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ororowear.com Reviews

4.2 Rating 3,420 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,420 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Great products! The best customer service!”
Helpful Report
Posted 1 year ago
“I was a little nervous on using a new brand. All my coworkers have Milwaukee brand jackets. My new Ororo jacket works great! It has a better price point, and a smaller battery. Great for watching falls sports and working outside too! I have gotten three compliments on how it looks already!”
Helpful Report
Posted 1 year ago
Hi Mitch! We’re so glad to hear that your Ororo jacket has exceeded your expectations! It's wonderful to know that you’re enjoying its comfort and style while receiving compliments. Thank you for choosing Ororo; your support truly means a lot to us!
Posted 1 year ago
“I gave the open box a shot& it was great...we will be ordering a few colors soon ty”
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Posted 1 year ago
“Delivery on time ! Product in good condition!”
Helpful Report
Posted 1 year ago
“I don’t like my vest.: battery doesn’t work on me”
Helpful Report
Posted 1 year ago
Hi Patricia, we’re sorry to hear about the confusion with your vest. The vest you purchased doesn’t come with a battery, but you can get a compatible Mini 5K Battery here: https://www.ororowear.com/products/open-box-mini-5k-battery-charging-cable-40-savings. Please don’t hesitate to reach out if you have any questions.
Posted 1 year ago
“Very happy with my Ororo everything came in a timely fashion.”
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Posted 1 year ago
“Love the hoodie, wish the pockets were heated”
Helpful Report
Posted 1 year ago
“My order was fast. The jacket is awesome. I love it.”
Helpful Report
Posted 1 year ago
“My original order of two batteries came with only ONE! Customer service is taking care of it but no battery yet. It's in transit, I hope! I'll write another review after it arrives. Again, I hope!”
Helpful Report
Posted 1 year ago
Hi James! Thank you for being so patient as we work to resolve the issue with your order. We truly value your understanding and are always here to ensure everything is taken care of. If you have any questions or if there is anything that we can help with in the future, please feel free to contact us at support@ororowear.com. Thank you again for your trust and understanding.
Posted 1 year ago
“Love my new vest ~ it’s sharp looking and a bit longer than other vests I’ve ordered from Oreo. It will be perfect for chilly days in Savannah when I’m walking my pup.”
Helpful Report
Posted 1 year ago
“I absolutely love my jacket it is every bit as wonderful as it describes in the wesite!”
Helpful Report
Posted 1 year ago
“I was a little hesitant about purchasing an “open box” item due to be “burned” from other company experiences. I originally thought the “careful inspection” of open box items was just a marketing grab but I was completely wrong. If I didn’t know it was open box, I would have thought it was brand new, off the manufacturing line. Everything was in perfect condition and met all my expectations. Keep to your word and awesome customer service.”
Helpful Report
Posted 1 year ago
Hi Bernie! We’re so happy to hear that your experience with our open box item exceeded your expectations! We truly appreciate your kind words about our products and customer service. Thank you for choosing ororo!
Posted 1 year ago
“haven't used it yet but the coat is top shelve even the package it was delivered in.”
Helpful Report
Posted 1 year ago
“Sizing is generous. I bought my daughter the lightweight down heated vest and she loves it! The Ororo patch on the chest lights up (did not know that when I placed the order).”
Helpful Report
Posted 1 year ago
“I love my new vest and can't wait for it to get cold enough to wear it! I tried it on as soon as I got it and it fits perfectly ( roomy enough to put a sweatshirt or sweater under it). Love the white too. This is my second vest. I have a black one that I wore working ( commercial fishing) all last winter. This one will be my " dress up" and walking vest. 🤩”
Helpful Report
Posted 1 year ago
Hi Jessica! We're absolutely delighted that you love your new vest and found the perfect fit! It's wonderful to hear it's going to be your "dress up" and walking companion. Thank you for being a repeat customer and sharing your experience with us!
Posted 1 year ago
“I needed to adjust my order before it was shipped and the staff did an excellent job in completing it. The communication via email was very efficient and helpful. Great job”
Helpful Report
Posted 1 year ago
“I wear a large size in jackets but the large vests run small so it does not fit. Since I bought it from the Outlet of Orrowear I am stuck with it.”
Helpful Report
Posted 1 year ago
Hi Sue, thank you for sharing your feedback. We’re sorry to hear the vest didn’t fit as expected. Because different styles can vary slightly in their cut and materials, we recommend referring to the size guide on each product page before purchasing to ensure the best fit. We truly appreciate your feedback and will share it with our team for future improvements.
Posted 1 year ago
“Heated vest and heated sweatshirt. Both are exceptional. Shipping time was minimal. Very satisfied!”
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Posted 1 year ago
“Ororo heated apparel keeps me warm!”
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Posted 1 year ago
“Very comfortable. Ordered a size up based on other reviews and I'm glad I did.”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,420 reviews