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ororowear.com Reviews

4.2 Rating 3,420 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,420 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Purchased the fleece jacket. Fits great, but sleeves are short.”
Helpful Report
Posted 1 year ago
“Love the vest. The only improvement I would suggest is to put the interior pocket for battery back to the front. the new placement makes it difficult to access the battery when wearing and also creates a bulge on the side. Fit and looks were better with the old style”
Helpful Report
Posted 1 year ago
Hi there! We’re so glad you love the vest and appreciate your feedback on the battery pocket placement. We understand how important accessibility and comfort are, and we’ll certainly take your suggestion into consideration for future designs. Thank you for sharing your thoughts with us!
Posted 1 year ago
“Got one for my wife and she loves it”
Helpful Report
Posted 1 year ago
“Bought this for my daughter’s birthday. She loves it!”
Helpful Report
Posted 1 year ago
“I love it although I should have ordered a smaller size. I didn’t realize my size is smaller.”
Helpful Report
Posted 1 year ago
“Product exceeded expectations And continues to do so daily!”
Helpful Report
Posted 1 year ago
“I love my heated hoodies. This is the 3rd one I’ve purchased.”
Helpful Report
Posted 1 year ago
“Extremely cosy and comfortable. Very happy I made this purchase with winter weather starting to creep in.”
Helpful Report
Posted 1 year ago
“After wearing the long sleeve undershirt and washing one time the shirt is showing thread ware. Not very well made.”
Helpful Report
Posted 1 year ago
Hi Evert, we’re truly sorry to hear about the issue with your undershirt after washing — that’s certainly not the experience we want for you. We appreciate you bringing this to our attention, and we’ll share your feedback with our quality team for review. Our customer service team will also reach out to help look into this and assist you further.
Posted 1 year ago
“I love ororo heated vests. They give me the extra warmth in the New England winters! The size is true to size and the battery isnt too big that it is annoying in your pocket. They fit under a winter coat as well. Its a must have if you live in cold environment!”
Helpful Report
Posted 1 year ago
Hi Ashley! We're thrilled to hear that our heated vests are keeping you warm during those chilly New England winters! It's great to know you find the fit just right, and that the battery is convenient for you. Thank you for your trust and support. Stay toasty!
Posted 1 year ago
“Nicely made!! Very warm and cozy. Love the neck warmer and heated pockets. Wish the chest was also heated. Thanks for such a warm and gorgeous jacket!”
Helpful Report
Posted 1 year ago
“Love their heated vests. Used one all last winter while mall walking and decided to get another color. Great quality. Worked every time”
Helpful Report
Posted 1 year ago
“Amazing Customer service. Amazing product”
Helpful Report
Posted 1 year ago
“Don't heat up as advertised”
Helpful Report
Posted 1 year ago
Hi John, we’re sorry to hear the vest didn’t heat up as expected — we understand how disappointing that can be. Our customer service team will reach out shortly to help troubleshoot the issue and make sure everything is working properly for you.
Posted 1 year ago
“Reliable, comfortable and warm.”
Helpful Report
Posted 1 year ago
“I have ordered from here several times in the last 3 years. I would recommend on buying anything and everything they sell!! I love their products and especially the heated vest. I must have 5 of them and love everyone of them. I love their products new bigger batteries and I highly recommend them to all! I will continue to buy from this company! Love them!❤️”
Helpful Report
Posted 1 year ago
Hi Toni! We’re thrilled to hear that you’ve been enjoying our products for three years and that the heated vest has become a favorite of yours! Your enthusiasm for our new bigger batteries means so much to us. We truly appreciate your support and recommendations—it's the best compliment we could ask for.
Posted 1 year ago
“Took advantage of the recent offer for a heated scarf the coincided with my Social Security monthly deposit, but the battery doesn't really get the scarf hot, just warm and what looked to be a very neutral pale pink in the photograph is actually vivid pink which doesn't go with really anything. I own the Aurora heated jacket, the vest and the mittens in basic black and I wish I had ordered the scarf in black cause then it would go with everything. It was a bit of a disappointment.”
Helpful Report
Posted 1 year ago
Hi Linda, we’re sorry to hear the scarf didn’t meet your expectations in terms of color and warmth. If you’d prefer the black version instead, you can return your current scarf for a refund and then place a new order for the color you like. As long as the item is still in new condition, it’s eligible under our 30-day return policy. Our customer service team will reach out to you shortly to confirm whether you’d like assistance with the process. Thank you for sharing your feedback — we truly appreciate it.
Posted 1 year ago
“Nice products but run small in size!”
Helpful Report
Posted 1 year ago
“Love it! Keeps me warm and cozy.”
Helpful Report
Posted 1 year ago
“The down vest is so convenient for me in many types of weather. It is very lightweight and comfortable for keeping me warm in changing weather.”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,420 reviews