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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
we charged the batery, plugged it in and nothing warmed up. DOA
Helpful Report
Posted 1 year ago
Hi Rick, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
I haven't worn it yet ....
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Posted 1 year ago
A Great Product from Great People.
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Posted 1 year ago
Enjoying my vest, and even ordered a second Mini battery to accompany it. Looking forward to purchasing more items in the near future.
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Posted 1 year ago
Bought the Hunting Jacket, it keeps me warm and is light enough so it dosent interfere with me shouldering gun for the goose and duck shot. The vest is great for keeping warm while doing yard chores and walking the dogs.
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Posted 1 year ago
I bought this product for my GF. When I needed to change the size of the item, the return/exchange was super easy!! We live in Bozeman, Montana, where the weather is always chilly in winter. She loves the vest!! Now, she can "chill" without freezing!! The heated pockets are her fave! Thank you, Ororo!!!
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Posted 1 year ago
Bought these with hopes that they'd be awesome. They weren't. I returned them. First of all, their sizes are all wrong on the website. I normally wear an XL glove, but per the website, I should be a medium. I bought a large, but they were still too small. The glasgow liners are not the same as the pictures on the website. The finger pads are cheap glue on pads that I'm confident won't stay on for long.
Helpful Report
Posted 1 year ago
Hi Daniel, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Love my vest! I’m husky instructor in Minnesota and it has kept me warm all season!
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Posted 1 year ago
wife loves the vest
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Posted 1 year ago
Buyer Beware! The construction, quality, and customer service of these products is terrible. After wearing this garment for ~1-2 times per week for the past 3.5 months, the seams have begun to unravel. When I reached out to customer service, I was told that the warranty doesn’t cover “wear and tear.” A seam unraveling in a new garment is not wear and tear.
Helpful Report
Posted 1 year ago
Hi Katie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
Amazing, customer service.
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Posted 1 year ago
Love it! Repeat buyer!!
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Posted 1 year ago
Impressive communication system and very prompt service. Wife loves the vest.
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Posted 1 year ago
I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.
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Posted 1 year ago
Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath
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Posted 1 year ago
Love the vest but it doesn’t seem to be as warm as my original black down vest ?
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Posted 1 year ago
I love my Ororo stuff! I’ve had my vest for, I think, 4 years now and works just as good. I have purchased or have received as gifts, many more items and I love them all. Customer service was outstanding as well.
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Posted 1 year ago
Love the product.
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Posted 1 year ago
My girlfriend bought me an Ororo jacket for Christmas this year. I love it! I live in Minnesota and we get some of the coldest weather around. I wear my jacket for removing snow to going grocery shopping. I would highly recommend this product to anyone.
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Posted 1 year ago
I purchased the Parker jacket and when o received it the battery would not hold a charge so I videoed it plugged in and they send me a replacement which still does not hold a charge. I would not recommend this brand when there are so many others that work
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Posted 1 year ago
Hi Robin, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews