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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I am not sure about these gloves. They do heat and I think they would keep my hands warm. They are rather bulky and the pocket for the battery is not large enough to hold the battery with the wires and zip it closed. I will try them for a a bit but, I think I will return them. I would never be able to use the outer gloves. They are so bulky/thick that I cannot bend my fingers. Don't know about them. I have an Ororo heated vest which I love.
Helpful Report
Posted 1 year ago
Hi Esther, thank you for leaving your feedback. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance with return.
Posted 1 year ago
Once the order was placed it was almost immediately shipped and received two days later! Easy, easy, easy!
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Posted 1 year ago
Everything is good so far
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Posted 1 year ago
The socks are a bit overpriced ($100+) in my opinion, but ive ordred the vest before and it was outstanding in workmanship and functionaliity. I have no doubt the new upgraded Tahoe socks 4.0 will perform as well. Kelsy, who I communicated with throught the purchasse, was outsatnding as well and represented the company as a true diplomat. Overall the products are high quality.
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Posted 1 year ago
I did not get my package
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Posted 1 year ago
Hi Patrick, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
I’m waiting
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Posted 1 year ago
Hi James, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
Haven't received the items yet. With how much products cost you would think it would be shipped better. The tracking hasn't worked, keeps telling me the label has been made, and it has been over a week. I was looking so forward to getting my items I purchased, but now I am frustrated. Spending $379 and poor shipping has me thinking twice about ordering again. Hopefully when I finally receive the items I will love them. If not, they will be going back.
Helpful Report
Posted 1 year ago
Hi Anna, thank you for your review. We have forwarded your review to our team and one of our customer service specialists will get in touch with you as soon as possible. Please don't worry, we will try our best to help you resolve this.
Posted 1 year ago
While the written refund policy dictates items be unworn and in new condition I purchased an open package item that was worn and defective. It was missing tags, smelled like cologne, had trash in the pockets, and the zipper was broken. I feel misled as to what open package items were.
Helpful Report
Posted 1 year ago
Hi Micheal, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and please don't worry, we will try our best to help you resolve this.
Posted 1 year ago
Without the heaters on the vest is toasty. Love it!
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Posted 1 year ago
Site was easy to navigate and place order! My daughter has a vest, my husband a vest and now my son in law has the hoodie. Wisconsin and Colorado are the perfect temp for these.
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Posted 1 year ago
It's not cold enough yet but so looking forward to being warm this winter.
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Posted 1 year ago
Happy with the product and easy to order,thank you very much
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Posted 1 year ago
I can't provide a review yet. You kinda jumped the shark a little. I just ordered 2-3 days ago. I don't even have the product. I suggest you send this out after your product is delivered to the customer and then seek a review. Best, N. Hockett.
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Posted 1 year ago
Hi Nathan, thank you for your review. And I apologize for asking for a review before delivery. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
Web site was very easy to use. My order should arrive tomorrow Friday. Hoping everything works. This is my second vest ordered from Ororo..will update once the vest arrives. Can not answer all questions as I said product has not arrt.
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Posted 1 year ago
Very satisfied with customer service representative Vinnie!!! Thank you for your help!!!
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Posted 1 year ago
I received my items yesterday, I am surprised at the wonderful quality of the items, and I ordered them slightly larger so I could layer up - perfect fit!
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Posted 1 year ago
Superior service! Amazing customer service. Everyone has been very kind and caring.
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Posted 1 year ago
Let me get my order before I rate. I do know you need to give more info in your ad about the battery and charging .
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Posted 1 year ago
Hi Steve, thank you for your advice. We have forwarded your advice to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
Love your products! From someone who is always cold!
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Posted 1 year ago
Appreciate the quick delivery.
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews