ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,211 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The heated gloves do not produce sufficient heat to keep fingers warm. After they heated I kept the heat control to high . The outside temperature was 20 degrees , I was running my tractor snow blowing. Batteries fully charged. I returned the first pair, after several email exchanges a second pair was exchanged . I did not want to be disappointed hoping the first pair was defective but I was. I had to reason with customer support that I was still in the warranty period after sending proof of purchase from their site . The company did come through .”

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Posted 1 year ago

Hi Michael, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contact us if you need any other assistance. We are always here to help :)

Posted 1 year ago

“I bought the vest for my daughter as a gift. She loves it. Keeps her very warm on these bitterly cold days as she watches her son play soccer!”

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Posted 1 year ago

“My daughter loves her new vest. Had the opportunity to wear it a couple nights at the horse barn. She says it’s comfortable and warm. Great product.”

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Posted 1 year ago

“After using the size chart a ordered a medium, but they were too small. I exchanged them for a large. The battery has to be put in the pocket plug first. Battery life is good. I was disappointed that the fingers didn't get warm, even on high wearing the outer glove. I was taking photographs with a camera, so I had to take the outer glove off a lot. The right hand outter glove is extreamly hard to get on over the inner glove. The touch compatibility is bad. I tried both hands, and different pressures, but they did not work most of the time, the reason for 3 stars. I have a vest too, which is great. In the house with the vest turned off, it feels like it is on, so I will put it on if I'm a littel cold. I think the prices are good and would buy them again.”

Helpful Report

Posted 1 year ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Love my best so cozy when it’s cold and the pockets get nice and toasty.”

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Posted 1 year ago

“Love my vest. I use it everyday.”

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Posted 1 year ago

“I am 86 years old and just palin cold all the time. I do layer my clothing, and by adding the heated vest it helps to keep the chill away! Oh, and the cozy warm pockets.!!! The vest is very well made, and I chose the grey. The battery does charge comletely, in fact, in about 4 hours. Also, at low setting I do, once again in fact, get about 8 hours of warmth. Does work the way it's stated. I purchased this through the company and they are delightful to speak with. I felt confident in their product. And rightly so as I very happy with my purchase.!”

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Posted 1 year ago

“The bright yellow color is amazing! Love this coat!”

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Posted 1 year ago

“I love my vest but it takes too long to charge. I have already replaced the battery and now wonder if it’s the cord. It has been charging for 48 hours and still isn’t charged.”

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Posted 1 year ago

“Overall, I love the vest I purchased in 2023. However, the Men’s Heated Fleece Jacket was a bust. I’m not a big man and my arms are slender (I’m 75 and have had health issues). I couldn’t get my arms into the sleeves because they are very slender AND they’re fleece lined. There’s nothing but drag on anything I wear. Would be smart for you to line the inside of the sleeves with a satin type of material that would facilitate easy on & off actions. This explains why I am returning the jacket.”

Helpful Report

Posted 1 year ago

Hi Steven, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“It’s gets warm very quickly. The included battery lasts for 6-8 hours depending on the level you keep it on. Love the product.”

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Posted 1 year ago

“Very supportive and helpful”

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Posted 1 year ago

“Everyone was very helpful but the charger I purchased would not revive the battery. Must just be a bad battery.”

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Posted 1 year ago

“I bought a very basic vest and loved it so much I bought a more expensive vest in down with more heat. I love the vest for the most part, but the zipper which is very different than my first vest, gets stuck constantly. I still love it and it keeps me cozy but it was a lot of $$$ for a sticky zipper.”

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Posted 1 year ago

Hi Kelly, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“I love the vest. I wish the battery stayed charged longer.”

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Posted 1 year ago

“We are repeat customers. Our first vest is roughly 4 years old and still works fine. Everything is high quality and works as advertised.”

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Posted 1 year ago

“Go with more heating zones if you can Easy to use”

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Posted 1 year ago

“i sent a vest to my sister, and i think your charging cable should come with a plug so you don't have to order one to charge it the first time”

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Posted 1 year ago

“I bought this for my 84 yo mother and she loves it! She is always cold so this made winter much better.”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 3,211 reviews