ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,870 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I purchased the heated socks with the strongest battery option, but the heating did not work properly. I would like to return them. I found another brand for my daughters, and they worked much better. Please let me know how to proceed with the return. Thank you.”

Helpful Report

Posted 1 year ago

Hi Bento, thank you for your review. Upon checking, the Tahoe Unisex Heated Socks you ordered cannot be returned or exchanged. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“I ordered thickest for heat on my arthritic back, I love this vest. I actually ordered another one so I don't have to go without one when it is being cleaned.”

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Posted 1 year ago

“I needed a warm coat for walking my dogs in winter and decided on the Women's Classic Heated Jacket 2.0 (4 Heating Zones) in Black & Red. It shipped from Ororo quickly even with me ordering around the holidays. I orderd on Dec 30th and it shipped Jan 3rd. It does have to be ground shipped, I believe, due to the batteries. Arrived to my state fairly quickly. Using the sizing chart, I measured as a medium for chest, but large for waist and hips. My hips measured just at the top of the large range. I decided to size up and order the XL. When the coat arrived, I made sure to leave the tags ON when it first arrived. So glad I did that! A quick try on and I realized I ordered a 2XL and not an XL. Back in the box it went and I exchanged the 2XL for an XL. This meant gound shipping for the return and ground shipping to recieve the XL. Exchanging the coat was very easy. Great customer service, easy exchange, and the XL was quickly shipping. Once the XL arrived, this is definitely the correct size. I can wear any shirt, sweater, or lighter sweatshirt with the coat. A heavy sweatshirt would probably feel too bulky and is really not needed! This coat is so well made! I am comfortably warm even without using the heating element. It would be fantastic if the heating zomes could be contorolled by zone. I'd love to be able able to turn the neck off but leave the pockets and back on or just the pockets on. Overall, I bought this coat to walk my dogs but I am wearing this every day! Love the sportness of it, love the small pop of color with the red, love the fit, and love the warmth. Highly recommend!”

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Posted 1 year ago

“They work great. We did get a size larger.... a friend told us they run a bit small. It would be nice if somehow you could switch onto the second battery...since they only last about 4 hours..without having to remove clothing to get down to the pocket to disconnect from the first battery. The original battery did not come with an adapter to plug into the wall...we had place another order and also get a second battery.”

Helpful Report

Posted 1 year ago

“This is our second Ororo product and we love them! They are a big help living in the north. I spend a lot of time outside as a real estate agent and it’s also perfect for my MIL waiting at the bus stop. Special shoutout to the customer service team. I had to exchange for a larger size for my mother in law and the process was super fast and easy!!”

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Posted 1 year ago

“Love the vest. The heated pockets and the collar is fabulous. My only wish would be if the battery life was a little longer”

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Posted 1 year ago

“Fantastic product. This is the second item she has gotten from ororo and she absolutely loves both of them.”

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Posted 1 year ago

“Overall love the products. We had to have some assistance and work with customer service. That process had some challenges but everything was fixed and product is great.”

Helpful Report

Posted 1 year ago

Hi Chad, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“The pockets for the batteries are too big and the bateries will get turned sideways in the gloves. Other than that very warm and durable.”

Helpful Report

Posted 1 year ago

“I love my Ororo jacket! The jacket is of high quality with attention to details.”

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Posted 1 year ago

“The warming vest is amazing! Works like a charm.”

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Posted 1 year ago

“My husband is always cold! Now he is toasty warm with his heated vest!”

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Posted 1 year ago

“Keeps me nice and warm at hockey games”

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Posted 1 year ago

“great customer service & love the vest. It was a gift and by far my favorite gift I have recieved”

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Posted 1 year ago

“So far I’m loving my new vest! Nice and toasty!”

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Posted 1 year ago

“The best heated vest out there! Just purchase another heated vest. Wear the heated vest almost daily. Easy to order on the Website & fast delivery.”

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Posted 1 year ago

“I recently purchased a replacement battery for my Orono vest. The battery came with a charger cord. It is smaller than the original, charges faster & lasts longer between charges.”

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Posted 1 year ago

“We like it but battery does not last long, would love if they sold extra batteries”

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Posted 1 year ago

“Love it!! I highly recommend it. Definitely will buy more of this jacket!!”

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Posted 1 year ago

“I love the jacket but I would order a size up, not true to size”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,870 reviews