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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
The Ororo vest and neck warmer were perfect gifts for my wife who is cold 24/7! Both are Easy to charge and operate which is exactly what my wife needs! I know that she will receive great enjoyment in the years to come!
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Posted 1 year ago
THIS WAS WAS MY SECOND TRY TO GET THE RIGHT BATTERY FOR MY VEST....FIRST DID NOT HAVE THE PROPER PLUG IN ATTACHMENT...THE SECOND ONE WORKED....IT CHARGE WORKS BUT IS’NT AS STRONG & LONG LASTING LIKE THE ORIGINAL BATTERY..... :(((((
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Posted 1 year ago
Hi Eugene, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Love the battery…
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Posted 1 year ago
First purchase was a jacket for my wife. She is in love with it! Super warm and comfy. Will be ordering from now on for all of our cold weather gear.
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Posted 1 year ago
Perfect to layer, stylish , and does not get too hot. I travel a lot for work (flight attendant) and the vest is easy to pack. I get a lot of attention when I wear the vest out and about. I am sure I have sent many new customers your way. I am a great spokesperson for your wonderful product.
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Posted 1 year ago
Love my coat and customer service. I had a malfunction when the turn on button within the coat no longer worked. Ororo customer service agent gave me easy instructions on how to return the coat. They were quick to send me another coat at the cost of $10.00. I recommend this company!
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Posted 1 year ago
My wife LOVES her new Vest Gift , she can how plan more outside adventures here in Montana .
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Posted 1 year ago
My order was messed up. I ordered 2 scarf's and was only sent one! However, Ororo charged for 2. Upon calling, I got a person who spoke little English and did not thoroughly comprehend my issue. Once my order was located I had to jump through hoops to get my order resent!
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Posted 1 year ago
Hi Keith, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
The vest arrived on time, fit and definitely works well. It would be nice if the price were lower and thus more affordable for multiple pieces.
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Posted 1 year ago
The garment feels very high-quality, but I did notice when I’m outside on cold & windy days I can feel the cold air on a spot or two of each arm of the sweatshirt along the seams. This really limits when the sweatshirt. Disappointed
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Posted 1 year ago
Perfection. Thin and light but the warmest best I’ve ever worn. Born and raised on a dairy farm. I would trust this vest out in the fields no problem!
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Posted 1 year ago
Ororo stood by their product and replaced my vest when it stopped working. I was/am impressed, and I love my Ororo gear!
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Posted 1 year ago
Ordering and shipping all done professionally.
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Posted 1 year ago
The jacket fit perfect and the customer service was amazing
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Posted 1 year ago
Wife is thrilled
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Posted 1 year ago
Great vest. Like the 3 levels of heat output. Quality material and looks good as well.
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Posted 1 year ago
Fit was great and heats well.
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Posted 1 year ago
Awesome. keeps me warm. I love my vest and I love finding sale items , I even got a zippered sweatshirt. Thanks
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Posted 1 year ago
Quality product. Solved a problem for me. I have Reynauds where my fingers turn purple when my core gets a chill. Surprised with how long the battery lasts.
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Posted 1 year ago
My wife and I are thrilled with our Ororo vests. Our daughter-in-law showed us hers. She's a night shift nurse at a hospital and her vest keeps her cozy warm at work. Our plan was to use these on our Alaska vacation, hikes and camping, but we find them on us all the time to keep away the cooler days and evenings at home. If you're reading this, buy one it's worth it!! Thanks for a great product! Dan
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews