Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Very good & nice
Helpful Report
Posted 1 year ago
I like your products. Improvements should be made to your ordering system though. I accidentally ordered an extra battery. I had put a battery in the cart then realized I hadn't signed into my account. So I left the page and signed in and put another battery in the cart. I wasn't able to go back and correct the order. I should have been able to cancel or modify the order. Now I'm getting a battery I don't need.
Helpful Report
Posted 1 year ago
Quite pleased thus far. Can't wait to wear it. Came as advertised.
Helpful Report
Posted 1 year ago
Katie was super professional and very helpful Her knowledge of the products is what made me purchase items. I will be a regular customer.
Helpful Report
Posted 1 year ago
I am a professional photographer who photographs a lot of sports. From August to Janurary I spend a LOT of time in cold hockey rinks. For the previous 10 years I've had to wear additional clothing (not very flexible) to at least not be frozen. My wife bought me the Ororo heated vest and it has been an absolute game changer. Even without it being turned on, the quality of the vest with the FELLEX insulation is top notch at retaining the body heat. The vest heating is very efficient and in conjunction with the FELLEX insulation, I typically only have to have the power turned on to low. At some point I would like to get the had warmer and pants to test. I would, and have recommended this to all my friends and I know many of them have become happy Ororo owners as well.
Helpful Report
Posted 1 year ago
Some of the best outdoor gear I have purchased. Quality is great and customer service has been exceptional.
Helpful Report
Posted 1 year ago
I have a vest that is great. it's warm on it's own and very cozy when it's on. if youre only using it when youre chilly the battery can last all day, but it really depends on your temp setting. I like the size and placement of the pockets. In the next design iteration, it would be nice to have a haptic indication for what mode youre on. or move the light to the bottom of the vest or the inside of the collar. As it is now, the light is hard for the person wearing it to see and way too obvious for everyone else. You draw a lot of (unwanted, in my case) attention when the vest is on.
Helpful Report
Posted 1 year ago
My wife has two vests and multiple batteries all have worked great. One vest started having problems, emailed Ororo they asked a few questions and got us taken car of right,quick and in a hurry. Thanks team.
Helpful Report
Posted 1 year ago
I love my heated vest from your company which had been a gift last Christmas. I ordered a heated hoodie from you for my oldest grandson and my son in law for this Christmas. You offered me 30% off with a code that didn't work. Neither did the code for an extra $10 off. Very disappointed
Helpful Report
Posted 1 year ago
Easy to order..Good price
Helpful Report
Posted 1 year ago
Shopping online and quick follow up emails regarding the status of my order and when my product would arrive was exceptional. I would definitely order again.
Helpful Report
Posted 1 year ago
I orderd a ORORO Mens 2xl Black FLEECE VEST Item number 2104-031-0107-OP. Instead the ORORO Warehouse sent me a Mens 2xl Black padded vest Item Number 2104-021-0107. Someone in the warehouse messed up. I want the vest that I ordered sent to me in exchange for the warehouse messed up.
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We are sorry if you received the wrong item. Please feel free to contact our support team at support@ororowear.com so that we can help you with the exchange process.
Posted 1 year ago
I trust ORORO wear. I found you 2 years ago and can't live without, not another winter. I'm a mail carrier and you saved me. I love my vest
Helpful Report
Posted 1 year ago
Your products are phenomenal! I am now comfortable when working outdoor. Thank you.
Helpful Report
Posted 1 year ago
The quality and look is great but the sizing is off. The medium is way too big for my frame even though that is what was recommended. :(
Helpful Report
Posted 1 year ago
Ororo is amazing from start to finish. From placing to the moment i have received my products this is a company that surpasses expectations. And the quality of every product I purchased is impeccable.
Helpful Report
Posted 1 year ago
We love your products and have ordered from you several times in the past. The only room for improvement on our end is consider having more ties to Alaska. It’s a pain to have things shipped to family in Pennsylvania and have them hold it until we come home because your company doesn’t ship to Alaska (arguably where people could use your products more).
Helpful Report
Posted 1 year ago
Hi Jack, thank you for your review. We will forward your feedback to our team for improvements. And we can ship the package to Alaska at this time. If you need any further help, welcome to email us at ororowear@support.com.
Posted 1 year ago
The jacket I purchased was a gift she loved it
Helpful Report
Posted 1 year ago
The customer service woman I dealt with was very very helpful and friendly.
Helpful Report
Posted 1 year ago
Very great service and very helpful. Very satisfied. Great products.πŸ‘πŸ‘
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews