ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,870 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ororo stood by their product and replaced my vest when it stopped working. I was/am impressed, and I love my Ororo gear!”

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Posted 1 year ago

“Ordering and shipping all done professionally.”

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Posted 1 year ago

“The jacket fit perfect and the customer service was amazing”

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Posted 1 year ago

“Wife is thrilled”

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Posted 1 year ago

“Great vest. Like the 3 levels of heat output. Quality material and looks good as well.”

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Posted 1 year ago

“Fit was great and heats well.”

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Posted 1 year ago

“The Heated Ski Jacket ticks all of the boxes. Stylish, waterproof, many useful pockets, a generous hood and high collar. Perfect for all ski conditions.”

ororowear.com 5 star review on 17th February 2025

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Posted 1 year ago

“Awesome. keeps me warm. I love my vest and I love finding sale items , I even got a zippered sweatshirt. Thanks”

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Posted 1 year ago

“Quality product. Solved a problem for me. I have Reynauds where my fingers turn purple when my core gets a chill. Surprised with how long the battery lasts.”

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Posted 1 year ago

“My wife and I are thrilled with our Ororo vests. Our daughter-in-law showed us hers. She's a night shift nurse at a hospital and her vest keeps her cozy warm at work. Our plan was to use these on our Alaska vacation, hikes and camping, but we find them on us all the time to keep away the cooler days and evenings at home. If you're reading this, buy one it's worth it!! Thanks for a great product! Dan”

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Posted 1 year ago

“I needed a new battery for an old ororo vest. Contacting customer service was easy. Harold (hopefully that's right)...was very helpful, explained about the proper battery and explained that it would be refundable if it did not work out. The battery came in a short time and works great!”

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Posted 1 year ago

“Long time customer of Ororo. Have a number of clothing pieces…. Stylish, excellent quality, and warm! Love them.”

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Posted 1 year ago

“Great quality and Customer service . Easy and prompt to exchange sizes.. had lots of compliments.”

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Posted 1 year ago

“Love the heated gloves and love the option of making them warmer with 2 layers vs 1. Excellent product! Love the gloves and the vest. They are making all of the difference in the world for getting me outside and hiking/walking the dogs early in the winter. Customer service was also exceptional when I had an issue with the first pair I bought. Seamless replacement.”

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Posted 1 year ago

“My return &shipping experience was very good! Shoutout to Vinnie. He was very helpful and pleasant to work with in my recent return. I love the product!”

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Posted 1 year ago

“after receiving the correct battery pack This vest works fine and would receommend for cold mornings The heat sensors are around the waist and neck only The only comment is the battery pack is bulky and heavy to wear all day”

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Posted 1 year ago

Hi Grace, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Orono helped and resolved a shipment that said was delivered and wasn’t. They were very quick timely from answering emails and sending a replacement. Extremely satisfied and highly recommended the product and service”

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Posted 1 year ago

“I love my fleece and vest. We go to a lot of hockey and softball games. The battery lasts the whole game plus!!!! Thank you Ororo!”

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Posted 1 year ago

“Recently purchased the Buffalo gloves and the fleece jacket, thinking I'd be using them for walking around the neighborhood (especially walking the dog). I have Raynaud's syndrome, so regulalr gloves are useless. My fingers don't generate heat, so they just freeze eventually. I basically have to put them in my pants pocket and let my torso body heat warm them. Also, I use the chemical hand warmers. But these gloves are great. They don't generate as much heat as the hand warmers, but they are enough to keep my fingers from going numb. I'd advised people to get them heated before going outside in the cold. Also, put them on and wait a couple of minutes. If you feel like your fingers are getting cold, then just compress the glove fingers so that the heating elements are in closer contact to your finger. Regarding the fleece, it's also best to get it heating and wearing it for a few minutes before going out. Also, I were another layer above it, and then my heavy coat. In that way, the heat it generates stays better within your body area, plus it seems to make it a bit more uniformly distributed.”

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Posted 1 year ago

“Works great!”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,870 reviews