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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Bought for my mother's trip to NYC. Came a day early just in time! Perfect for the weather! Used it on all heat levels throughout the day!
Helpful Report
Posted 1 year ago
Very warm. Fits well. Heats up quickly. I would like the front zipper to be a two way zipper, I would like the pocket zipper pulls to be bigger so they can be pulled easily with ski mittens.
Helpful Report
Posted 1 year ago
Consistently good quality, and service. Tend to depend on deals to be affordable.
Helpful Report
Posted 1 year ago
The vest works as expected. I had a sizing issue and had to return for a different size. Customer service was very polite and very communative. The larger size arrived very quick and I am happy with the vest.
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Posted 1 year ago
I own a heated hoodie and heated gloves. I love them! Today was the first day I was able to use my gloves and I was outside for over an hour and my hands stayed nice and warm. And I wouldn't trade my heated hoodie for anything! And furthermore, your customer service is fantastic!
Helpful Report
Posted 1 year ago
Ordered a charger cord because crazy me lost the one that came with the original order!! Received the cord promptly and worked as designed.
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Posted 1 year ago
Very good heated vest. Makes every day feel like summer
Helpful Report
Posted 1 year ago
Bought 4 for different people. Had to return 2 as they were too small. Still waiting for refund before i order replacements.
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Ordered women's heated vest. Had some trouble with the battery needing over a day to charge. Customer service was five-star. Returning the defective battery was made very easy. Got replacement battery, shipped with consideration of my schedule so that it would arrive when it worked best for me. I was sent a replacement charger as well. Now everything works perfectly. Would buy from them again. Can't say enough about what a joy it is to buy from and work with a company with such respect for its customers. Thank you!
Helpful Report
Posted 1 year ago
Bought my wife a jacket 2 years ago for Christmas and she love it. This year we got our daughter on for Christmas and she love it. So I decided to get the vest and it’s amazing the heat on the neck is the best part..
Helpful Report
Posted 1 year ago
Love the heated neck on the classic vest
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Posted 1 year ago
Great product, I use on cooler golf mornings. All us ladies like Orono the best! It the best quality out there wonderful customer service
Helpful Report
Posted 1 year ago
Since I always seem to be cold, my heated vest has been wonderful. I love the fit of the more feminine chevron style - and so do those who have seen it on me. I wanted to wear it a few times before responding as I had 2 concerns: was the back heating as well as the shoulder and pockets, and was the battery working properly? The back still feels cooler to me and that may be because it fits less snug to my body. Possibly consider making a larger heat pad for the lower back. I’m still seeing if the batteries are ok. One seems to plug in better than the other, and I want to test each for how long they last. A few more wears to check them out. Thank you for helping to keep me warm 😊
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Posted 1 year ago
use it all the time, work, outings, and sometimes even indoors.
Helpful Report
Posted 1 year ago
great mitten construction bad battery life one and a half 1.5hrs. on meduim setting not great for a day of skiing
Helpful Report
Posted 1 year ago
Hi Jeffrey, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
Excellent service! Product worked very well.
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Posted 1 year ago
Vest is nice and works well
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Posted 1 year ago
I just got my Ororo down jacket and have worn it twice. So far I love it and it keeps me warm and I only hope is that it continues to do so without any problems.
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Posted 1 year ago
Ordered battery for heated vest had within a week.
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Posted 1 year ago
vest is a blessing in the subzero temps in chiago this winter.
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews