ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,212 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed to exchange jacket for different size and type. Customer service very helpful. This is my second Ororo item and I’ve been very pleased.”

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Posted 1 year ago

“We have 4 of your heated jackets and a pair of gloves- guess your doing well👍”

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Posted 1 year ago

“JUST IN TIME FOR THE COLD...I LOVE IT! SO FAR THE CHARGE LASTS FOR QUITE AWHILE AND IT'S AWESOME TO HEAT UP IN A MATTER OF MINUTES!!”

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Posted 1 year ago

“Good overall quality but did not receive the power bank with the vest”

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Posted 1 year ago

Hi Jaspher, thank you for your review. Please allow me to explain that the item you purchased is apparel only. So it will not come with a battery pack. If you need to purchase a battery pack, please feel free to email us at support@ororowear.com.

Posted 1 year ago

“Excellent purchase for my life style.”

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Posted 1 year ago

“I have yet to receive my battery!!!”

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Posted 1 year ago

Hi Albert, thank you for your review. Please don't worry, your package is in transit and we will keep following it.

Posted 1 year ago

“Battery arrived in a timely manner, but it will not charge. This is my second dud battery. SO FRUSTRATING. Tried several cords and plugs to rule out those as the problem. I've sent an email and am waiting for a reply because I need this charged and ready to go in 5 days.”

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Posted 1 year ago

Hi Stephanie, thank you for your review. It is noticed that one of our customer service specialists has replied to your email. Please don't worry, we will try our best to help you resolve this.

Posted 1 year ago

“Love the products. Well made and keeps me warm!”

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Posted 1 year ago

“Just great very professional”

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Posted 1 year ago

“Great product good service”

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Posted 1 year ago

“It would be nice if my order shipped or i got it in a decent time.”

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Posted 1 year ago

Hi Wesley, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment for you. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“Love my vest so much I ordered one for wife. Battery not included. Paid extra for it. No charge cord included. Disappointing.”

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Posted 1 year ago

“I love my new Ororo heated vest. It is eactly what I needed to keep me warm in my house on cold snowy Colorado days without raising the thermostat. I have wanted one for a long time and finally took the plunge. So very glad I did.”

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Posted 1 year ago

“The price was 179.00, with a discount. The discount was 119.00 for the jacket - my price did not reflect this amount. Can you make the adjustment. This was a gift for my daughter in law in NJ. Elaine Gibbons”

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Posted 1 year ago

“Easy transaction. Ordered a vest online and it was delivered within a week.”

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Posted 1 year ago

“I got a vest for my bday gift. Loved it so much I’m bought one jacket for myself and gifting some apparel to my family n friends”

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Posted 1 year ago

“Wifey loves her new heated vest. Have been going through the battery pack fast enough that we ordered another. Looking at other colors now. Was a great birthday gift!”

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Posted 1 year ago

“Big fan of your products I ordered the heated socks. Came with 2 batteries as a promotion. Received the batteries have not received the socks.”

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Posted 1 year ago

Hi Mark, thank you for your review. Please allow us to explain that your package has been shipped in two packages. The socks are in transit and will be delivered soon. We appreciate your understanding and patience in this matter. If you have any other questions, feel free to drop us a message at support@ororowear.com.

Posted 1 year ago

“it was easy to find what I needed”

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Posted 1 year ago

“I was amazed at how little the woman I spoke to knew about your products. She was completely ignorant about the batteries.”

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Posted 1 year ago

Hi Steven, I am sorry to know our phone service does not meet your expectations. If you have any questions about batteries, welcome to drop us email at support@ororowear.com. Our product specialist will try our best to assist you further.

Posted 1 year ago

ororowear.com is rated 4.2 based on 3,212 reviews