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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Ororo definitely came through. I ordered a heated sweater and the first one that was ‘delivered’, I did not receive. As frustrated as I was.. after speaking with customer service they generously sent out another package in which I did receive. The sweater itself is comfy and did justice for my husband who worked outdoors.
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Posted 1 year ago
Great Service and great prices
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Posted 1 year ago
we love our vests.
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Posted 1 year ago
I apologize but I cannot write a review. The product I brought I sent to my brother and he retunred it as he did not wish it. I acquired your name from I man I worked with. What I can say was that it was very easy dealing with you on the return. I sent you an email about the item. Shortly after I received the return info. My brother put the item in the mail. The next day I received an acknowledgement that you had received it and the following day you informed me it had been credited to my account. Thank you! If I ever have a reason to buy this product again ororo will be teh company I go to.
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Posted 1 year ago
The quality of the jacket is amazing. The jacket is warm without the heating. The jacket is a great motivator to walk my dog on very cold mornings. Personally I think the neck area is too hot, especially if you don't have a scarf or something protecting the neck area. I'd love/prefer the pockets to be warmer.
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Posted 1 year ago
I recieved their jacket for Christmas, though it was defective. I was able to exchange it without any problems. Their customer service was great! And their heated Jacket is A-mazing!!! Just need a backup battery! 😊
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Posted 1 year ago
Great product Keeps me warm in the winter months I absolutely love it
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Posted 1 year ago
I have both the heated vest and clocks. They're really comfortable and warm
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Posted 1 year ago
Comfortable, heats up quickly, and comfortable, appears well made. Low setting doesn't add much, battery does add some weight when putting on, but not that noticeble once wearing. Would be nice if the outside pockets had zippers to close.
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Posted 1 year ago
I love them, easy to use, good battery life and most importantly they keep my fingers comfortable
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Posted 1 year ago
Love it! Just the right amount of warmth.
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Posted 1 year ago
These gloves keep my hands warm. I just don’t like the split inside the gloves, very uncomfortable. I think one part of the glove is for the index finger and the other part is for the rest the fingers. Very awkward. I recommend them if the inside doesn’t bother you. I just need to get used to it.
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Posted 1 year ago
The gloves were very long behind the wrist which is annoying but okay. they're incredibly expensive & simply don't work. They give off the tinest bit of heat. Not worth the $$ . The quality material and construction are there just not the technology. Sorry to say. We returned them.
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
This is my favorite vest and mittens. I have tried others and this is the best. Customer service is attentive and timely. I wear the vest and mittens for skiing and I also wear the vest around the house when I feel chilled. I have recommended both to many friends and strangers who see me wearing them.
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Posted 1 year ago
Ordered two vests as gifts for Christmas, had to exchange one for a different size. Process was very easy and then new product was delivered very quickly. And the owners of the vests LOVE them.
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Posted 1 year ago
I've been looking for a quality heated vest that is cut and styled for a woman for a few years. Everything coming out of West is cheap and cut for someone with no hips. Hooray
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Posted 1 year ago
The heated vest and blanket from Ororo have been tremendously helpful in keeping me warm for 2 winters. My children really knew what I needed for joint and muscle comfort when they chose these aforementioned under the Christmas tree! I sent one to a sister to help her through the chill of a basement apartment.
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Posted 1 year ago
Coat first true to size. Bought a larger one but had to exchange for my normal size. Quick and easy exchange. Fits great and keeps me warm.
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Posted 1 year ago
so I originally bought the jacket in a size small because I went off of their sizing guide and unless you want to wear the jacket with nothing else underneath the small fits. but even having a thin t-shirt on I had a hard time moving. Customer service is great. they exchanged my small for a medium and I love love love, love my new jacket! The battery works fantastic. it keeps me warm. when my hands go in the pocket it warms up my hands. I love the low medium in high settings. I will be purchasing the vest next! I am hoping the size the socks smaller because the reviews on the socks I hear run big so I'm hoping they fix that because after the vest I want to buy the heated socks! I love this jacket.
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Posted 1 year ago
Amazing,keep you warm and I would recommend Any one to buy it …. Fits perfect under neath your shirt and hoodie … what a great product
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews