ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,871 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial attempt to solve my problem was too technical and complicated for me to execute. The second contact was helpful in setting up my purchasing the correct battery with a discount. Very professional and patient.”

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Posted 1 year ago

“good customer service vest runs big but keeps me warm”

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Posted 1 year ago

Hi Pamela, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Had no trouble at all Botton on Coat was not working send me a new coat thank you very much for the great service”

ororowear.com 5 star review on 10th February 2025

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Posted 1 year ago

“The jacket is so well made. I worried about size and I measured and ordered the size that I fit in the chart. The size was perfect. The jacket is warm in its self and have had the heat on only briefly Perfect for what I wanted. Thanks for a wonferful Product”

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Posted 1 year ago

“Works great especially working outside in 0° weather.”

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Posted 1 year ago

“Can't get front heated panels to heat”

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Posted 1 year ago

Hi Shawn, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“I works great!”

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Posted 1 year ago

“I had to call custumer service to get a question answered that was not eaily found on the website.”

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Posted 1 year ago

“I wear this vest everyday! Life changing! And the customer service, should you have any issues, is excellent. Aven was especially helpful. Excellent product!”

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Posted 1 year ago

“Heated gloves work as described. When deciding on size, if the measurements indicate size Med but fingers are not thin, I would recommend going up a size to L. Fingers are tight on man’s hand.”

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Posted 1 year ago

“Only one use to date, but so far so good.”

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Posted 1 year ago

“we charged the batery, plugged it in and nothing warmed up. DOA”

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Posted 1 year ago

Hi Rick, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“I haven't worn it yet ....”

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Posted 1 year ago

“A Great Product from Great People.”

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Posted 1 year ago

“Enjoying my vest, and even ordered a second Mini battery to accompany it. Looking forward to purchasing more items in the near future.”

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Posted 1 year ago

“Bought the Hunting Jacket, it keeps me warm and is light enough so it dosent interfere with me shouldering gun for the goose and duck shot. The vest is great for keeping warm while doing yard chores and walking the dogs.”

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Posted 1 year ago

“I bought this product for my GF. When I needed to change the size of the item, the return/exchange was super easy!! We live in Bozeman, Montana, where the weather is always chilly in winter. She loves the vest!! Now, she can "chill" without freezing!! The heated pockets are her fave! Thank you, Ororo!!!”

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Posted 1 year ago

“Bought these with hopes that they'd be awesome. They weren't. I returned them. First of all, their sizes are all wrong on the website. I normally wear an XL glove, but per the website, I should be a medium. I bought a large, but they were still too small. The glasgow liners are not the same as the pictures on the website. The finger pads are cheap glue on pads that I'm confident won't stay on for long.”

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Posted 1 year ago

Hi Daniel, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Love my vest! I’m husky instructor in Minnesota and it has kept me warm all season!”

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Posted 1 year ago

“wife loves the vest”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,871 reviews