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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Great product, can adjust warmth to activity and outside temps with good fit and looks. In addition the customer service was excellent. Had to return due to size being too large and could not have been easier.
Helpful Report
Posted 1 year ago
Love my new heated jacket! It’s so nice not to have to layer up, just put on the jacket and I’m good. The jacket is light weight and comfortable and keeps me very warm in cold weather. I live on a ranch and this jacket is now an essential part of my wardrobe. I will be purchasing a heated vest next! Jacket is well made and runs true to size.
Helpful Report
Posted 1 year ago
Four stars, but do read on for the why. First, thank you for a product that keeps these six decade old hands from being frozen while snow skiing. I used them inside new Hestra gloves and while I won't say my hands were toasty, they were warm enough for skiing in the intermountain west where I live, and where skiing temps this time of the year run from single digits to the mid twenties. For this I would recommend them with a few caveats. The days I've used them started around 5 degrees and warmed to around 15 in the afternoon, for context. The battery pack sits inside the wrist and while that doesn't impede a pole plant, it did mean the gauntlet on the outer glove was very stretched and not easily pulled over the outer layer and the battery pouch. Also, it meant that I unknowingly changed the temperature setting several times. I will watch more closely in the future to avoid closing the coat cuff on the selector button. Other than those two items, the liner performed acceptably. My suggestion to ORORO would be to offer a slimmer battery pack with a reduced life, I believe this would be accepted. These could be easily switched out mid-day and then recommend moving the temperature controller to the back of hand to improve accessibility and away from outer wear cuff closure. Nevertheless, I would recommend the ORORO heated glove liners to keep those cold clear days on the skiing calendar.
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Posted 1 year ago
I bought my wife a heated jacket. When I saw how well it worked I bought a heated vest and heated gloves. I mainly use it for shoe shoeing. They work great. the coldest I have used them in is 20 degrees.
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Posted 1 year ago
Very helpful customer service. Vest works well. I wish they included the charging block as it is specific. I had to order one after delivery of the vest.
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Posted 1 year ago
Wife loves these gloves! What else is there to say?
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Posted 1 year ago
I have written to you twice to say when I received my jacket there was no battery pack with it - please advise
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We are sorry if you didn't receive the battery pack. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
I should have purchased my vest years ago, love it! It’s like being in a nice warm room, heat is evenly distributed. Bless those pocket warmers.
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Posted 1 year ago
Outstanding quality and performance of your products. Very comfortable. Easy upkeep.
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Posted 1 year ago
I think the vest is going to be perfect for cold ,spring weather. Currently using an Orono coat for winter cold.
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Posted 1 year ago
The vest is thick and warm even when the heating elements are not turned on. I usually keep it on the low or medium setting while at my desk at work and it keeps me plenty warm in the freezing basement of the building.
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Posted 1 year ago
I wish the battery lasted a bit longer
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Posted 1 year ago
I love my heated vest!
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Posted 1 year ago
The Perfect vest for winter & fall seasons I've ever owned ! Me and my friends love this vest ! We wear it when we play pickle ball! And looks fashionable too !
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Posted 1 year ago
Very disappointed. The battery keeps turning off. Doesn't stay hot long enough
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Posted 1 year ago
keeps me nice and warm like my jacket
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Posted 1 year ago
I love my vest and jacket, but I can’t get the wrinkles out of the gray jacket? Any suggestions
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Posted 1 year ago
I recieved your heated gloves the other day Tried them yesterday outside. My finger tips did not seem to get warm, not happy about that. Will try again this weekend since we are getting a big snorm storm. Will try the gloves again when I snow blow my driveway, will keep power set to high and hope my finger tips dont get cold!!!!!!!!
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Posted 1 year ago
Excellent customer support around a backordered item and an exchange. The support was responsive, personal, and helpful ... all the trademarks of great customer service. Kudos to Giselle!
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Posted 1 year ago
nice jacket
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews