ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,211 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was messed up. I ordered 2 scarf's and was only sent one! However, Ororo charged for 2. Upon calling, I got a person who spoke little English and did not thoroughly comprehend my issue. Once my order was located I had to jump through hoops to get my order resent!”

Helpful Report

Posted 1 year ago

Hi Keith, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“The vest arrived on time, fit and definitely works well. It would be nice if the price were lower and thus more affordable for multiple pieces.”

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Posted 1 year ago

“The garment feels very high-quality, but I did notice when I’m outside on cold & windy days I can feel the cold air on a spot or two of each arm of the sweatshirt along the seams. This really limits when the sweatshirt. Disappointed”

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Posted 1 year ago

“Perfection. Thin and light but the warmest best I’ve ever worn. Born and raised on a dairy farm. I would trust this vest out in the fields no problem!”

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Posted 1 year ago

“Ororo stood by their product and replaced my vest when it stopped working. I was/am impressed, and I love my Ororo gear!”

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Posted 1 year ago

“Ordering and shipping all done professionally.”

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Posted 1 year ago

“The jacket fit perfect and the customer service was amazing”

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Posted 1 year ago

“Wife is thrilled”

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Posted 1 year ago

“Great vest. Like the 3 levels of heat output. Quality material and looks good as well.”

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Posted 1 year ago

“Fit was great and heats well.”

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Posted 1 year ago

“Awesome. keeps me warm. I love my vest and I love finding sale items , I even got a zippered sweatshirt. Thanks”

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Posted 1 year ago

“Quality product. Solved a problem for me. I have Reynauds where my fingers turn purple when my core gets a chill. Surprised with how long the battery lasts.”

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Posted 1 year ago

“My wife and I are thrilled with our Ororo vests. Our daughter-in-law showed us hers. She's a night shift nurse at a hospital and her vest keeps her cozy warm at work. Our plan was to use these on our Alaska vacation, hikes and camping, but we find them on us all the time to keep away the cooler days and evenings at home. If you're reading this, buy one it's worth it!! Thanks for a great product! Dan”

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Posted 1 year ago

“I needed a new battery for an old ororo vest. Contacting customer service was easy. Harold (hopefully that's right)...was very helpful, explained about the proper battery and explained that it would be refundable if it did not work out. The battery came in a short time and works great!”

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Posted 1 year ago

“Long time customer of Ororo. Have a number of clothing pieces…. Stylish, excellent quality, and warm! Love them.”

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Posted 1 year ago

“Great quality and Customer service . Easy and prompt to exchange sizes.. had lots of compliments.”

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Posted 1 year ago

“Love the heated gloves and love the option of making them warmer with 2 layers vs 1. Excellent product! Love the gloves and the vest. They are making all of the difference in the world for getting me outside and hiking/walking the dogs early in the winter. Customer service was also exceptional when I had an issue with the first pair I bought. Seamless replacement.”

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Posted 1 year ago

“My return &shipping experience was very good! Shoutout to Vinnie. He was very helpful and pleasant to work with in my recent return. I love the product!”

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Posted 1 year ago

“after receiving the correct battery pack This vest works fine and would receommend for cold mornings The heat sensors are around the waist and neck only The only comment is the battery pack is bulky and heavy to wear all day”

Helpful Report

Posted 1 year ago

Hi Grace, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Orono helped and resolved a shipment that said was delivered and wasn’t. They were very quick timely from answering emails and sending a replacement. Extremely satisfied and highly recommended the product and service”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 3,211 reviews