 years ago

Stacy, thanks for taking the time to share your feedback with us. Could you please email resolution@opendoor.com with your name, property address, and experience details? We will review and get back to you.

Posted 3 years ago

“My wife and I were initially skeptical of the very fair offer we received from OpenDoor but are now so glad we accepted their offer. Everything about the experience was exceptional and we could not be happier. Imagine the ability to push your close out for months, not having to deal with Real Estate agents (some who have never seen) entering your home with more unknown faces and closing escrow easier and faster than you could imagine. The hardest part for you (besides clearing the house) will be to reach out to OpenDoor and give them a no obligation quote on your home. You will not be disappointed”

Helpful Report

(Los_angeles) - Posted 3 years ago

Paul, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Our experience with Opendoor was phenomenal. The process was extremely easy, the offer on our house was fair, and they were very responsive in answering questions along the way. Being able to stay in our house for 6 days after closing allowed us to spend Thanksgiving with our family before making our move north. We couldn’t be happier!! Thank you, to all of the staff at Opendoor!!”

Helpful Report

(Orlando) - Posted 3 years ago

We are very happy to hear this, Albert! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Opendoor was helpful and supportive all throughout the process of selling my home. Thank you very much.”

Helpful Report

Posted 3 years ago

Thanks for spreading the word about Opendoor, Debbie, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“We sold our home to Opendoor and it was the best experience that we have had in selling a home. Everything was straight forward and the communication was great.”

Helpful Report

Posted 3 years ago

We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“A bumpy ride, but they will help and explained the situation very clear and help you through most the process. Even through I have not close my yet, but with the help from Katrina (Opendoor’s agent). I have confidence that she will help me get through and buy the house I want.”

Helpful Report

Posted 3 years ago

Thank you for supporting what we do, Alan, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Pro: touring a home is so easy! Cons: homes are listed deceptively with inaccurate information (such as amount of bedrooms!), lot size, public sewer when it has a septic tank, etc. These deceptions can determine list prices in appraisals which is essentially robbing buyers of the actual fair market value of the home. I do not trust opendoor listings and encourage buyers to do their homework before putting an offer in on an opendoor home. Realtors operating on this system have only this listing information to go on and will negotiate according to what is entered in their system. They do not actually know the house they are attempting to sell. Check comps in the area for similar floorplans. A bedroom must have a window and a closet or it is only a bonus room. Check gas, septic, plumbing, roof line, evidence of rodents, insulation, etc. VERY IMPORTANT: check for polybutylene plumbing lines. Opendoor will lie. They get a star because of the ease of touring homes.”

Helpful Report

Posted 3 years ago

We want each of our customers to have an excellent Opendoor experience. Can you please send your name, property address, and additional details to resolution@opendoor.com? We look forward to hearing from you.

Posted 3 years ago

“About a week ago, I received an estimated offer letter for my home from Opendoor. Prior to this communication, I had never heard them. The offer range seemed reasonable, so I started the process of inquiring further. Upon going to their website and entering several preliminary questions, I was told Opendoor was not in my area yet and therefore they would not make an offer on my home. So I ask, why send me a letter in the first place? I assumed it had to be some kind of marketing research to see interest in new areas. I call it false advertising and a waste of my time. You can't send a letter saying you're going to make an offer-and then say, "Oh, sorry, not in your area so disregard our letter!" That's deception and I would think borderline illegal. Point being, after this experience, I don't trust this company. If there initial letter is misleading and deceitful, imagine what selling your house through them will entail? By the way, I think it's also telling that before I wrote this review, I emailed Opendoor and asked that they contact me to explain why they sent such a misleading letter. I also said if they didn't respond, I would write a poor review. Well, my email went without a response... and so you see this review. My advice, stay away from this company!”

Helpful Report

Posted 3 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 3 years ago

“Very easy and pleasing experience.”

Helpful Report

(Phoenix) - Posted 3 years ago

Hi Harold, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“We sold our first home to Opendoor. As second-time homebuyers, we had some things to learn and realized very quickly that the process would be much harder than our first home purchase (when moving out of Mom's house - with no real deadlines). It's as if Opendoor researched and learned all of the pain points of buying and selling a home... then removed them one by one. Was it perfect execution every single minute? Not exactly, but they had helpful staff ready to answer my questions at any moment, and how I liked to connect (sometimes by email, sometimes by text, and sometimes by phone). Also, I bought a new construction home, but with supply chain and manpower issues throughout the industry, I could not get the builder to lock in a move-in date for the longest time - Opendoor had an answer for that too, and offered us an extended flexible close date - and true to their word, when my new builder gave me less than 3 weeks notice, Opendoor and their affiliate network got it done! In the future, I may not always sell my home to Opendoor, but I don't think I would ever sell my home without soliciting an offer from them first.”

Helpful Report

(Los_angeles) - Posted 3 years ago

Thank you for supporting what we do, Eddie, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I would recommend Opendoor to anyone. They made the process so simple for me, and they offered me way more than I feel my home was worth.”

Helpful Report

(Dallas) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Asia, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Selling my house with Opendoor worked out great for me. Knowing the price I was going to get enabled me to shop around for my next house. Then, when my new home was delayed by “supply chain” issues, Opendoor allowed me roll my closing date twice so that everything lined up perfectly. All steps in the process from initial offer through checkout were very efficient. I would sell again using Opendoor.”

Helpful Report

(Sacramento) - Posted 3 years ago

David, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“The whole process was very easy. A little too easy it seemed. I actually started thinking "I hope this is not a scam" it was so easy. I made an inquiry to Opendoor. They did the video walk through and picked a closing date, a day later they had someone do an exterior inspection and gave me an updated offer and 27 days later my house was sold and funds were in my account. I defineatly recommend using Opendoor for a Home sale. Thank You Opendoor.”

Helpful Report

(Sacramento) - Posted 3 years ago

Hi Scott, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“So easy and fast. Fair price and they worked with you the whole process.”

Helpful Report

(Charlotte) - Posted 3 years ago

Thank you for supporting what we do, Michael, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I was skeptical about selling through Opendoor at first but I am very satisfied that I did. It was a very smooth process, the representatives were very friendly and easy to work with. The process was mostly all online which made it very convenient. I do not live near the rental property which I sold and going through Opendoor made it quick and easy to sell. I received my portion of funds the next day after closing.”

Helpful Report

(San_antonio) - Posted 3 years ago

We are very happy to hear this, Luz! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Open door tried to low ball me on my house price. 5 bedroom 5. Bath, 4212 square feet, 3 car oversized garage 401 thousand. House 2 doors down 1000 less square feet , 2 car garage sold for 612. My house was newer bigger and more modern. My own realtor I got after the fact laughed at it. Well sold finally 2 months later 680.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback with us! A negotiation doesn’t reach a common ground every time, but we are constantly improving our services and we would like to look into this further for you. Please reach out to contact@opendoor.com with your name, property address, and the details of your experience so we can investigate this situation.

Posted 3 years ago

Opendoor is rated 4.4 based on 3,418 reviews