ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,211 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this vest!!! I had bought one but shorter for a birthday gift and had to have one for myself. I wore it in February to early baseball games. Very comfy and warm even without the heating element but even more so with it!!! Highly recommend.”

Helpful Report

Posted 1 year ago

“Very comfortable warm vest. I use it occasionally when temps drop low and it does the job to keep me comfortably warm.”

Helpful Report

Posted 1 year ago

“Wonderful company to deal with and excellent customer service”

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Posted 1 year ago

“I love the beauty of the heated vest and has been so wonderful to have as I do work in the medical profession and often do air transport in cold weather. The vest is great to add heat without a lot of bulk. My husband's vest had an issue with a cord that was resolved quickly with an easy return. My zipper on my pocket of my vest has already broken though and I've never washed it.”

Helpful Report

Posted 1 year ago

Hi Lauri, thank you for your feedback! We're glad you love the heated vest, but we're sorry to hear about the broken zipper. Our customer service representative will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“the best came as a great surprise. i’m very pleased , told my friends about the battery vest. i’m very happy with the vest”

Helpful Report

Posted 1 year ago

“I’ve had the ski jacket for several months and it was great on 2 ski trips along with a trip to Alaska. For the last trip I also bought a scarf, which worked out great. I also bought mittens, but they were too small. However, the exchange was easy, but they just arrived and it’s too warm to wear them. The only real complaint I have is that the batteries for the jacket are USB-C, but the scarf and mittens are USB mini’s.”

Helpful Report

Posted 1 year ago

“Jacket fits very well and keeps me very warm. Outer layer of fabric is great in wind and rain.”

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Posted 1 year ago

“Purchased the men’s heated softshell vest in medium (I’m 5’ 9” and 170 lbs) and it fits nicely, snug enough to layer under my larger shell but big enough for a sweater underneath. The vest heats quickly and the back zones kept me warm on the medium setting. I’ve used this under a rain shell for my son’s 2-hour baseball practices outside in the wet, cold and wind of the PNW without any issues. The battery charge lasted for 3 full practices on medium setting and could have done a little more but I recharged the battery because I didn’t want to be left in the wet coldness. Overall, this is my family’s 3rd Ororo purchase (wife and daughter both have the down vest) and the quality of the product, ease of use and long battery life are reasons I will not purchase cheaper imitations. I am absolutely satisfied with my purchase and will add more to my collection.”

Helpful Report

Posted 1 year ago

“Our family now owns 5 Ororo products. Once they see it, everyone will want one.”

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Posted 1 year ago

“I bought two vest and two batteries recently. I am enjoying them. Would be nice if you had a battery that lasted longer than 2 hours. Also if you had an xxs as an option. The tighter the vest the warmer it feels.”

Helpful Report

Posted 1 year ago

“I have purchased several of these jackets for family, the outer layer ones help out on bike rides, the fleece ones are great on colder days as layers. Buy an extra battery you will want to keep wearing the jackets longer than the battery lasts!”

Helpful Report

Posted 1 year ago

“Haven't used my laundry bag but am glad to have it. I think it'll protect my vest.”

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Posted 1 year ago

“I love my heated vest and gloves! Having these have enabled me to spent time outdoors with my husband.”

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Posted 1 year ago

“Brilliant clothing. Even before you switch the heat on. The....waaaarmmm.”

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Posted 1 year ago

“Jacket too large - wanted to exchange but correct size out of stock. Return to Ororo and still waiting for refund”

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Posted 1 year ago

“I have not yet received my order. Still waiting...”

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Posted 1 year ago

Hi Suzanne, thank you for your review. Our customer service specialist will get in touche with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“BOTH the vest and the jacket are working well! The warmth generated is amazing, and both purchases were on sale - so great prices too! Thanks ORORO!”

Helpful Report

Posted 1 year ago

“Great vest. Fits well. Battery lasts.”

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Posted 1 year ago

“Love my extra battery!”

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Posted 1 year ago

“I love the product but recomend buying it from Amazon and not directly from ororo. It took 2 weeks from time of order for the product to arrive from Ororo. I had the amazon package next day. I had to return the ororo product it took 5 days from the time ororo received the return to process it and then another 3-5 days to issue refund.”

Helpful Report

Posted 1 year ago

ororowear.com is rated 4.2 based on 3,211 reviews