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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Asked me to sign up for emails and I would receive $50 off. I signed up and then the $50 discount would not work. Ordered the vest anyway but will definitely send back if not top quality. Super disappointed in the website. Seems as his is just something to bait you into signing up and never intended to be used
Helpful Report
Posted 1 year ago
Hi Joe, thank you for your review. It is noticed that the item you ordered is an on-sale product. I apologize but our discounts are not stackable. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Quality item. I enjoy wearing it
Helpful Report
Posted 1 year ago
I ordered these ororo heated gloves due to the good reviews. I needed them for a trip to Alaska because I have sever Raynoids. Two days after receiving them, I charged the batteries and tested them. I was shocked that on high the palm of the hands only got slightly warm and the fingers did not warm up at all. Due to it being a weekend, I could not get ahold of customer service on the phone and I was leaving for my trip early Monday morning. Therefore, I emailed the company my concern, but never heard back. I am back from my trip over 3 weeks later. I know my concern was received by the company, because I received a confirmation email. I live on medical disabily. I needed these heated gloves to work to protect my fingers. Being disabled I don't have money to spare on faulty product. Buyer beware. If the company works with me, I will update this review
Helpful Report
Posted 1 year ago
Hi Andrea, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.
Posted 1 year ago
Awesome product great service
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Posted 1 year ago
Product heats up quickly
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Posted 1 year ago
Perfect for those cold morning dog walks
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Posted 1 year ago
I simply cannot live without my Ororo heated vests! I am cold ALL the time - even much of the summer in air conditioned living arrangements. What started out as a 'cool' gift from a sympathetic daughter has turned into a collection of Ororo heated vests. I have multiple batteries I keep fully charged at all times. The fact that your outlet store had them on a good sale without a battery was a big plus so I could add to my collection. My only wish is that they came collarless as the collar gets tucked in due to my stature.
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Posted 1 year ago
It's a nice vest, but sizes are a little smaller then advertised, I ordered a 3XL and it was a little snug on me. Was a bit concerned it didn't heat in the pockets, and the back only up towards the shoulder's.The heat would have been better around the kidney area, if you keep the kidneys warm you'll stay warm. This is an ok vest, but still looking for a better heated vest and also a larger battery pack. JERRY.
Helpful Report
Posted 1 year ago
Hi Jerry, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
cant not return or exchange if you buy an open box the quality is okay shipping is good
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Posted 1 year ago
We really enjoy your heated apparel. I must share that I am disappointed in your outlet warranties on out of box apparel. 6 month warranty on the normal 3 year warranty is disappointing. If you have confidence in the existing quality of the product, the warranty should reflect that. If you are going to charge almost half of the full price, the warranty should be at least half of the full price warrant, not 1/5. thank you for hearing my concern.
Helpful Report
Posted 1 year ago
Hello Hollis, thank you for your review. We will forward your feedback to our team for improvements. If you need any further help, welcome to email us at support@ororowear.com.
Posted 1 year ago
Don't know anything about this purchase. I didn't buy anything
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Posted 1 year ago
I have not yet tried the product as it was 80 today. Heated vest for golf hopefully. Service was excellent and the product look to be of good quality.
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Posted 1 year ago
Love my first Ororo!!!
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Posted 1 year ago
I recently purchesed the golf vest in size large. Sorry to say it is too large as I wanted to use it more as a base layer. Did not return as tags had been removed. Did enter a second order for a Medium Vest in hopes it meets my needs. Overall, quite happy and look forward to using the vest this winter.
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Posted 1 year ago
Love ororowear! Products are fabulous and sales are even better. Fast delivery and great communication.
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Posted 1 year ago
Ororo's customer service team couldn't be more accommodating. We have many of their heated outerwear products and couldn't be more pleased!
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Posted 1 year ago
Quick and easy. I received it the next day.
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Posted 1 year ago
product as advertized
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Posted 1 year ago
I was not happy with the shopping experience. Remember I passed the order button and paid for the product. I noticed that I had ordered the wrong size. I wanted an extra large but ordered an extra small. You never responded or corrected my order as requested. Also no phone number to call.
Helpful Report
Posted 1 year ago
Hi Robert, thank you for your review and I apologize for the unhappy shopping experience. But upon checking, we can't find any emails that were sent to us under your name. Our customer service representative will reach out to you to provide further assistance and we will keep following up until all is set. And if you need a phone call, our phone number is 1 (702) 751-7639.
Posted 1 year ago
I like the quality of material and feel. I bought large and wear size 10 and am 5ft 7. I like the little extr room it gives me. I tried 3 other coats they were all snug fit at size large and were either heavy or cheaply made. Am anxious to try coat. Also wanted coated to fall at lower hip level for warmth
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews