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ororowear.com Reviews

4.2 Rating 3,421 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,421 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“My experience with Ororowear.com was pretty good overall. The leggings are comfy, fit well, and look just like the photos. Shipping took a little longer than I hoped, and one seam could’ve been stitched a bit better, but nothing major. Would definitely buy from them again.”
Helpful Report
Posted 1 year ago
Hi Evie, thank you for sharing your experience! We're thrilled to hear that you find the leggings comfy and fitting well. We appreciate your feedback regarding the shipping time and the seam quality, and we’ll certainly take that into consideration. We're glad to know you'd think of us again for future purchases!
Posted 1 year ago
“Hello, The wrong item was shipped. After notifying you, the correct item was shipped and delivered yesterday. Please have a real human call me to help me use a 10$ cupon and my "Heated Credit Points". I will use these toward purchase of the wrong item. An AI generated email will not be acceptable. Review my previous emails before calling me. Thank you for your assistance. Alan Cell:585.472.4720”
Helpful Report
Posted 1 year ago
Hi Alan. We’re very sorry for the inconvenience caused by the incorrect item being shipped and for any frustration along the way. Our customer service team has already reached out to you by email a few days ago but hasn't yet received a response. We completely understand your request to speak with a real person, and we will arrange for our colleague to give you a call to assist you. Thank you again for your understanding — we’ll make sure this is taken care of for you.
Posted 1 year ago
“This 2025 model is a lot more comfortable compare to the previous model sold on Amazon. Very toasty. Wish the battery is a little lighter, but that's just the limitation of today's technology.”
Helpful Report
Posted 1 year ago
“Very good Quality. Perfect fit. True to size.”
Helpful Report
Posted 1 year ago
“Very happy with my Ororo heated jacket and now my sleeveless one..... Not able to live without one. Thank you Joan Ireland”
Helpful Report
Posted 1 year ago
“Still waiting for a cold winter day to really test out the warmth. But the socks and jacket are comfortable.”
Helpful Report
Posted 1 year ago
“Love the Ororo products!! Excellant quality. We are repeat customers. Wish they made the heated jeans for ladies. I'm so envious of my husband's pants!”
Helpful Report
Posted 1 year ago
“Ordered the heated yellow jacket size 2xl in women’s very disappointing when I tried on for it to feel like I was wearing a medium to small and couldn’t zip up. Had to send it back.”
Helpful Report
Posted 1 year ago
Hi there, thank you for sharing your feedback, and we’re sorry to hear the fit didn’t meet your expectations. We truly appreciate you taking the time to let us know. Your feedback is valuable and will be shared with our product team as we continue working to expand our size range and ensure a better fit for more customers. Thank you again for giving ororo a try.
Posted 1 year ago
“I was disappointed that there was no gift options on your website. I also found it very discouraging that right after I made my purchase it went in sale for $50.00 less.”
Helpful Report
Posted 1 year ago
Hi Edythe, thank you for sharing your feedback with us. We’re sorry to hear about your disappointment regarding the lack of gift options — this is a helpful suggestion, and we’ll certainly share it with our team as we explore ways to improve the shopping experience. As for pricing, our website does feature promotions from time to time, which can vary depending on the event or season. We understand how that can feel frustrating, and we truly appreciate your understanding and continued support. If there’s anything else we can help with, please feel free to reach out.
Posted 1 year ago
“Stood behind their product. Took some wrangling. No repairs? Welcome to the 21st Century. Buy from them. Lessened learned.”
Helpful Report
Posted 1 year ago
“Perfect for my neck & back!! The heat in the pockets are bonus”
Helpful Report
Posted 1 year ago
“New battery Last all day! With life left to go”
Helpful Report
Posted 1 year ago
“I really wish I could give a 5/5 rating. It comes sO close. The warmth of the vest is just right. The setting options are great! The zippers are smooth and work welll, and the pockets are a good depth. The missing star for me is the weight of the battery pack that pulls on the L side. That's a bummer. It's not as bad when the jacket is zipped up, but still noticeable to me. Otherwise I'm very happy with it and the warmth it provides.”
Helpful Report
Posted 1 year ago
Hi Rene, thank you for taking the time to share your thoughts! We're delighted to hear that you find the warmth of the product just right and appreciate the features. We understand your concern about the battery pack weight and appreciate your feedback. Your satisfaction means a lot to us, and we hope it continues to keep you warm for colder weather to come!
Posted 1 year ago
“Havent tried it yet Bought for a Xmas gift”
Helpful Report
Posted 1 year ago
Hi Audrey, thank you for your purchase! We hope the gift brings joy to the recipient this Christmas. If you have any questions or need assistance once it's tried on, feel free to reach out!
Posted 1 year ago
“The product arrived in a timely manner but was too big. Unfortunately I left on vacation the following day and was not able to deal with the issue. I will be back on the 18th and am hoping the return process is easy”
Helpful Report
Posted 1 year ago
Hi Greg, no worries at all — we offer a 30-day return and exchange window, so you’ll still be able to take care of this when you’re back on the 18th. Our customer service team will be happy to assist you and make the process quick and easy. Enjoy your vacation, and we’ll be here to help when you return!
Posted 1 year ago
“The jacket fits well once it’s zipped, however have a lot of struggle zipping it. Might be a me thing. Love the jacket otherwise. Thanks!”
Helpful Report
Posted 1 year ago
Hi Haley, thank you for your kind review! We're happy to hear that you love the jacket and that it fits well once it’s zipped. We appreciate your feedback about the zipper and understand that it can sometimes be a bit tricky. If you have any tips or need further assistance, we're here to help. Enjoy your jacket!
Posted 1 year ago
“Like the look, fit and the heat it put off.”
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Posted 1 year ago
“I love my heated vest. I got one that was a Lge. Wore it for a couple of years. It was always a tiny bit small on me so I ordered an XL. I gave the Lge to my husband (who is smaller than me). I ordered extra batteries. He is now loving my old vest. He didn't know he would like it so much. I had tried to buy one for him and he kept saying "no" but he now wears the vest all the time. When it is really cold we wear a jacket over the top and stay nice and toasty.”
Helpful Report
Posted 1 year ago
Hi Linda, thank you so much for your wonderful feedback! We're thrilled to hear that both you and your husband are enjoying your heated vests. It’s great to know that our products are keeping you both warm during those chilly days. If you have any questions or need any assistance, don’t hesitate to reach out. Stay cozy!
Posted 1 year ago
“An acquaintance in a recent trip was wearing the vest, and I couldn't resist ordering it. It looks great, and I'm loving the idea of wearing it when I'm playing tennis during cold weather months. The high, medium and low temp settings are a plus!”
Helpful Report
Posted 1 year ago
Hi Elaine, thank you for your review! We're so glad to hear that you're enjoying your new vest and that it will keep you warm while playing tennis. Hope you enjoy your cozy sports sessions during cold months!
Posted 1 year ago
“We love our Ororo vests!!! Great quality and service. Wouldn’t buy any other brand.”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,421 reviews